Did not have a long wait ! Thank goodness - chairs are OK!…read moreWaiting area is clean! etc. Staff was very pleasant,etc Is where I go and will continue to go for work, inspection, etc on my car!

I called 7/15 to make an appointment for our Mercedes service, rep told me to drop ioff 7/23 @8AM…read more The day prior our spare car wasn't done elsewhere so I called Dales asking to push back a day, she couldn't find our appt then said you were scheduled today 7/22 @8am? I told her that's impossible, I texted my husband 7/23 & wrote on calendar. She said well I cant get you in now until 8/21. I thought that was too far ahead & she put our appt incorrectly. We went elsewhere (Crowne Auto next day appt) so we didnt have a chance to use their service. Rep should write in appts as she gives them on the phone to better organize for future clients.

We were visiting from out of town when our truck decided to spring a radiator leak. This repair…read moreshop was close to our hotel. Thank goodness it was. They were quick, exceptional price, and trust worthy. I highly recommend this shop.

Very good experience with this shop. I needed a transmission and received a replacement at a fair…read morecost and got my van back in a respectable time.

My husband always takes his Hondas here and is happy with the service. I usually take my Acura to…read morethe dealership, but I only needed an oil change and a few little things checked and this is closer for me. I dropped my key off the night before. They called me around 11 the next day to tell me what they did. Joe asked me some more questions about me about the issues I was having and explained in detail what they checked for and found. I was able to pay over the phone so I could pick it up after hours. They left my key under the mat with the bill. I was very happy with the service and liked that he took the time to explain things to me. The prices were also very reasonable.

I went there on a recommendation. my friend hadnt been in a while but said they were quite…read moreprofessional. i was immediately impressed, someone answered the phone, made an appt, and then they took all of my contact information. the place also had a nice key / car drop service. awesome! i was first told a certain rate, then it was increased by about $120 within a few minutes. an error they said. fine. when i reviewed the bill, the parts pricing seemed really high. I know that people can double pricing, but i really wasnt expecting those high prices. the labor and balance of services sounded fair. but the pricing mark up really rubbed me the wrong way. the big kicker was i took the car in because it wasnt starting all the time. i had some work done on it including a fuel pressure something or nother, vaccum hose and a sensor. they test drove the car, everything, ran well. happy camper. two weeks later my car didnt want to start. i asked the mechanic if they can look at it again (for no charge) to see if it was related to the work they did (and obviously i knew this could be a new problem, because i have an older car). the mechanic brought up my paper work and said that they had done x, y and z on the car, didnt mention the fuel pressure. and said that what was happening to my car was that it wasnt getting fuel or didnt have a spark. but they did not offer to take it in and look at it, saying that it would've been a different problem. when i mentioned the fuel pressure thing, they said 'oh, well we did those things not because they were causing the car to stall (originally) but because they were the only things that stood out as need of major repair.' I was disappointed because i wasnt asking them to fix the possibly new issue, but i felt like they were being shady. and then i asked (to gage the situation) what it would cost to get my car's oil changed. they said (paper work in front of them) that depending on my car's filter it could be $50. i got my oil changed a more local mechanic's for $30. i guess i couldnt help but feel that... they werent being upfront and honest with me. when i told my friend that recommended them, she said that they should've at least looked at the car again. that would be the professional thing to do. having this single experience with them, i would not go back again nor would i recommend the place. I would like to have more experiences to judge them on, but i dont want to risk spending more money or having more related issues with my car. :oP

I utilized Yelp to locate an auto mechanic familiar with the Alfa Romeo Stelvio. I found Charlton…read moreof C & A Automotive Services through sending a Yelp project inquiry. Charlton messaged me back within 15 minutes. I explained that my throttle dashboard light came on, and Charlton said I might need the $70.00 diagnostic test to turn it off and determine the throttle problem. Charlton also asked me about the size of my engine. I scheduled an appointment and canceled it because the throttle light went out. Perhaps it was the below-freezing temperature and my attempt to drive my vehicle without sufficiently warming it up that prompted the throttle light to come on, I will definitely contact C & A when my vehicle does need servicing. I appreciated the messaging that helped me determine what my vehicle needed. What's valuable? The excellent customer service in fielding my throttle concerns is worth noting.

Got back to me right away. Great estimate. I look forward to my appointment Thursday . I have so…read moremany people to thank I'm making a part 2 lol Thanks for everyone who contacted me. This is my first time using Yelp and was so stressed because my regular mechanic is my friend and he was on vacation when the brakes went out. I felt so much better when I found people who would help me . Special thanks to Charlton at C&A Automotive for making me feel at ease and gave me a great deal . It turned out to be the brake job from hell because of the poor workmanship of the last owner . An hour project turned into a 3 and a half hour nightmare. Charlton worked his ass off and kept a good attitude . We're both talkers and that helped our mental health. Lol I can't recommend to highly. You need a car repair done he's the man to get.

