I want to start this review as a warning to other parents considering this KinderCare location, especially if your child is on the autism spectrum. Last week, I toured the center and informed Angelina that my son has ASD. She suggested we do a trial day, which was scheduled for today. When we arrived, we waited about five minutes before someone named Gabby opened the door. She asked, "Is this the 4-year-old that's doing a trial?" but never asked for his name, whether he had any allergies, or if he was potty trained--basic information any center should ask upfront. I offered that information anyway, but it was never requested. Another red flag: before leaving, I was asked to jot down my name and number on a sticky note. I was confused because they should have already had that from our initial visit. Even more concerning--they never had me sign any kind of consent form, agreement, or emergency contact document before leaving my child in their care. That is not only unprofessional, it's unsafe. Less than 20 minutes after dropping him off, I received a call saying he was crying and trying to elope--something my son has never done before. They told me to come get him and said he wasn't a good fit. It felt like no one made a true effort to comfort or support him during what should've been an adjustment period. When I arrived, they took me to where my son was, in the very back in the corner. When I grabbed my son, and was walking out. I looked behind me and all the teachers stayed back. I had to go out my way to ask to speak with Angelina. I could tell I was being talked about, and the atmosphere felt extremely uncomfortable. When I expressed how I felt that my son wasn't even given a chance, Angelina shrugged and said it was a safety issue. I left feeling discriminated against and heartbroken. It's clear this facility either lacks the training to support autistic children or chooses not to. Either way, I strongly advise parents--especially those with special needs children--to look elsewhere. Your child deserves patience, preparation, and above all, respect. read more

My son attends this location,his teachers are the sweetest. And all the staff always make an effort to listen for any concerns I may have. My son wakes up in the morning and tells me he wants to go to school/daycare. He tells me how he enjoys his day and what he does thru out the day. I feel like he is in a safe facility and the staff are very caring when he has his difficult days. If you are looking for a daycare to have your children I highly recommend this location Susie and Alejandra are really good as far as enrollment process and explaining. My son has been here for 2 years bring your lil ones for summer they will have a great time ! read more

We have been going to Kindercare for years! Our first son was there for 10 years until he turned 12 and now our 1 year old is going here. I can tell you guys that everyone that works simply just loves children and wants the best for them. They even give updates throughout the day with daily photos! They also have so many cool events for the children that they pay for. We highly recommend Kindercare! read more

Our family absolutely loves Elk Grove Kindercare. Our oldest son is 4 years old and has been attending Elk Grove Kindercare since he was 10 months old. He started in their infant room and is currently in pre-k. Our youngest son (10 months old) just started in the infant room. The facility has always been clean, but since Covid began they have gone above and beyond to make sure our kids are safe. The cleaning and safety measures they have in place now are phenomenal! I would have to say my favorite part about Elk Grove Kindercare are the relationships our family has formed with the staff. It's extremely hard as a parent to have to leave your child for long periods of time. The staff at Elk Grove Kindercare have made leaving my boys a little less painful and I will always be grateful for them. read more

We toured the center and loved it. Everything is clean, staff seem super friendly. However, when it came to enrolling we have run into an issue. It has been 3 weeks since I informed both KinderCare and my child action subsidy coordinator that I chose this center to enroll my 9 month old and requested a start date of 4/15/24. My child action coordinator informed my current baby sitter that her last day would be 4/12/24 but I hadnt heard from KinderCare yet. With my requested start date approaching, I called on 4/8/24 and asked to speak with the director. I was told she wasnt available, so I left a message. They took my name, number, childs name, etc. and was promised a call back. Wednesday, 4/10/24, came around and I still have not received a phone call, so I called them again and was met with the same thing- director not available and i had to leave a message, they asked for my info AGAIN (wouldnt they already have my info from the first message i sent?!). On Thursday, I still had not received any call and at this point im worried... will i have care for my child starting Monday 4/15 or not?!?!?! This impacts my work schedule and potentially my current baby sitter so why cant my call/messages be returned and be given some answers at least?!?! I reached out to my child action coordinator and asked him the status of my certificate approval. He told me the certificate was approved and he had contacted KinderCare on 4/3/24 so what the heck is going on?!?!?! I called KinderCare for the third time and had to leave a message for the THIRD time because the director was "in a meeting". Meetings dont last forever so why couldn't I get a call back?! Is front desk staff not taking down my messages? Were my messages not even being taken down and/or relayed to the director? Are they reluctant to enroll my child because we are child action recipients? I understand if KinderCare needed more time to process my child action certificate and my requested start date could not be met... but at the very least COMMUNICATE THAT WITH ME, so I can figure out other child care arrangements. I really loved this daycare center but I am really frustrated with their lack of communication and now that I've left this wordy review, will my family and I be treated differently if we continue with enrollment? ... read more

