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    Elk Mountain Towing

    5.0 (2 reviews)

    Services - Elk Mountain Towing

    Vehicle towing

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    3 years ago

    wonderfully nice service! The service manager was the best and helped us replace our flat and recommended a great place to get a new tire!

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    16 years ago

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    Reliable Truck Repair & Tire Service - It was crowded

    Reliable Truck Repair & Tire Service

    (28 reviews)

    We broke down outside Rawlins while on the way from Denver to Oregon. The team at Reliable stayed…read moreafter closing on a Friday to help diagnose the problem and with a cooperative effort and some parts research we were able to get the parts we needed from adjacent towns and by late Saturday afternoon they had us safely on our way again. They went above and beyond and they showed a lot of empathy for our situation. These are good folks, Thanks!

    I am writing to formally lodge a complaint regarding the fraudulent business practices and…read morepredatory behavior I experienced at Reliable Truck Repair and Tire Service. I believe this establishment specifically targets out-of-state travelers with deceptive diagnostic assessments and unprofessional conduct. On October 17, 2025, my 1985 Kenworth dump truck broke down on I-80. After being charged an exorbitant $750 for a 14-mile tow, the vehicle was taken to Reliable Truck Repair. The owner, Mr. William, initially offered free storage and a diagnostic, eventually claiming the truck required a transmission replacement and full service. Relying on this assessment, I paid a total of $12,208.04 across two invoices in December 2025, plus an additional $681 for new batteries. When my driver arrived to collect the truck on January 10, 2026, the vehicle immediately exhibited the same mechanical issues it was originally brought in for. Despite several failed repair attempts in freezing conditions, a staff mechanic admitted the transmission likely was never the problem. When I confronted Mr. William on January 11, he became irate and refused further service, stranding my driver and forcing me to incur $1,400 in emergency travel expenses. Following this, the office assistant, Tony Duran, failed to respond to any of my inquiries for over a week. I have since paid for a third-party transport to return the vehicle to California. A professional inspection has now confirmed that the transmission was not the source of the original issue, verifying that the repairs I paid for were unnecessary and ineffective. I've already filed formal complaints to the BBB, the attorney Generals office of WY and the FEDERAL TRADE COMMISSION that investigated scams and predators like such business. It will take time but I will wait patiently. I hope my reviews can help future victims think before acting and trusting these fools and also if you have been taken advantage of please stand up for your self and do not let them get away.

    Elk Mountain Towing - towing - Updated May 2026

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