they have been nothing but caring and loving through my whole process. they recommended someone to…read morehelp with the process of our 20yr old cat pass peacefully. Then they are now the new doctors for our new baby , who they have been absolutely wonderful with when i took her for her check up and shots when my husband took her for her second round of shots,,, so caring and loving!!!

I had taken my two dogs here. I had wanted a second opinion for one of the dogs and the other had a…read moreyeast infection in her paw so I just took them both there. I was considering switching them to this vet since it is so much closer to where I moved to last summer. The vet we saw was very thorough and professional. She asked to see my dog with the yeast infection for a follow up in two weeks. I have pet insurance and I asked for an itemized receipt for the first dog in which they simply gave me a receipt showing office exam. The insurance requested additional information from the vet's office and they refuse to send it. They said their practice is to send it to the client and the client can forward it. My pets insurance requires it to be sent directly to them so it can not be altered. I have never had a vet clinic refuse to send it to the insurance. I've been to 4 different vets over the course of the years and anytime the insurance requests further information they have sent it. When I told the front office I was considering switching but will not since they refuse to cooperate with a simple request to email the paperwork to my insurance, they cancelled my other dog's follow up appointment. I feel the front office staff is lazy as well. I have an 80 pound and 55 pound dog. Any vet I have been to the staff weighs the pets. They made me weigh my own dogs and it was a struggle when I had two of them with me. They may be a third of the distance to my new house, but it isn't worth it when the front staff isn't professional.

We were most impressed by their friendly and welcoming service. They were able to identify the cat…read morethat we had brought in within seconds as he had a microchip. Then handing the cat over to them was a smooth process. So grateful that Mr cat can be returned to his owner. *

Clean, professional, friendly and helpful staff. We adopted a kitten today and what a great…read moreexperience. The staff were thorough and seemed to know the animals well. They provided great information regarding vaccinations, neuter, etc. We were able to complete the adoption application online as well as view current pictures of animals onsite. The actual adoption paperwork took less than 15 minutes to complete. Overall an easy enjoyable process that was memorable for our daughter picking out her first pet. Thanks again!

They had my dog for almost 8 hours and did not finish him. He has been groomed for over 5 years;…read morethis is not my dog's first rodeo. I picked him up early because it wasn't fair to torture him because they can't do their job. I was fair. I paid the full amount and tipped well. The groomer told me to come back and he would finish. When I brought my dog back to get his toenails clipped, they charged $35!! I asked them about it, and they said the policy requires they charge. Do not take your dog unless you want to pay a huge amount of money for them to torture your dog and do a terrible job.

Michelle has groomed all our pets over 18 years.. we followed her from Haute Dog. Amazing &…read morefriendly staff. Clean. Dogs always look & smell wonderful.

( review overdue)…read more Adorable little pet friendly neighborhood! Great variety of items conveniently organized. Brenda was extremely pleasant and patient while helping me pick out what I could take back by car and plane in about a weeks time. Whenever walking in Walla Walla, I will Wags to Whiskers ! Thank You again Brenda !! (10/13/22)

Great shop just off of Main St for any pet needs that arise. I checked out the toys and treats…read moreprimarily and they had a great selection of high quality items. The food section isn't huge but there are a lot of choices. Check it out if you have your pet with you or if you want to bring something home for them

Great care for our puppy! They took care of her as we would and gave her plenty of play time with…read moreother pups. Looking forward to their daycare soon to open.

Physical care the dogs may be OK, but they spend most of their time alone in little pens without…read moremuch human contact. The staff does not seem to even be in the building most of the time. They require strict pick up and drop off times because they literally aren't there otherwise except for feeding times.

Just amazing!! We called and they were able to take our three legged Samoyed in last minute. The…read moredrop off and pick up was seamless and easy. We travel often and this is the FIRST boarding place we have ever picked him up CLEAN! He was spotless! And seemed so happy. We will absolutely use Haute Dog Pet Resort every time we visit Walla Walla.

Never again never ever ever again... From oozing…read moreunattended owie( with no notification) to 2 of 4 dogs with bladdar issues due to infrequent potty breaks.. Even if the owie was an accident, the fact that it went long enough to fill his ear canal with dried blood and puss?????? And no one even noticed or said anything... He was there five days and no one noticed this amount of new to old blood and infection in five days???? The other three didn't have any boo boos but were certainly acting timid and shaking... 2 are 13... 1 is 9... 1 is 1 1/2 years old. All poodles ( two standards, two toys) and never in their life have they ever smelled like they did when I picked them up from this facility.. Never again...

I could not be more pleased. Over a 50 year period I have occasionally needed to board a pet…read more Never have I or my pet been so well served. It is a comfort to know if again I need to have a pet taken care of [not just lodged] I have the perfect answer.....Penrod.

Penrod Kennels is truly exceptional!…read more Recently, I came to Walla Walla to assist my elderly mother with a major surgery. Unfortunately, just before I left, my dog and house sitter backed out. My dog Milo has stayed at a few doggy daycares and kennels here in Portland and they were okay. But not knowing long I would be gone, and that there was a chance that he could stay with me part of the time, I wasn't sure that I wanted to commit to an extended stay anywhere. I went online and reviewed 3 different Kennels in the Walla Walla valley. Of those, Penrod Kennels appeared to be the best choice. They had the highest reviews, best rates, some great photos, an informative and a detailed website that also included a tutorial video about the kennels and their self-service option. You can also tailor your dog's experience by adding 1-on-1 time, play dates, and/or pool time which were all very affordable. I was impressed! We swapped a few texts and my vet faxed a copy of Milo's vaccinations before I showed up a few days later for a tour. Troy greeted me when I arrived and he gave me the tour of their amazing facility. He's a great guy; easy-going, conscientious, knowledgeable and just plain fun to talk with. And after seeing the pool and the cascading waterfall, I wanted to stay there myself. The facility was very well maintained and clean. It didn't have the odor that other kennels and daycare facilities have. By the time I left, I knew I had made the right choice. My mother's medical issues became a little complicated, so I asked a couple of times if Milo could stay on a while longer. Each time, they were extraordinarily easy-going and accommodating which was a tremendous help to me. In the end, he ended up staying there the entire 2 weeks. And although I was feeling a little guilty about leaving him for that long, his reaction when I picked him up told me that he was just fine. Great in fact. He didn't race to greet me and then instantly pull towards my car like usual. Instead, he just bounced back forth between me, Troy and Katy, like he didn't really care if he was going home yet. I often go to Walla Walla to visit family and friends. And although I live 4 hours away in Portland, I will most likely continue to bring Milo with me to stay at Penrod Kennels.

Dr. Proctor has retired! He was our vet for over 35 years. He will be missed. He always treated…read moreus with professional care & cared about our many pets over the years. God bless you Greg.

They treat my dogs like they're part of their family. On our first visit they did everything's they…read morecould to make us feel comfortable. I'm never going anywhere else.