This place is amazing!! I'm a first time mom and work in education. My criteria for my sons daycare is high. This was my number one pick and I'm so happy my son was able to get off the waitlist and into the infant program. The staff is so nice and attentive. Angie's family and community engagement is outstanding. Even though my son is only 9 months they still incorporate a curriculum that helps his mental and physical development. I absolutely recommend this place. read more

This facility ,like most kindercare facilities are poor at supervision of the kids, the kids run around like wild chickens most of the day, if your looking for a more structured daycare ,this is not the place.....my child was kicked out because the teachers are obviously underqualified to handle a 3yr that has temper tantrums....I recieved almost daily incident reports on my child biting or hitting someone else, but when he came home with scratches or abrasions, they had no idea what happened. ..the staffing ratio to kids being supervised is not good, I dont care what the licensing permit...safety first....geeesh read more

such an awful school to place your child at. they don't care for anyone who has Behavioral issues. they want kids to sit down and listen all day with no interruptions, because you know 2-5 year olds can do that. they gave out my personal information on what i was paying to someone that was not on my sons enrollment packet and got into the daycare that has a coded door some how. (he knew a teacher) the director never resolved any issues or concerns i had. the teachers always screaming at kids and they never had enough staff in the classes rooms 1 teacher for over 12 kids is illegal. do not send your kid here. read more

I loooove this daycare! We've lived in multiple different states over the years. We have an older daughter as well so we've frequented a few daycares. This place is my absolute favorite :) I wasn't sure about the price tag initially but we get a bit of a discount being military. They also had some of the best hours for our crazy schedules and long commutes. So glad we gave it a shot! It's obvious where the money goes. Staff has less turnover and the kids always have activities and fun crafts. Our youngest went there for 4 years and would still be attending if they did transportation to track schools. She has a great group of friends that we still keep in touch with and did ballet with an outside teacher that they brought in. As a parent, it was so comforting that she enjoyed being there enough that she always wanted to show us things around the class when we came to pick her up...after being there longer than a 10 hour day. A complete 180 from the previous place...where you're already having mom guilt for the long days. We enjoyed them so much that we were initially still going there on the off-track months of the school year. However, ultimately she made friends at the new place and didn't want to keep switching up the routine. It's been about 7 months since we've been there and she still talks about her teachers and friends on a weekly basis. She even wanted to invite one of the teachers to her birthday party - super cute! EG Florin Kindercare: Thanks for being so awesome! We definitely appreciate you and loved our time there. read more

All 3 of my children have attended this kindercare since they were little little. My first started at the age 2 . And my boys started both at 2mo old . This is the best center . You feel so loved and like family! I would never choose another place for my children to go! The team is amazing and so so appreciated!! Thank you for all you do ! read more

I really wanted to enroll here because the reviews were so good and the website looks amazing, but I was ghosted for weeks until I went male Karen mode. By the time they were finally able to set up a simple tour with me I did not feel comfortable taking my child here. They will always look at my child as the spawn of a male Karen. The district leader Melanie was nice, but I'm sure she hates me because I met her after I went male Karen on her team. What happened was I set up an appointment online by calling in. Apparently the center you call into is not in California and they do not confirm anything with the location. This is one of 1500 centers so that is their excuse for having poor communication that was used multiple times. My advice is to get rid of the call center all together and hire a receptionist or something because the current strategy isn't working- yes it will cost a lot more money but it will be a much better service for everyone. I set up a virtual meeting 3 days in advanced. Instead of sending me the meeting link right away like a normal company they didn't do anything. I got concerned they forgot about me and I asked for the link via email, but I was assured I would be sent a link "right before" the meeting started. Unsurprisingly they didn't send me a link and the meeting came and went. I replied to the same email which got a response already asking what happened hoping to reschedule because you know, it's not a big deal and mistakes happen. Nothing. I was ghosted until I called in like 5 times and each time I was assured a new appointment would be set. Why do I have to put in so much effort to enroll my child in preschool? I honestly felt discriminated against, not due to my race, but something else. Maybe because I am a male or maybe because I am I person of color. I dont think this was the case, but I can't explain them refusing to reschedule after 3 emails and 5 phone calls. Finally I went full on Karen and said I thought they were being racist and Melanie came outta nowhere and finally tried to help me. Too late, the damage was done. I found another school and did two tours in less than a week. This school is probably decent, but they need to work on improving communication and not point the finger blaming each other. Enrollment team blamed this location and this location blamed the enrollment team. Melanie was the only one to say both the enrollment team and this site were in the same team and that they needed to improve communication. 3 stars instead of 1 because I don't think this is a bad school they just need to make sure they treat people well who before they get pissy. Little mistakes happen, try to reschedule right away instead of ignoring parents. Take ownership of your company don't push blame on to others. Also Melanie alone turned this review from a 1 star to 3 star review. I guess if you are a person of color don't hesitate to bring up the race card if they ignore you. They seem to really respond to that. Just kidding, maybe half. Don't contact the enrollment team online if you can. Ask to speak with someone in Elk Grove. To be clear I did not feel racial discrimination. It does sadden me I was completely ignored until I used the trigger Karen words so whoever was ignoring me could escalate the matter. Maybe the person who ignored me can answer why they finally did something when I brought up the race card. read more

