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    Empathy Care

    5.0 (3 reviews)
    Open Open 24 hours

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    2 years ago

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    The Isles Nursing & Rehab Center

    The Isles Nursing & Rehab Center

    2.0(4 reviews)
    3.1 mi

    THE WORST!!!!!!!!!!!!!!!!!!!!!!! go any where but there. Our…read moreMother is being transferred asap------ She's not being fed,,, and cannot feed herself. Her teeth were taken out, and mom will not allow anyone to put them back in. She has not been out of bed for over 2 weeks.

    Came to check on my father today. Let's just say it's scary. Last time (10/2025) I was here the…read morewalls were painted nice neutrals , they had decorations for the upcoming holiday and plenty of staff on the nurse wings/stations. The receptionist seemed nice, bit unprofessional to have blanket covering you at work but... she let me in no problem and was nice. But here's where it gets bad, Came now in the beginning March and EVERYTHING CHANGED FOR THE WORSE!!!!!! The walls are poorly painted white, paint on the carpets, no decorations for Easter, 4 staff members in the whole building, and ONE NURSE to care for over 50+ rooms ? With 2 patients in each room? Tried to get my father's meds, called the phone 3 times, gave up and went to look for assistance. I finally found the nurse in the opposite side of the nursing home-- she told me "she's the only nurse in and my father will have to wait for over an hour." She gave me what she could of his over the counter medication and sent me on my way. Also unfortunately this nursing home doesn't close/ crack the patient's-- an elderly lady was indecent in the room diagonal to my father- so when I opened his door to leave I saw this woman breast exposed- the nurse who was assisting her left it completely WIDE open and walked out the door-- I closed it for her privacy. I'm completely in shock and horror. Imagine you or your family member..... This nursing home use to have a lot of love in the building I'm very disappointed and ashamed of what this facility came to.

    Terrace of Delray Beach

    Terrace of Delray Beach

    1.0(2 reviews)
    1.6 mi

    My Mom had the unfortunate mishap to be at this facility for 21 days. If I could give zero stars I…read morewould gladly do so. This institution deserves only negative comments: all staff members were incredibly insolent, not only to my Mom, but also to me. I had the right, not only as a poa holder, but also as a biology/medical degree to make strong suggestions as to my Mom's care and inform them about previous health information. I was told that " I'm not a doctor". That's when I started to question, if anyone at that place even graduated from high school. The first day- my mom did nothing, and she was there TO BE REHABILITATED, not as a nursing home resident. The second day, they also did ABSOLUTELY NOTHING, but I did get a call from the financial dept trying to dearly discuss all possible " what if my mom's insurance runs out". I told them we will be discussing that when we cross that bridge. When I called on Monday, why the hell did my Mom receive any rehab therapy yet ( after being in that hellhole for 5 days already), they said that "students are on spring break "(?!?) What kind of idiotic answer is that? I left a message for the case manager to call me as soon as possible- never received a call back. You cannot get ANYONE on the phone there. Instead of getting better my mom declined, because they ignored my initial request to have my mom on nocturnal bi-pap ( on which SHE DEPENDS) - they told me I'm not a doctor and ignored what I told them to do. My mom was taken at night to the emergency room because she was not able to breathe, had a critical level of oxygen and ACQUIRED COMMUNAL PNEUMONIA !!! If you care at least a little bit about your loved ones, DO NOT allow them to go to this hellhole! The rooms do not have their own bathroom/ showers. You have to beg for everything, even for them to take you to the shower, that is located at the hallway and is shared with all patients! Absolutely disgusting!

    Horrible. I asked the charge nurse and DON if my mom could get a shower they refused only sponge…read morebath. The staff did not even give her a sponge bath. We came in there and my mom was shivering cold. My mom smelled really bad of urine and poo. So we immediately got her out of there. No physical evaluation either. She only stayed 1 night there. DO NOT BRING YOUR LOVED ONE THERE.

