My dad broke his hips. His surgeries went well and we were very happy. In April 2026, we went to…read morethe ER. He needed hernia surgery. We were discouraged from getting surgery. We went to Exeter. Had the surgery and dad is doing great. The hernia surgeon at PMC was worried dad would die on the table. I get it, surgery on a 95 year old is scary. I did tell them I was disappointed with Dr. Scott Phillips. Dad was in a world of pain. Exeter hospital did a great job.

Here is a firm, professional Google review based on what you've shared about your recent…read morehospitalization at Parkland Medical Center. It focuses on your firsthand experience, acknowledges the people who treated you kindly, and raises concerns about patient rights and safety. My Experience With Inpatient Psychiatric Care at Parkland Medical Center -- October 2026 I recently received inpatient psychiatric treatment at Parkland Medical Center in Derry, New Hampshire, after voluntarily seeking help during a mental health crisis. As a healthcare professional and CNA with years of experience caring for vulnerable individuals, I understand the importance of patient safety, communication, dignity, and compassionate care. I recognized that I needed professional help, particularly with reviewing and safely adjusting medications that had been making me feel unwell. I sought treatment because I wanted to stabilize my mental health in a safe, supportive environment. Unfortunately, several aspects of my hospitalization left me feeling discouraged, dismissed, and unsupported. My concerns included: * Communication with my children: My children contacted the hospital looking for me. I later learned they had been told I was sleeping when I was not. A handwritten message regarding their call was left on the opposite bed rather than being given directly to me. * Emergency contact information: I identified information in my records that I believed was inaccurate and requested that it be corrected. I was told no. * Medication management and communication: I raised concerns about my medications and aspects of my treatment. At times, I felt that my questions and concerns were not adequately addressed. * Patient advocacy: While experiencing my own mental health crisis, I found myself advocating for other patients who felt unheard. Some of those patients even referred to me as "Superwoman." Although their appreciation meant a great deal to me, I questioned why I felt responsible for advocating for others when I was hospitalized because I needed help myself. * Access to advocates: Before my discharge, I learned that lawyers and patient advocates had arrived at the facility. Despite the concerns I had raised, none met with me before I left. I want to acknowledge that I also encountered genuinely kind, compassionate staff members and wonderful patients. Their kindness made a difference during a difficult time, and I appreciate those who treated me with dignity and respect. My concerns are not intended to discredit every healthcare professional working at Parkland. Rather, I believe the issues I experienced deserve attention and appropriate review. We constantly encourage people experiencing mental health crises to seek professional help. We must also ensure that the care they receive makes them feel safe, respected, supported, and heard. Patients receiving psychiatric treatment should not feel that they must fight to have their basic concerns acknowledged. I have documented my concerns and am continuing my mental health treatment through outpatient services. I hope Parkland Medical Center takes patient feedback seriously and uses experiences like mine to evaluate communication practices, patient advocacy, and the overall treatment environment. Mental health patients deserve the same dignity, compassion, and accountability as every other patient. Seeking help should never become another experience someone has to heal from.

Higher physicians who are truly compassionate and dedicated to quality patient care. Surely, if…read moreoverdosing on heroin, I imagine staff would follow their code of ethic and save your life by giving you a dose of naloxone without question. But don't seek medical care at Parkland Medical Center should you need life-saving medication like insulin. They'll save a drug addict's life because it's the law. In my case, someone who simply couldn't get insulin refilled for a couple of weeks until PCP appointment as new patient, I was denied a prescription even if I had been seen by one of the ED doctors. I relocated to NH from NY this past December to start a career with the VA. I truly believe my experience was racially motivated and will not rest until justice is served. Trust this less than stellar review will be posted on every possible public media platform. Shame on Parkland Medical Center!

I would rather die then go to this hospital I would rather lay there wounded then go to this…read morehospital I would rather suffer then go here

Whole team we worked with is great, but this review is for Maggie- she rocked it last night. she…read moredeserves a raise. She was ON TOP of things and took great care of me. Dr Dan also great and Bailee in radiology sweet and fabulous.

Extremely frustrated with the billing department and medical coding practices here. I was hit with…read morea $3,500 bill because the hospital submitted the completely wrong procedure code to my insurance. The actual procedure I received is routinely covered at 100%, but because they failed to code it correctly as instructed, my insurance denied the full coverage. Instead of correcting their clerical error, they expect me to pay for their mistake out of pocket. Be incredibly careful checking your itemized statements here--their billing errors can cost you thousands of dollars due to administrative incompetence.

