The service and just how approachable the employees were. So awesome and knowledgeableread more

Amazing service with a lot of variety. Good store for beginners and veterans of smoking! Enjoyed my…read morevisit.

Gary is the best. I was in town for spring break. Most shops didn't have want I needed. This place…read morehas it all from vapes/glass/cbd etc. Way better quality of glass compared to others.

Stephen is a hell of a guy, and the store is great! They had everything I needed plus it was dope…read morechecking out his video game selection

The team is exceptional! We tried Muv in Navarre, but it…read morewas sooo fubar we just left without medication and the next day drove the 40 minutes to FWB for excellent service and ratio medication. We will continue to be loyal Surterra customers despite the drive.

I usually love going. Usually every one remembers me by name and it's always a pleasure to go in…read more There must be new management because I went in Friday and was treated terribly. She said she was the store manager. They have a policy to assist guests who ordered online first. I went in and only one person was behind the counter. There were two of us waiting It was not busy. Instead of helping those inline, they waited until people walked in and if they ordered online, they all went ahead of us. That's their policy, to help those that ordered online first. Finally, another guest asked if anyone else was working, she said, they are all in the back. When I questioned the policy, I was told that's their policy. I could have ordered online too, but chose to come in person. Why is the person that ordered online more important than the people who come in? The manager said I was being confrontational when I said that it kind of upset me that she kept calling people ahead of me that just walked in. Isn't my money as good as theirs? Plus, I took the time to come in, I could go anywhere, but I always loved going in and never treated so bad before. It honestly hurt my feelings because I didn't recognize anyone, and not the friendly experience as normal. And treated like a second class citizen. Hopefully management changes.

This is my favorite vape store. When I first visited I was a total nube and moderately too shy for…read moreasking questions. The worker dude answered everyone around me patiently and knowledgeably. This place offers a military discount as well!

Their menthol spike flavor concentrate is on fleek. Only need one drop for a 5ml tank. Increased my…read morecloud also. I sure appreciate that very much ma'am.

Solid cigar humidor with a wide selection and good prices. Not sure if it's a local thing or not…read morebut this place has a cafe but you're not allowed to indulge inside with a stogie. Not understanding why there's a cafe if you can't sit and enjoy the items. Overall a solid humidor and fair pricing.

Loved to be able to drink a crafted coffee and watch my boyfriend smoke a cigar. He even said the…read moresugary coffee and cigar complemented each other. Creative coffee menu including a Milky Way latte (no sugar free syrups, unfortunately.) Huge outdoor seating area on a patio with a heater for cold days, zipped in walls for wind, umbrellas for shade, and even more tables and chairs near a creek right by the large parking lot. The store has vaping supplies, pipe tobacco, small cigar humidor, bongs, coffee beans by the pound, an indoor lounge area with black leather couches and a pool table. Slow 70s music piped in. Friendly, helpful employees making coffee and suggesting cigars. What is holding you back?

I was so happy when I found this place!…read more The stock was great! Lots of cool glass pieces in a plethora of colors, shapes, and sizes. The prices seemed reasonable, maybe a tiny bit pricey, but not outrageous. The employee working was friendly and helpful. I found what I wanted almost immediately and have been extremely happy with it! Zero complaints! However, why not five stars, you ask? THE SMELL. It smelled so bad of cat piss that I actually asked the girl working if they had cats in the building... She said no (yikes) so I mentioned maybe burning a different incense! Gahhhhh it was nasty. But it's still a cool store and I'll still shop there.

Have shopped at Heady's since they opened and after moving away for 7yrs, I am so glad this place…read moreis still open! Great selection and prices...all the staff I've encountered have been extremely knowledgeable and friendly. I would recommend Heady's to anyone and do at every opportunity! Bonus: it's locally owned

This place makes their own e-liquid, brands it as emerald coast vapors, when there's already a…read moremanufacturer called "Emerald Coast Vapor" that's been in business for years before ez rollin!! I bought a vape from them and it was $75 and it burns through a coil in 3 days, and their liquid makes me cough so much like nothing else.... no matter how little it is.... it's poison. The label on the bottles don't have ingredients listed, and it says ingredients in formula or whatever is KNOWN TO CAUSE CANCER!!! Well then, I don't even know why I quit smoking! I'd give this place a 0 if I could. Go to the authentic place in Destin that sells the real Emerald Coast Vapor... the store owner there is super nice too. When I asked the store owner at Rollin ez if she was aware of the other same brand e-liquid, you wouldn't believe the attitude and defensiveness she had. She had the demeanor of someone about to get into a fist fight... no... I'm a decent and reasonable person, and I've never experienced business like that. I will not recommend this to anyone... they want what's in your wallet and want to run for the hills and call it a day. That's bad business.

From the owner: Products Blended Tobacco, Brass Screens, Calming Treats,…read moreCane Sugar Sodas, Cigarette Machines, Cigars, Cones, Corn Cob Pipes, Disposable Vapes, Energy Drinks, Essential Oils, Filters, Fruit Juices, Glass Pipes, Grinders, Hand Rolled Cigarettes, Hookahs, Incense, Infused Pre-Rolls, Lighter Fuel, Lighters, Local Honey, Loose Leaf Tobacco, Lottery Tickets, Metal Pipes, Nectar Collectors, Nicotine Devices, Pet Calming Treats, Pet Soothing Treats, Pipe Tobacco, Pipes, Pre-Rolls, Roll-Your-Own Tobacco, Rolling Machines, Rolling Papers, Sage, Silicone Pipes, Silver Screens, Smoke Odor Eliminators, Sodas, Stone Pipes, Tobacco, Tobacco Grinders, Tubes, Urine Kits, Vape Cartridges, Vapes, Water Pipes, White Sage, Water, T-Shirts Brands ACID Cigars, American Spirit, Bugler Tobacco, Drum, Florida Water, Foger Vapes, Geek Vapes, Java Cigars, Jones, Lost Mary Vapes, Off-Stamp Vapes, Raz Vapes, Reposado Cigars, Turkish Tobacco, Zippo Locations Notes Across from Choctawhatchee High School

Absolutely terrible customer service. My husband has been making juice for well over 6 years now…read more We are from out of town and he forgot one ingredient so we had to buy a bottle for the time being. The guy behind the counter wanted to argue with us about the VG count and then blew his breath at us when my husband said "man, I'm just here to buy some juice." He was very cocky and arrogant as if we had no idea what we are talking about. Almost treated us like we were children that didn't have a clue what vaping even was. I'm going to assumed that because we are not covered in the same crappy tattoos that he was covered in and that we didn't come rolling up on a skateboard that he figured we were jumping on some sort of bandwagon. This was extremely unprofessional on his behalf. I run my own business myself and would NEVER treat my clientele in that manner.

Amazing juice great price and the friendliest employees. These people are very knowledgeable about…read morethe vape gear they sell and dont try to rip you off i actually spent less money than expected because they gave me quality products instead of the fancy things i thought i wanted

Great customer service always great options and quality products. My go to smoke shop.read more

I wish the selection included what I was looking for but the great service I received made up for…read moreit. I had to get a vape for a friend, saw the sign and went in. A young man helped me and I definitely had him going from one end of the store to the other trying to find just what I was looking for. I appreciated the extra effort he put in to trying to find something with only a vague description of the item. By the time I left I felt like we had become "friends" so I asked for his name. Josiah is definitely an asset to the business and is knowledgeable about the products. I must have been impressed because this is the first review I've ever bothered to sit down, write and now send. But first another thank you to Josiah for all of his assistance.