I'm not sure where the downfall happen but the lack of communication , poor management confusion with payment processing your over charge, undercharging every month dating back to last year of November very disappointing and inconsistent never a straight answer on top of that dog park and dog spa always dirty , front gate always down gym equipment always broken office alway short staff hard to get ahold of property manager I get life happens but seem their personal life out weight professional courtesy I wouldn't move recommend anyone to move here unless you want a headache I can't wait to move out and get far away from here I can complain for days but I'll end with this so many better options DO NOT MOVE HERE !!!!!!!!!!!!!!!!! read more

two months in a row with back charges. apparently they are charging me late fees once again because they didn't charge me properly for water, sewer, trash, pest, admin fee.... all these charges are from August 2025 and it snow February 2026. like I've said two months in a row of doing this I highly recommend other properties before signing a lease at this community. I look forward to my move out date at the end of February. they easily forget these charges and have the right to charge me late fees and take my money other than try to make things right. I'll repeat I DO NOT RECOMMEND THIS PROPERTY! read more

BEAUTIFUL PROPERTY WITH INCREDIBLE SERVICE!! As an apartment locator I work with hundreds of properties and the staff at Emerson Buda is absolutely top notch. Esme and Sydney were terrific but a HUGE shout out to Jack! He was incredibly helpful assisting my client through the entire process. I have never lived here, but every person I have leased at this property, signs another lease--thats a pretty good indication of how great Emerson is I would say. Thank you so much for going above and beyond for your residents! read more

**Do Not Live Here**. Thin walls, ceilings, and floors. We wound up having disputes with our downstairs neighbors. Our neighbor would bang on the shared wall and scream 'F You' at 6 pm at night. When we complained the office said we should wear socks and walk quieter. And no, we aren't reckless and noisy. Last I checked, trying to cook dinner at 6-7 pm should not lead to being cussed out by a neighbor My pregnant wife was scared to be home, so we broke our lease for safety concerns. No support and 'nothing we can do' was the line from property management, as the bills keep coming even after we left in June. While the design flaw of thin walls is not the fault of management, their absence of any attempt to cut us a break financially or assist with a solution to eliminate a threatening neighbor is extremely disappointing. DO NOT LIVE HERE. They will just take your money and shrug their shoulders. read more

We just did a tour here and the guy really sweet! We are looking to move in the area and it's was about $1800 for a two bed and bath. But if you add all the amenities it would be about $2000. Parking was hard in the front. Our tour was at 10:45am and their was no parking. I had to wait until a resident to come in. The apartments don't come with a washer and dryer. It just makes sense to rent a home for the same price. We didn't end up choosing this place. read more

This is such an unfortunate review to leave. I left a positive review 4 months ago and had to delete it because my experience has done a complete 180 since then. Prior to my move out, I had an extremely positive experience with Emerson at Buda's management. Up until the last few months prior to move out, the property began to add on multiple charges to our account for water/sewer overages that were previously displayed on our account incorrectly (ended up back billing us hundreds of dollars for this mistake on Conservice's end). Prior to this new management team taking over this property, my roommate and I signed this lease with a credit addendum that ended up not transferring over during the property management transition, which left my roommate and I having to pull back all paperwork and documentation to send to the new property manager make the edits to our account. My roommate and I moved out at the end of August and since then have not heard or seen anything regarding our security deposit reimbursement or if charges have been added to our account after the move out inspection was made. We called and emailed the property manager MULTIPLE times and it has taken WEEKS and multiple calls and emails back and forth to hear back from anyone. We have been CHASING for answers and finally scheduled a call with the property manager, who on the day of our scheduled call, left the office for a "family emergency" without a call or email that she needed to reschedule. The most upsetting part is a simple call or email that she needed to reschedule could have came from ANYONE in the office. My roommate and I were frustrated beyond belief. We ended up calling back to speak to ANY manager and ended up speaking to Jordan who was very kind and helpful. He gave us some sort of answer and explanation. Days had gone by since talking to Jordan and we have still not heard back from Sheryl. I emailed her again and she finally got back to us with a list of reasons why we are not getting our security deposit back. For anyone planning to move here and have a service pet, regardless if you have a service pet or not, the complex will charge you $70 when you move out to clean the place. The property recommends you use a specific cleaning service and then will STILL charge you a cleaning fee. Don't even try painting the unit, the property will find every little speckle of placement that needs "touch up paint". For reference, my roommate and I travel more than 50% of the year and are never home. I dedicated 2 whole days to covering all the tiny holes and repainting all the walls in our unit just to get recharged for "touch up" paint. The part I finally comical is when we asked for photos of where the touch up paint job was needed, maybe 5 of the 33 photos I would agree has a TINY spot that needed a swatch of paint. All in all, I'm very disappointed with how the property manager has continued to disregard any of my roommate and I's concerns and would never recommend living here to anyone with any common decency... read more