I was rushed in via ambulance as I had a serious GI issue that could have ruptured turning sepsis…read more I had met my surgeon a few days before after looking for one at other medical hospitals. 2 other ER hospital staff sent me home with no surgeons to consult with. As my pain worsened, 2 Drs. from the other hospitals reached out to the one surgeon, at CMS, who saved me from further pain & complications. Thank goodness he had squeezed me in for our consult. Luckily he was the attending Dr. in ER when I arrived. The staff in ER were spread thin. My vitals were taken and I got water and warm blankets about 90 minutes a part. After a few hours I saw my surgeon and he did the surgery the next morning. No time was chosen but, they got me in a 2 hour time slot, luckily. Usually that does not happen. I spent 5 days in the hospital. The staff of nurses were very busy. I was checked on for meals & meds. They were all helpful and caring. Custodial cleaning was delayed when it came to my bathroom. But they came in once a day. IMPORTANT TO KNOW... I had asked the floor nurse, to please take my emergency contact info. I was told someone would be in from resource. She didn't come till I was in the O.R. being prepped for sedation!! Telling me a family member is on file from 10 years ago, she refused to listen to my update & left! That certainly caused stress for me immediately & the family members who were waiting for news not getting any information. The hospital refused to give out info to my family who called. Not all family has kept in touch with each other, sadly. No calls were made to any one. I guess they would have called if I had died. HEADS UP, Write your info on the dry erase board in your hospital room! Sign your name next to it. Be sure they take your information correctly and currently! CMC is out of network for my insurance yet, prices for the Emergency room was much less than another local hospital that is on my plan! There is good and bad with any company you experience. Being medical it was more personal for me. I was fortunate to get the surgery & care needed. In closing It's hard to say all is good. I only had a fraction of exposure there. I know the AI system and owners of the hospital have changed the medical platform of how things are handled. Transitioning has consequences. It's a business. Anyone working in the medical field has a calling to save lives. Yet, it is a worthy skill to balance compassion with success.

I don't even know where to start. This is not the CMC we knew and loved any more. There are very…read morefew familiar faces now. What they did to the wonderful staff they had in 2024 was shocking. It ruined the great care. Its an airport for travellers. All the experienced folks went to Elliot, Nashua, or Mass. My bills are a plethora of outsourced items, some out of network (without asking) so I was hit with charges. I know one thing, if I have something serious I am going to Boston or Dartmouth now. That is clearly my 'No Confidence' vote.

Had a few Thorecentes done. All the way from Admitting to Terri the Radiology PA and Ultrasound…read moreladies were informative, pleasant, did a great job. Gave me drink. Blankets anything I needed to feel comfortable. Place was super clean. Carla great. All of them polite, smiling. Definitely would return.

Insane waiting times in the ER. They do the absolute bare minimum and then discharge patients…read moreextremely quickly, even as symptoms are on going. It's no wonder this hospital has a 1.8 rating.

I have found the PA's to be more attentive to serious medical situations than the doctors. The…read morepractice has grown so fast that the doctors don't have time to follow up with patients. Most times you are referred to a PA Even when a patient has a very serious condition that leads to hospitalization and death. Also, the staff And doctors don't have time to answer requests for refills on prescriptions. I finally called today because a request from my pharmacy has no follow up at DMC. I was told today they are 900 prescriptions behind.

I am extremely disappointed with the level of care and communication from this office. After…read moremultiple online prescription refill requests and several phone calls, I was repeatedly told that my refill was being handled and that everything was set. Despite those assurances, it took 11 days for my prescription to actually be refilled, creating unnecessary stress and inconvenience. The issues continued when I had a physical appointment scheduled, only for the office to cancel it the day of and reschedule me with a new provider. That provider then canceled the appointment the day before it was supposed to happen. The final incident was especially concerning. I brought my 8-year-old son to the walk-in clinic one evening, and despite there being no patients waiting, we were refused care because the office claimed I had transferred his care elsewhere. This was confusing and frustrating, especially since my entire family had been patients at this practice. Healthcare requires trust, communication, and reliability. Unfortunately, after these repeated experiences, we no longer feel confident continuing care here and will be transferring our entire family to another practice.