    Grand Villa of Delray Beach East

    Grand Villa of Delray Beach East

    3.2(17 reviews)
    0.9 mi

    This facility exhibits serious and ongoing deficiencies in both operations and resident care. Staff…read moreconduct is consistently unprofessional, marked by indifference, lack of accountability, and a failure to perform even basic caregiving responsibilities. There are significant safety and maintenance concerns that appear to be routinely ignored. The building is in a state of clear disrepair, with needed repairs left unaddressed. Sanitation conditions are unacceptable; bathrooms and floors are frequently dirty, and there is a persistent and concerning presence of mold and mildew throughout the facility. Most alarming is the apparent neglect of residents' fundamental care needs. Basic hygiene is not consistently provided, with residents reportedly going without regular showers due to staff inattention. This represents a failure to meet even minimal standards of care and raises serious concerns about regulatory compliance and oversight. The overall condition of the facility--both in terms of physical environment and quality of care--reflects systemic mismanagement. Prospective residents and their families should approach this facility with extreme caution and strongly consider alternative assisted living and memory care options in the West Boynton area that provide appropriate standards of safety, cleanliness, and resident care.

    Had an excellent tour and very informative. Sorry that you are currently full we will have to keep…read morelooking as we are in current need. if we cannot find something soon we will return to get on the wait list.

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    Grand Villa of Delray Beach East
    Grand Villa of Delray Beach East
    Grand Villa of Delray Beach East

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    The Legacy at Boca Raton Rehabilitation and Nursing Center - Dads room dark wood everywhere no light

    The Legacy at Boca Raton Rehabilitation and Nursing Center

    2.5(60 reviews)
    7.1 mi

    My 83-year-old mother was transferred here following a bout of pneumonia. Overall, the experience…read morewas mixed. I understand that no facility is perfect, and some hiccups are to be expected, but a few issues made her stay more challenging than it needed to be. Unfortunately, her dentures were lost on the first night, which created a significant hardship. Without teeth, she was unable to eat most meals, and the puréed food provided was thick and honestly unappetizing. I ended up bringing her soup each evening so she could eat comfortably. What stood out most was the clear difference between what felt like an "A team" and a "B team." When V, Jennifer, and Mark were on duty, my mother was well cared for--knowledgeable, attentive, and personable. Other staff members seemed less experienced and less warm. The facility is clearly understaffed; while some aides were wonderful, others were not particularly kind. Cora was an absolute doll, but she had far too many patients and not enough support. Teri, the concierge, was truly five-star. Any issue we raised was addressed promptly and professionally. The rehab team--both PT and OT--were amazing and are the primary reason we chose this facility in the first place. They exceeded expectations. Areas for improvement include staffing levels, consistency of care, cleanliness, and food quality, which was mediocre overall. With more support and better oversight, this facility has the potential to be much better, especially given how strong some members of the team truly are.

    Initial observation a very nice place. Lovely grounds and lobby. But very old and antiquated…read morepatient rooms out of the 1950's (beds don't work properly, wheelchair wheels without tread, foot and leg attachments mismatched, bedside tables rusted). Staff doesn't introduce self or what position they are in. Call lights go unanswered for long periods of time. No help with cutting up food if needed. PT staff is fine, but not known when PT /OT is scheduled for patient. Loud noises in hallways among staff. Sad what patients with Medicare or Medicaid have as a choice for rehab when there are no other financial options. write your representatives. I'm sure all other rehabs are the same.

    Photos
    The Legacy at Boca Raton Rehabilitation and Nursing Center - My dad's dark room. There is absolutely no Sunlight

    My dad's dark room. There is absolutely no Sunlight

    The Legacy at Boca Raton Rehabilitation and Nursing Center
    The Legacy at Boca Raton Rehabilitation and Nursing Center - Dads room very depressing and dark

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    Dads room very depressing and dark

    Empathy Care - homehealthcare - Updated August 2026

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