This apartment was the most beautiful place i could find outside of south Austin. I travel a lot for work and needed somewhere to live while i was in Austin so i was there for about 4-6 months out of my 12 month lease. During my time there i loved the upkeep to the property and that i could stop by the office when i needed something handled. When i was on the road or in another city it was virtually impossible to reach the front office or property manager. When i tried to ask about my 60 day notice i couldn't reach them and got busy so my lease was extended for another 15 days ($1400 for the 15 days) before i got the proper documents to be sent over. Upon move out i was charged $463 for carpet shampooing, house keeping, and painting, along with loosing my $300 security deposit. I called them and got ahold of someone 2 days later to find out the $100 housekeeping fee was for trash left behind. (The trash being a single toilet paper roll for anyone who may need it.) By my knowledge its not the law that a landlord must paint and shampoo between tenants but i would have liked to know that before i moved in that they either clipped the last guy $395 for it or they left it dirty for me along with the dirty air filter that i replaced myself when i moved in. After i let them know that the house keeping should not be charged as i have had 3 other people photo and video the apartment they said that i would get a call from the property manager the next day and that never happened. I should have paid my last dime to them on 6/01 and now im out $1800 for whatever reason the property manager wants to make. I think the property was amazing and pretty, thin walls, but very cozy. I would love to recommend people here because it was my favorite place so far but i cant get over the way they handle business. read more

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Tried to apply, $250 application fee, I was rejected because of a mark on my report for a charge off. I called the CC company, and all credit companies. I reached out to the company that ran the report as well. The CC companies and the three Credit companies had the report corrected within 36 hours, but the company I paid $250, two weeks later has not gotten back to me. I did reach out to the credit company, they informed me the apartment has the last say on an applicant. I had offered information pertaining to the blemish on my report, but was never contacted by the complex., so no apartment. It has all worked out I found a much better place, but I would not recommend this place or make sure there is not a single blemish on your credit report, you will lose $250, what a scam. Update: Over a month later Rentgrow.com has updated my credit profile. This company is a scam do not apply, or double check your credit reports before applying, having said that Emerson really didn't give a care read more

Place is nice my area were in at its calm quiet please be carful something that is not told is whatever total they give your rent will be it's not what it's told every month you will be charged sewer water coming in water going out that is about 200 extra to your rent. read more

Tried to apply, $250 application fee, I was rejected because of a mark on my report for a charge off. I called the CC company, and all credit companies. I reached out to the company that ran the report as well. The CC companies and the three Credit companies had the report corrected within 36 hours, but the company I paid $250, two weeks later has not gotten back to me. I did reach out to the credit company, they informed me the apartment has the last say on an applicant. I had offered information pertaining to the blemish on my report, but was never contacted by the complex, so no apartment. It has all worked out I found a much better place, but I would not recommend this place or make sure there is not a single blemish on your credit report, you will lose $250. Six weeks later this company reached out to me after I filled a BBB complaint, pass on this place. read more

Safe and clean! Office staff is friendly, helpful and very responsive! The amenities are top notch and I love living here!!!

When I first moved in the management was great, but within the month they changed and got whole new staff. The staff seem great at first but have major attitude problems. Rent is never the same. There have been times we've payed rent then have been emailed that the total was wrong and we owed more. Not a great place to stay read more

Do not call this place home! There are far better deals and I wish I had known beforehand. These were new apartments when I moved in and I was very excited. If the bad reviews you've already seen aren't enough well here is another to steer you away. This place deserves no stars absolutely not management has changed so many times. They moved me and my family into an unfinished building. Once summer hits our ACs didn't stop ever because they were constantly trying to cool down our units that had no insulation in the attic causing our bills to significantly increase. I had to purchase two AC units and multiple fans costing an extra 800. Our electric bill of course went up $400 a month. Four months went by before they even fixed this problem and then conveniently for them they found a problem with the buildings causing our rent to increase due to having to now back pay for a year that supposedly we were not being charged. I pay so many fees for nothing. Everyone that I talk to that lives here has something to complain about. EVERYONE SERIOUSLY THAT I HAVE MET. I just sent them my letter explaining the reasons why I will not be renewing my lease. And I know a lot of tenants here are leaving for the same reason. The units themselves are not worth the amount of money they charge. None of my doors close because they're all uneven. The carpet on the stairway fell off in the first month and they put the screws in it to fix it. The filter in my refrigerator didn't work for three months. All of the problems and all of the complaints management simply says they're sorry even though they know they are crooked. The tenants definitely shouldn't have to pay for problems that are caused by management, poor management. read more