Communication, via text or email is great. Parking is free and easy, free wifi, check-in was quick…read moreand easy, pre-procedure nurse (Lauren) was friendly and informative, medical assistant (Heidi) was excellent, Nurse Anesthetist (Mary) was thorough and explained the process in an easy-to-understand way, OR/Procedure Room Nurse Hydee was kind, and professional, GI Tech (Jen), and Recovery Nurse (Emily) exceeded professionalism, and Doctor Laura Horton, who performed my procedure was wonderful in how she explained the procedure in detail and answered all of my questions pre and post op. The team at Surgical Center of New Hampshire perform at the highest levels of professionalism and skill!

Had a day surgery scheduled for a Friday. Two days before the procedure I get a call stating that I…read moreneed to come with 1200 in cash for what my insurance won't cover. Told the lady I don't have that much currently. She stated well if you can come up with 600 and pay off the other 600 in three months which doesn't sound that drastic unless you don't have the money. I have been suffering with stomach issues for 20 plus years and just can't do it anymore the pain comes and goes. I told her I can give 100 today and the rest in the next three months I told her I pay my bills and she said they don't go on someone's word. Bottom line this place is not there to help or work with you. So now I can't get the procedure that my Doctor wanted. I would find another place because this place is all about the money not helping people or working with them for a resolution.

Ya know I just had to get one more review in before the new year. And wouldn't ya know it? It's…read moreanother medical center. I'm thinking of enrolling my son's name into the Guinness Book of World Records for most accrued injuries and bizarre conditions within a year's time. But, I digress. What is it with medical centers being rated so harshly around here? We encountered the same kind of thing with the Dartmouth in Lebanon; the one with TWO Yelp pages, for some reason. Seems like a few people had some lousy experiences with the staff or something. On this day though, we encountered nothing but professionalism and cordiality. Oh, and also a bit of confusion. See, their internal layout takes some getting used to. First of all, most sections have their own lobbies, apparently. So, you don't necessarily have to check into the first desk you see as you walk in. It solely depends on what section of the building your appoint is in. So, for instance, we needed X-rays. We proceeded directly to Radiology, which has its own check-in desk. I dunno, maybe I haven't spent enough time in hospitals to really notice. But there's usually a proxy desk one checks into before proceeding to the actual appointment. Kind of like what happened in Orthopedics.. Okay. Get this. In order to properly check into Ortho, you don't go directly to their check-in counter. Noooo. Turns out, you actually have to visit the main check-in desk on the third floor. Yes...the very first set of windows you see. This is unlike our first appointment where we headed directly to the section in question. So anyways, you go to the first check-in window to get a set of labels with the patient's name. THEN....you go to Ortho, labels in hand. And TA-DAAAA! You're checked in. We saw the Doc and he seemed very knowledgeable. We liked that they take the path of least resistance in terms of treatment. No invasive procedures unless it's absolutely necessary. Also, X-rays were quick and easy. I was actually surprised! Not sure how long this facility has been open. But they seem newish. At any rate, I just appreciate having a Dartmouth so close to home. And I dunno about any of these other supposedly horrid experiences. But ours was...fine. I only wish the check-in procedures here weren't so arbitrarily vague. I'm giving Dartmouth-Hitchcock in Nashua 4 expedient X-rays out of 5.

I don't mind waiting forever if the WiFi worked. Southern NH has 1/10th of the waiting time and…read moregreat internet while you are waiting. Please atleast get the WiFi working properly.

My mom had hip surgery here and then stayed on at their rehab facility on the seventh floor…read moreafterwards. The quality of care was excellent! Wow! Everyone we encountered from doctors to nurses to PT and OT staff were super friendly and caring!! The food menu is truly amazing! I was blown away by how many choices there are for every meal, and mom said everything was quite delicious! The only drawbacks are that the facility itself seems to be showing its age, and parking was a bit of a pain. They do have complimentary valet parking on weekdays, though!

This ER needs to do better! The staff is crazy rude! My husband was brought in to C29, he said that…read moreit has a horrible odor! (Think raw sewage) he was told it's cleaning solution, nope! It smelled like this the night before too and never got any better! He was given a lunch tray and when he mentioned that there is no table, he was told they would find him one, after waiting for some time, he pushed the call button, mentioned that he would like a table, the nurse snapped at him. He never got the table. Needless to say, between no table and the smell, he didn't eat his lunch. Oh, the curtain is pulled and no one comes in to check on him! Poor quality of care.