Dr. Cirino has been my primary care doctor for a number of years and I am very pleased with the…read morerelationship. Dr. Cirino's has patient visits at 2 locations, on Green Road in South Euclid and on Solon Road in Solon. At both locations I have gotten through my appointments in a reasonable time. Thankfully I am relatively healthy and Dr. Cirino has helped maintain my health and encourages me to keep going in the process. During the annual check ups Dr. Cirino takes time to talk to me and to actually discuss what I am doing and what I need to know. His staff is very good at doing any extra diagnostic testing such as EKGs. My prior primary care doctor was a bit difficult for me; he had different patient tiers with extra charges to provide additional services. This became an issue when I needed my regular long term prescription renewed, I either had to pay an additional fee or come in for an additional visit. Dr. Cirino's office has handled prescription renewals with little fuss and no additional cost. I have been very happy with Dr. Cirino as my primary care doctor. I appreciate the way he handles his practice and how he relates to me as a patient.

I want to thank retired Dr. Freddy Fuentes for referring Dr. Elizabeth Kightlinger. She's…read moreoutstanding. Easy to talk to, very thorough and very efficient.

I will say when I first came in to this practice I was very pleased and impressed with the care I…read morereceived. I've been a patient for a while now, with that being said I arrived home last night from the west coast to find a very offensive letter in the mail waiting for me. This letter is telling me that I've missed multiple and multiple appointments, and that if I don't want to really be there I don't have to so they will stop seeing me! I must say I'm glad that this dentist is showing his true colors! The fact that letter was not entirely true but also the maturity of it was ridiculous! Technically the entire time I have been with this dentist I have missed two appointments one being I was on the international trip, the second was at the end of last month. I had an appointment for a cleaning and I was eight minutes behind schedule because of traffic on SomCenter Road when I arrived I can feel the attitude from one receptionist in particular they took me back did x-rays but did not do the cleaning because and I quote I was eight minutes late and they only have 45 minutes with me so I said no problem I will be back the following week to get my cleaning done and I also had a small cavity. Well I have just received horrible news that there was a death in my immediate family I took off did not think about canceling this appointment because as any normal human being that would be the last thing on their mind! So again I find it very rude and offensive to have such a nasty derogatory letter in my now waiting for my arrival after a week and a half of hell that I have been through. And by the way I have even paid for my services before I left the office building to take care of the cavity and it will not be fixed by this dentist as he made it clear he does not want me as a patient which is totally fine! Again he comes off as a great doctor to begin with but just make sure nothing happens in your life that you can't control and be sure no matter what to give them a call even if it's a life changing experience happening in your life you must call them or you will get a nasty letter and they will turn on you like you were just the person from the streets. All of you at that practice should be ashamed of yourself! And look how he tries to blast me out for speaking the truth! BTW DR. Stern you don't have my permission to talk about details out certain visits! HIPPA Buddy! You can say what You wish but don't you EVER talk about my visits! You're clearly one liar! It's funny how you say I've missed multiple appointments! Why don't you be real and tell people how you and your staff really are! Assholes!

Clean new facility . Came in with a deep cut they had to numb and stitch up. Everyone was extremely…read morefriendly and provided excellent care. The process was quick and easy with insurance and intake information and they did not make me wait at all. They made sure I knew how to take care of my cut and gave me the best bandages and ointment to treat it. Utensils and everything they used were all extremely clean . The ONLY thing I wish was that the facility provided the nurses and workers with dissolving stitches . This is my 3rd time coming and it's always been quality care.

Type of care needs to be 100% better. The doctor needs to have some money I went in and they said…read morethere was nothing wrong. Wouldn't take an x-ray. Nothing sent me home went to the hospital a week later and my back was broken broke in eight places.

Dr. Baaklini answers all my questions and is very personable and thorough. I have been going to…read moreher for years and think highly of her.

I've never had a bad experience here and I'm wondering if those giving lower reviews are going in…read morewith overly-excessive expectations or don't know how to properly give a review as a doctor switching practices is not synonymous with being lied to. Complaining about a doctor you CHOSE to consistently see despite being dissatisfied is something YOU could have changed yourself (and you could have reported her to a superior). Hinting at poor treatment without giving any real details isn't actually helpful. These sound like they were given by disgruntled customers who probably gave the staff a hard time for something that was either their responsibility or was completely out of the staff's control. I've gone here for the past few years for both primary care and obgyn services and every doctor I've seen has been wonderful. I've seen Dr. Jennifer Velotta, Dr. Alison Stalzer from Lake OB and Dr. Lucy Sason and Dr. Jordan Smith from LCFP for everything from basic exams to random pains/bodily issues to minor surgeries and I'll be new to seeing Dr. Courtney Riggans on Monday. They've all been nothing short of fantastic and caring. They listen to everything I have to say before jumping to conclusions, they never speak to me in a condescending manner, and the secretarial staff meets the same level. They have no problem helping to work around my schedule and answer whatever questions I have. I'll recommend them every time.

The physicians, if you can get in to see one, are terrific. However, the University Hospital system…read morehas turned out to be bureaucracy at its worst. First, their front desk staff are rude and overzealous. If you are ill, you can be expected to wait 2 months for the next available appointment or go to an urgent care, when your physician might have squeezed you in. The scheduling only seems to allow for well-patient visits. This may be because UH requires that each visit last only for 15 minutes, putting pressure on physicians to be caring, accurate, and able to diagnose and treat every single thing in 15 minutes. This is not the fault of the practitioners, but rather the system. And is reflected in UH's low abysmal ratings. But really, the front desk staff is reliably awful at this location.

Arrived a few minutes before appointment time of 10:30 am…read moreSat in the pleasant waiting room for 60 minutes. Was called in to see the doctor at 11:30 am

Dr. Patrick Hergenroeder is awesome in my opinion. Years ago he operated on my fractured…read moretibia/fibula. Very courteous, down to earth, easy to comprehend his medical procedures and plans. A week ago while on holiday I called for help. It was a Saturday afternnoon. He answered the call humself! I was amazed. Just an overall compassionate extremely intelligent soul. Thank you, Doctor.

I have been seeing Dr. Galvin as my primary care physician for more than fifteen years. He is…read morealways professional, courteous, and attentive to any issues Answers questions, explains treatment and prescription options and consequences, listens carefully and is interested. Very friendly and comfortable to deal with. I would recommend Dr. Galvin to anyone looking for a solid primary care giver.

Best doctor I've ever had. All of my friends now go to Dr. Fisher. Knowledgeable, professional and…read morecaring.

Dr. Fisher is the best doctor I have EVER had. He is thorough and patient, he takes his time and…read moreactually listens, and all of his support staff are wonderful and helpful.