I've lived at this property for two years and in two separate apartments. The management team or office team constantly losing paperwork in the office and they withheld my lease for two months because of documents they lost. The management team had my brand new car towed and I had to pay for it to be released after their mistake. Property has your vehicles towed and will not release them. Even when you are complying by the parking policy. There are a lot of hidden fees or charges they don't discuss. They are constantly charging lease violations without proof. They may have a slight issue against Hispanic community. Your complaints are never assessed. just because this place looks pretty doesn't mean it's a great place to live. I will be leaving with my lease ends. I'm currently one of the tenants that live on this property, the longest and everybody I've met doesn't last more than a year. Or they break their lease. read more

This places is way over priced, the counter tops stain so easy u can tell these are made nice but cheap. WAYYYYY OVWR PRICED U CAN FIND A PLACE IN DALAS FOR A TWO BED ROOM FOR Lower the cost. Don't waste your money on this place it's not worth it u can find something better read more

The new company that took over at the beginning of this year (2022) is looking for all the ways to take each residents money. They are charging every resident an extra water charge from almost a year ago. This has caused us to pay an extra over $500 water bill due to their negligence. The parking is TERRIBLE, the current staff (minus Tierra who is amazing) is basically no help when it comes to these mysterious new charges that happen with each new billing cycle. It is a very nice looking apartment, but with their new price hikes, it is not worth it! We moved out a few weeks ago and they are still trying to collect whatever else they can from us, including more water charges! read more

DO NOT MOVE HERE! I never leave reviews but I have to warn any prospective residents of this crooked company. First day I moved in, bath tub and toilet flooded with poop water. This was not fixed til a week later and I was only compensated a few dollars off my rent that month. After 4-6 months of living there I was informed that they had an error with billing for water and I was back-billed hundreds of dollars for THEIR mistake. Lastly, when I moved out they kept my entire $400 deposit and charged an extra $160 on top of that for "re-painting" even though the paint was in perfect condition and apartment complexes re-paint every 1-2 years anyway. They have gone through 2 management companies in the 2 years I have lived there and 5 managers, all of them more incompetent than the one previous to them. Please take your business elsewhere and save yourself the stress and money. I am currently fighting the move out charges after being out for a month. The nightmare is never ending. read more

Where do I start... Well it use to be nice before the new company bought it. After the new company took over they did the towing service. The letter didn't explain how it worked didn't know we needed a sticker the email that came after the applying went into junk mail from a different name by the way so we thought it was complete found the email after the towing. My husband came home and asked where my car was? I freaked out because I thought we were good. It was after hours. I called the emergency maintenance number and left a voice mail. Never got a phone call back...If you have a maintenance emergency good luck on that. Called the towing place they had my car. Next day went to the office and I got, " well it is your fault..." Also, one day the person next door couldnt figure out why her car was facing the different direction. She was so confused about it. They screwed up on water and made everyone pay back 6 months worth in 3 months so you had to pay a extra 200/300 a month. The trash would get missed. Nice on hot days.... Also, had roaches... They told me it was just water bugs.... No... it wasnt.. Also was told every thursday someone sprays the building i work from home never saw anyone. I would have double charges on the bill and they would just say its correct never explained what it was or could tell me anything... The big kicker. My amazon package was late and was suppose to show up before I moved out. It was late. Moved out on Sunday it showed up Monday. I didn't think it would be a problem. Husband works right next to the apartment it was delivered at 430 he got off at 5. He went over and it wasn't at the door. I told him maybe the office has it. Went to the office no one saw it. He showed the picture of it getting delivered. They called maintenance no one saw it. He walked back to the apartment the window was open and he saw the package at the bar. He went back to the office and told them he saw it. They opened the apartment and gave the package. They opened it. I called the office over and over asking for just a sorry or something. I was told it was high priority since they don't tolerate it.... it's been a few months know... so decided to leave a review... maybe someone might call me.... read more

This apartment complex comes across as a nice, quality place to live. Wrong. Absolutely terrible parking situation that they tried to fix by enforcing permit parking, still didn't fix the fact that there's simply not enough spots for the residents in the complex. The buildings are so poorly built. The front door didn't close unless slammed shut, and the door was installed unevenly so there was a gap between the wall and door in the bottom corner. Pest control, that the residents pay a fee for, was basically nonexistent. Walls are so thin I could hear my neighbors walking, I've lived in plenty apartments and that has never been an issue anywhere else. The front office seems nice at first but there's some major attitude and communication issues. I was told NUMEROUS times that the billing service they use was the most accurate and up to date bill. Go to pay my last months rent, thank god it's the last month, and was charged a "late fee" of $116, then it was refunded, then somehow my rent was higher than the amount on the bill I was sent. After spending 30 minutes on the phone, being talked to like I was dumb I was told that it's simply because the "math was wrong and good thing it's only $4". I am now renting a 3 bedroom house for $300 more. The headache and money is not worth it for this place. Steer clear. read more