I received good care from the dentists here, but I found their business side predatory and…read moredishonest. I showed up for a routine cleaning to find that they no longer accepted Delta Insurance (they did not inform me of this change ahead of time). I chose to cancel my appointment and my wife's, which was scheduled soon after. The business manager met with me, and said that because they hoped to keep us as customers (and hoped to resume taking Delta by our next appointments), they would waive the charge for both my appointment and wife's if we did not cancel them. All went well until they were unable to resume taking Delta, and we had to change to another dentist (which provided superior care AND covered 100% of our dental expenses under Delta). Then, we suddenly began receiving bills for the appointments the business manager had waived. It seems that if they couldn't get us to pay cash for future appointments, rather than use our insurance (a cost of well over $1000 a year just for cleanings and exams), then they were going to do their best to squeeze what they could out of us, and were not going to let ethics or integrity get in the the way of a little money. I've talked to them on the phone, in person, and written to them. At first, they confirmed that the cost should have been waived. But they just keep sending bills for the amount they previously waived. I don't even know if that office manager still works there, and there's likely no one who now remembers a conversation from that long ago. It's a pain to deal with them constantly trying to collect less than $300 they are not owed. I think it's been two years of harassment from them. But they did me a favor too, and I hope it's one for you too if you're looking for a dentist in Merced. There are so many dishonest dentists preying on patients. I thought I'd found an honest one in El Portal. As stressful as this is, it likely saved me far more money in the long run by forcing me to leave them before getting taking advantage of by their unscrupulous business practices. Steer clear! I know it can be hard to find a new dentist in Merced, but don't settle for a practice you can't trust. Update: June 2026 I was contacted again by this business. They confirmed that I did not owe the approximately $300 they keep sending me invoices for. However, they instead claimed that I received a check from Delta Dental for about $90 several years ago, which they believed they were entitled to. They confirmed that they would continue (knowingly) sending me bills for the larger amount, but that if I paid what they believed I would actually owed, they would stop. I still have not received an invoice or any written documentation for what they now say I owe, and there's no way I'm just going to send them a check based on a voicemail and hope everything works out. This was followed up by a later voicemail threatening to "send me to debt collections," but they did not specify whether they would be trying to send to collections for the less than $300 they are (knowingly) falsely invoicing me for or the $90 they now claim I owe. I've requested that they send an invoice and documentation for what they actually believe I owe, while alerting them to my concerns that their continuing to send false invoices appears to be criminal. The saga continues. Again, avoid this business!

Love the dentists and hygienist. Major concern for the front staff who handles billing. I had…read moremaxed out on my insurance benefits and was never informed that my cleaning would cost $250 out of pocket. I arrived to my appointment with a surprise bill vs. canceling and "donating" $50 for a late cancelation. I clearly would have canceled my appointment if i was made aware of the cost. The woman in charge of billing decided to argue with me, claiming that she informed me last time but never did. I received a bad attitude and no apology. I decided to pay $150 for some flossing rather than wasting $50. You should inform your staff to do their job and notify clients of upfront costs so we can make an informed decision. And a little customer service would go a long way. I advise anyone who goes here to ask repeatedly about future appointment costs since staff delivers unreliable communication.

I've had a lot of problems with my teeth throughout my life. Dr. Pannu is the best dentist i've…read moreever been to. Her and her staff are very easy to talk to and very accommodating . I've give them all my highest recommendation.

Very kind people. Excellent care. Explains everything completely. I had to have some teeth…read morepulled, others filled. No pain, and Im very pleased at the care.

I like this place. One of the few medical offices in Merced where everyone that I have had contact…read morewith seems to care about their job, and knows what they are doing. Dr. Miller did the work, replaced a crown and took care of a couple of broken teeth. Completely painless. His assistants are great, they know what to do and when to do it. I would recommend Dr. Miller and his staff.

I got fillings done in their office in December of 2022. Now, it is August of 2024. And, my front…read moreteeth, filled by Dr. Skinner, still hurt until NOW, even after RCTs! Over one year and a half! My new dentist told me that the pain will very likely persists for years and nothing can be done at this point. Dr. skinner told me that I am sensitive to fillings. He tried to explain that different teeth respond differently to dental work at different ages, because my another dental filling done many years ago never sensitive. But, I recently got fillings done in China and NONE of them are sensitive and painful. ALL the fillings done here were sensitive and painful! So, it is HIS fillings that are sensitive and painful but NOT I am sensitive to dental work! After his fillings, I have seen a couple dentists for pain and even flied 18 hours to the other side of the world to seek solutions. Jesus, nobody can stay calm with such annoying pain and sensitivity for over one year and a half, very likely two, three or more years. Well, I will definitely give them zero if can.

Bunch of losers who couldn't get real dentist jobs. Front desk people don't have a clue as to what…read morethey're doing. Appointments always waiting an hour and a half. Billing never correct. The big "Plan" they have is a joke. At best, you'll get two cleanings in a year. But they will try to convince you two were already done. Exams and X-rays seldom done more than once a year. And other costs - you don't know what it would be without the "Plan". Rip off!

