What wonderful and much appreciated customer service from Ello Flower!
My husband and I live over in the US but his family is still back in his hometown of York. It's hard enough to miss lots of holidays together, but I was excited to make my mother-in-law's day by sending her some birthday flowers. Plus, we're big fans of supporting small and local businesses!
Being international, differing currency and timezones can complicate things but Ello Flower was so accommodating. A big thank you to Janine for being so friendly, baring with me on payment, and even being in touch on a Monday - the day their shop is closed - to ensure that the bouquet was delivered on time!
The floral arrangement was so lovely. Large and colorful, giving off all the wonderful spring vibes. My mom-in-law (who is quite the flower connoisseur herself) absolutely loved them.
I look forward to our next trip over the pond, as I will most definitely visit this cute little shop in person. Thanks again! read more