This is my third time working with Gentle Giant Moving. This current move had a couple of…read moreinteresting challenges (stairs, grand piano, gym move, steep driveway) and I wanted to take this time to call out the crew. From working with Kieffer on the estimate, to communicating with Dominique on the logistics, all of the crew were truly exceptional. But Javier (Buenaventura) in particular needs to be called out in particular as an incredibly leader. He really knows his stuff, is so incredibly detailed, thoughtful and methodical (and safe) and shows incredible patience and mentorship to his team. We are so greatly appreciative-- and big shoutout to both Kevins, Erik, Brandon, Octavian, Gerson, Mohammed, Jimmy, Armin, and Vincent who all went truly went above and beyond. We are so greatly appreciative. It is worth every penny, also knowing they staff accordingly to make sure it's done safely, with care yet efficiently, especially with big items. I will continue to recommend Gentle Giant to everyone I know!
Review from last move:
Gentle Giant far exceeded my expectations. They were incredible to work with! From everything to being prompt in responding on the initial inquiry, to going over my estimate and quote, to following up before the move to make sure we were set, it was amazing customer service. Then, the day of my move they sent (3) very fit, efficient, hardworking and careful team members. Massive thanks to team lead, Javier and Andre and Erick for their help. They were so attentive and careful, yet efficient and were just professional and experienced. They were so helpful all along the way. It was a long day but we got it done and I am so thankful for the overall experience. Book them, it's worth the money to know your stuff is taken care of and that you'll have considerate people as part of the team!