I had a great experience with Dr. Pablo Madrioal ,Finances Jagara and Assistant Lily .They made me…read morefeel very calm and comfortable . They were very friendly.

The worst dentist around. If there was stars for worst dentist, he would have five. He cursed at me…read morefor saying I had pain. Stood over me and yanked my tooth out of my mouth, and said shut your mouth you stupid lady.

I'd give him zero stars if possible. please don't go to this dentist…read more Update!! Medical sent me to another dentist for second opinion. Turns out root canal was wrong too!!! didn't put a post when it was needed. And sure enough crown is botched as well. I urge everyone who had issues to contact the California dental board. I did because he's so unprofessional. Had another root canal and crown done with him. Around the same time and that one too has a gap between where food gets stuck. At this point I'm gonna contact an attorney after I talk to dental board because that crown was paid for cash, and I don't want him touching my teeth because he leaves them worse each time. I regrets going to this dentist my tooth throbs at times I'm afraid it didnt seal correctly and I have a cavity on my tooth. I don't know what this man uses to seal them it's terrible!! Terrible dentist!!! Save time hassle and $ do not got there. I got a crown, two weeks later I noticed I had a gap between tooth and crown, food was getting stuck and smelled bad, go back told him the issue ha wanted me to pay $120 to clean the gum I told him it smelled bad because the food getting stuck!!! I left angry. Decided to get a water pick and got me antibiotics just in case I was developing infection. I used the water pick and sure enough food came out and smelled. I went back and told him the issue he was focusing on another tooth I told him I was there for the crown not to worry about my other tooth. Anyway he agreed to replace it after I insisted, I go to get my tooth ready for the replacement and for the temporary cap and instead he filed it down and since it was a big gap the crown looked terrible crooked I told him I was there for replacement like he had already agreed and even had it on a sticky note on the tray. He looked annoyed! I just thought you don't file it down before asking if it's ok with me. I refused cause it looked very crooked on the inside . A few weeks later I go in for new crown he cemented it, literally 5 minutes late,I had to go back cause it fell ugh! He filed down my tooth and I believe cleaned the crown . He re-cemented it put it back and two weeks later I noticed I had gaps everywhere and it was loose. Had to contact insurance to file a complain and will definitely call the CA, dental board. Terrible dentist do not go with him I will see what gets done and find another dentist. Malpractice, doesn't listen to you, and doesn't understand what you're saying every time he tries to make it better he makes it worse 1

I have been a patient of Turlock Smiles for over 5 years and have always appreciated my care there…read more Turlock Smiles has expanded and the transition was not easy even for me as a patient. I have had several different dentists since I have been there and was not overly satisfied with my previous dentist. But I wanted to let you know that the team of dentists they have now are exceptional. Dr. Parkash and Dr. Singh are genuine people and do care about the health and needs of their patients. I am grateful for the care that Dr. Parkash and Dr. Singh provide. If you're looking for exceptional care, I suggest getting an appointment scheduled with them. Thank you Dr. Parkash & Dr. singh for your exceptional care. Gorete Hahn

RUN, DON'T WALK AWAY FROM of Turlock Smiles dental chain - they are as bad as stereotypical used…read morecar salesmen - will upsell at every line on the estimate. My husband is a disabled senior on social security. After waiting 2.5 hours, he received an estimate. They pad as much as they can. Delta dental doesn't cover laser. You INSIST my husband must have this and $400 anti bacterial. They take Delta Dental's co-pay and then add exorbitant fees on top to get as much as you can. Switching to any dental office but this. Reporting to delta dental, and anyone else . Oh, and told him he ground his teeth and needed a $350 nightguard. I sleep with him and know he does not grind his teeth. He knows he does not grind his teeth. That much for a nightgard? Ripoff.

False charges for work not performed - definite felt bait and switch with these people - billing my…read morecredit card in full for just five minutes in chair imaging - 5100.00 for a digital imaging ( camera)..... never did molds, settings, fittings etc... for this "temp" to see what would look like and billed entire amount to credit card. Said while in chair "would like to just get these images done while you're in the chair.... Will only take about 5 minutes"... when I walked out of that five minutes they handed us a 5100.00 bill for that five minutes.... These people go beyond any bad players I have ever seen before.

Second visit here and loved it. Every one is so kind and listen to your needs. My hygienist is…read moreamazing. I raved so much my husband is changing to this office starting the new year. Definitely recommend

Dr Chang is awesome and sobs his office personal. He made my dentures and Im thrilled with them…read more Best smile I ever had!

Gave me a chemical burn on my neck. At first I thought it was a metal allergic reaction to the…read moremetal around the patient bib they put on. However the burn is more towards the front of my neck and I felt an itchy, burning sensation. My skin started to peel off! I've never had this happen to me in any other dental place in my life. I also consulted with a NP in dermatology, and they said it looked like a chemical burn. Whatever the dentist was doing, he must have unknowingly spilled a chemical on my neck which caused this to happen. It's been about 2 weeks now and it doesn't seem like the scar will go away, possibly a permanent scar. Would give a 0/10 if I could.