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    Emily Self Storage

    5.0 (1 review)
    Open Open 24 hours

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    2 years ago

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    Lakes Area Moving & Storage

    Lakes Area Moving & Storage

    (3 reviews)

    The movers themselves were great (Evan, Stephan, and Jeremiah rocked it), but the price was…read moreridiculous. 2900$ for a small apartment that was less than 5 miles away from the new location!!!! My elderly parents requested a quote (which I thought was way too high) but they were also told that the price could be adjusted depending on what actually got packed and moved and how much time the move took. Our Mom died days before the move so her children came in and moved her stuff and most of the apartment out. The packers were there for half a day and the movers were there for another half a day. When contacting Brenda, the best she could do is take 750$ off the total fee when 75% of everything had already been packed and moved. I thought that was extremely unfair and felt like they were taking advantage of them- and unsympathetic to the situation.

    I strongly recommend you look elsewhere for moving and storage services. I had an acceptable moving…read moreexperience with them years ago. But my latest experience has been nothing but an expensive, months long headache. A significant amount of my property (furniture, lawn equipment, etc.) has gone "missing" while under their care. They have refused all reasonable attempts to resolve the issue creating an expensive and time consuming situation. They refused to refund a large storage fee that I paid early, but ended up not using. They charged me to deliver the "missing" property, and when that property was not delivered, refused to refund that charge. I was given various excuses about what happened to the missing property. At one point I was told the property was moved to the private residence of the former owner. Their story constantly changes. Each story is more absurd than the last. Property that was being stored was kept in a trailer with holes along the floor. There was significant damage to remaining stored items from mice and mold. They delivered someone else's furniture and boxes of household items mixed in with my own. If you use their services, I strongly recommend you take a thorough inventory before and after to make sure you have everything that is yours and do not accidentally accept things that are not. The estimate for moving was $1,500, but I ended up paying $3,000 and still don't have all my property after 3 months.

    Emily Self Storage - selfstorage - Updated May 2026

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