The only place I'll take my car anymore…read more My wife's family has been going here for years and I'm glad I married into her family and got a great mechanic in the process. Very honest and fair with prices... very reliable and quick. I recently needed an inspection and waited until the last minute... thinking I'd be out of luck to get it inspected anytime soon I called Doug and asked when he could take my car in... he told me to bring it in the next day and by 4 p.m. the next day it was all done and ready to pick up.

I took my vehicle for squealing noise. John (the owner) told me it was the belt tensioner and the…read morebelt was good so they replaced it. I had to take it back because it was still making the noise and he told me it was the belt so he replaced it. I took it back and he told me it was one of the connectors to the battery which was draining power so he replaced it. It is still squealing. If he didn't know how to fix it he should have said so. After taking my car there 3 times I would not recommend anyone to this garage

Great service. Trustworthy! Fair pricing. Friendly customer service. Convenient location.read more

Great place, very professional and caring. They have been doing my wheels and tires for years. Have…read morehad many vehicles there over the years!

My grandmother's car was towed from her apartment complex between the hours of 10 PM and 2 AM by…read morethis company. The car was registered with the apartment complex and was parked in an appropriate spot there. This tow company is run by scammers. They tow your car, and then do not allow you to pick it up for two days and charge you for the two days that they are not open and that you physically cannot even pick your car up if you want to. And they absolutely did not verify with the apartment complex regarding this, because nobody was working at the apartment complex at those hours. And if they had, they would've found out that the vehicle was registered and was parked appropriately. Mars towing should be ashamed of themselves, horrible business, and horrible way to do business.

If I could give zero stars, I would. This company towed my car while it was legally parked in my…read moreown assigned parking spot and then refused to release it to me over the holiday weekend -- leaving me stranded without transportation for days. It's one thing to make a mistake. It's another to double down and hold someone's car hostage when they know they're in the wrong. The level of unprofessionalism, indifference, and flat-out lack of basic customer service is astounding. Towing companies already have a reputation, and this place lives up to every single stereotype -- predatory, disorganized, and completely unconcerned about the people they inconvenience.

Took my car here for a brake issue after already losing 2k at a different shop for an air…read moreconditioner issue. M & S thoroughly checked my car out and even checked up on the air conditioning. They found that the new condenser that was put in appeared to be bent. They took time to take pictures and explain in detail what it should look like. I was able to take my car back to the old shop for a proper replacement. They did great explaining my brake issue as well and all the steps I could take. They were very detailed and efficient. Thank you for great service! I will definitely be using this business again!

After returning to the area, and after 50 years in California in law enforcement, I was recommended…read moreto M&S for my vehicle inspection and service. In CA I was a commercial vehicle inspector with the CHP. I know vehicle inspection and preventative maintenance from top to bottom! My wife told me of her past experience with repair shops. 2 State Inspections ago, she was told she needed brakes and tires! I said no, we will take it to M&S. It, to this day, still does not need either! Mac and Dave are very friendly and will not sell you what you do not need! I've been going there for over 6 years! I highly recommend M&S for all of your service needs! You'll be glad you found them as I did! Terry D Spahr Retired from LAPD and CHP! Hershey.

My husband and I took our car to this shop to put one new set of wheels, over $1,000 for the set…read more We waited a long time with a less-than pleasant mechanic to have the tires installed and, then, received the car to take it on a road trip to Philly the next day. As we started our journey, we noticed the dashboard was indicating one of the new tires was losing air and close to flat. We crept our way to Philadelphia and ultimately were stranded in a parking lot as the tire lost all the air. My husband and father-in-law tried to replace the tire with our spare, but couldn't loosen the bolts on the tire between two strong men. We had AAA come out to help and evaluate, and they could not take the bolts off either. They determined the tire was overtightened and couldn't get the tire removed without having it towed to a car garage. Aside from that, it wasn't sealed correctly and that's why it was flat. This set of tires cost us $1000, a vacation get-away, and two good nights of sleep due to a careless job. When we got back to Harrisburg, they fixed the tire free of charge, but the experience left a sour taste in our mouth. Quality: 1/5 Customer Service: 2/5 Value for cost: 2/5

As a follup up. After submitting all of my documentation, twice, and contacting via 1-800 number,…read morethese people still have not gotten back to me. They are quick to reply to a bad review to contact them, but contacting them gets you no where. Absoutely horrible customer service and management.