After one year of shoulder pain I contacted the office and was given a next day appointment with…read moreDr. Nelson. The check in process was fast and efficient. X rays were taken and the subsequent exam seemed through. I was given the stages we would progress through. I was treated like a valued client, the doctor was knowledgeable. Now to I wait to see if the first treatment was effective. Overall a positive experience.

Very unprofessional and rude. This appears to be an older building. Not updated or very cleanread more

Everything at Emerge Ortho is first class. Dr. Gilbert is an outstanding caring, empathetic, good…read morelistener, demand for high quality and safety, first class hip and knee orthopedic surgeon. He is my angel, saviour, and model medical professional. The staff from front desk to checkout were friendly, well trained and professional. I had two hip replacements by Dr. Gilbert that significantly improved my quality of life and eliminated my severe pain.

From the owner: A board-certified and fellowship-trained orthopedic surgeon, Dr. Brett Gilbert specializes in…read moreminimally invasive and muscle-sparing hip and knee replacements, and a wide range of treatment options for hip and knee arthritis.

Zero follow through. Had 1 visit with PA. They wanted MRI then surgery. They did not schedule…read moreanything, even after calling them back twice.

The doctors here are simply the best! Very professional and goes the extra mile to ensure your…read morehealth. We've never had to wait for long which is great! Coming here you do need an appointment as they are busy. The waiting rooms are large with plenty of seating. The bathrooms are close and they have a water fountain in the waiting area. A television as well as magazines to keep you occupied whilst waiting for your appointments . The ladies in the front office are amazing and professional as well. If you are in need of this type of service I do suggest this office as you will be treated as a patient not a number or dollar sign. The overall office appearance is clean as was the restroom. The parking area is really weird and I'm not so sure it was actually meant to be one, but it's like driving over a curb to get into the parking lot which is strange.

Dr. Hey and his staff are absolutely wonderful! My daughter had been in a brace for scoliosis (42…read moredegree curve) for a year, but it didn't help. We came to Dr. Hey for a second opinion when her doctor recommended a wait and see approach. In our experience, back pain becomes worse with age, not better. My daughter is in color guard and plays violin. She had significant back pain and took pain medication daily. Dr. Hey discussed her options with us and encouraged my daughter to think about what would be best for her health. She opted for surgery. She missed about 2 weeks of school and rested during spring break. She was able to return to color guard for band camp in July and has not had to take any more pain medication for her back since her surgery. We are so thankful for Dr. Hey's expertise and his caring heart. He and his staff were an answer to prayers. My daughter is so thankful that she had her surgery and is very thankful for Dr. Hey.

From the owner: Dr. Lloyd Hey, MD, MS, a Harvard-trained spine surgeon, helps our guests lead dynamic and…read moreproductive lives by repairing and correcting spinal deformities and providing ongoing management and care.

Always a great experience there. Jennifer at the front desk is always super friendly and eager to…read morehelp even when they are packed and overwhelmed. Everyone there has been great and super nice. Always look forward to coming in to Smithfield. I go to Clayton for my therapy and always have a great experience there as well. They are all friendly and helpful and very knowledgeable in their field. They are great with their patients and take their time and I don't feel like I'm rushed or neglected while I'm in for my visits. A+++

This place is absolutely terrible at everything they do. Ive been to multiple medical facilities…read moreall across the states and i have to say this place is worst of any ive ever visited. The doctor i saw only wanted to do major surgery instead of a minor procedure that will yield the same result. You can,',t even make a proper appt. Everytime i tried to make an appt i was told they would call back, a month later im still waiting on that call. The billing department is absolutely inept, they dont even answer, then when you try to get tranferred they just put you on a phone line that eventually hangs up. Glad ill be going elsewhere, be ause i cant imagine letting these clowns operate in me. Horrible experience, henve the reason they only have a 2 star rating

Dr. Frantz is an excellent orthopedic doctor. I moved from NJ to NC in October. I had been walking…read morewith a cane for almost two years. He has such an empathetic attitude, it's like he wants the best for me, and said that he would take care of me, and you know what , Dr Frantz is doing just that. He is always smiling and he exudes a peacefulness, that makes me feel like I've known him for a long time, comfortable. I no longer use the cane, and had no surgery. I am an older female, but he works with all ages, including children. If you are having orthopedic issues, stop by the office to see Dr. Earl Frantz. l have an appointment to see him in a month for an Orthopedic procedure. I am looking forward to my visit.