I highly recommend this Kindercare, if I could give it ten stars I would. My daughter has been attending since she was 12 months old and is now 4 years old. She loves going and has learned so much since starting at KinderCare. The Director, Angie, puts so much love and time into her center that it's really makes all the difference. The center is so clean, which to me is very important. I know that my child is not only safe and well taken care of when she goes to preschool, but she is loved by everyone. Anytime there has been an incident, it has been taken care of quickly and communication has been great. The updates throughout the day through the use of the mobile app have been amazing and give me major peace of mind. My daughter has fun with all the spirit weeks and special events that are planned by the staff. The center has done a fabulous job of implementing safe protocols due to covid that keep the safety of all the children and staff in mind. My daughter' teachers have been committed to her learning, growth and development since day one! Thank you KinderCare Elk Grove for all that you do for my child! read more

Kindercare has been amazing for me and my family! Going back to work after having my baby was so hard but this KinderCare made me feel at ease. My daughter was 6months when she started in the infant room. Teachers like Ms. Meghann who would send me pictures and let me know how she was doing were amazing. My daughter is now in the toddler room and I love that they do educational activities with them and sing songs. My daughter loves going to Kindercare and they now are like family! The director Angie is very helpful if I ever have any questions and their new app that allows me to see my daughters day as it is happening is fabulous! Highly recommend Kindercare! read more

Love Kindercare on Elk Grove Florin Rd in Elk Grove, CA. My son has been there for three years since he was 2.5 yo and now he's 5.5 yo and we plan on keeping him there until he outgrows their offerings. Luckily, they've added Kindergarten so he gets to go there a little longer. The director, Angie, is very professional and personable. The staff are all so sweet and approachable. My husband and I are so pleased with the staff and the care they provide. My son is happy there. He comes home clean, happy, and full of stories to tell. The facility is clean and they make every effort to keep up with the pandemic recommendations and restrictions. I feel secure sending my son there. Also, getting daily photos of my son via the Kindercare app really brings a smile to my face during my busy work day. read more

NOT ENROLLED HERE, yet! This review is based solely on phone interactions, email response time and meet and greet. I sent an email last week and received a call from Angie the very next day, she left a message and when I called she wasn't available but the person that answered the phone answered all of my questions and then some. Then today my mother in law went to take a tour of the facility and she was super impressed. She loved the classrooms, cleanliness and the staff. She immediately put my kids on their wait list, I then called back to make sure all the info she had left was correct and I spoke to Casey who went over the waitlist, how the classroom ratios would be and the age ranges for the children. Overall I'm really liking this place so far and praying my kids get a slot come September. read more

Our son started attending EG Kindercare at age 5. Then our daughter was born and she has been in there since she was 4 months. We appreciate the staff and friendly environment. Each and every Family is treated with respect but most importantly they care about our children. Throughout the day we get pictures and updates on what our children are learning at the center on the Kindercare App. Its feels as though we are part of the classroom activities and aren't missing out in the development and growth of our children. Angie, the Director, will always answer all your questions and concerns. This center is our number one choice! We appreciate them very much! read more

Wonderful school with great teachers! The staff is friendly and extremely attentive to the children. They are always doing extra learning activities and strive to keep their students engaged. I highly recommend this center! read more

I love Elk Grove kindercare. Both of my boys started in March 2020 since we were new to the area. The center director and her staff were very welcoming and accommodating as we settled into our new community. I am very happy with how they care for my kids and the learning opportunities they provide. read more

Elk Grove KinderCare has been heaven sent for my family and I. My son has attended since he was a young infant. As a mom it is so hard to drop your baby off to strangers. The entire staff made both my son and I feel like family. Ms. Angie, the director is constantly running through the center to ensure every detail is running smoothly. You can also count on her to ensure each week there is a spirit day to look forward to. Ms. Sami the assistant director is extremely welcoming every morning, my son literally loves her and she's not even his main teacher. Ms Meghan is the baby whisperer that every mom dreams about and the list goes on. It is now COVID and although I haven't once physically stepped foot into my sons class I know he's in good hands with his toddler teachers Ms. Luisa, Ms. Nataly and Ms. Brenda who all do an amazing job updating the app throughout the day with photos so I feel like I've been apart of my sons day. They all are great and he looks forward to going to school each day. You will not find better infant/toddler care in Elk Grove. You will meet amazing passionate teachers, even more passionate leaders and great parents too! Thank you to the entire EG Kindercare team for ensuring we feel like apart of the KC family! read more

My 16 month old daughter has been coming part time to kindercare for a little over a month and we could not be happier. Prior to needing a daycare she was watched only by family so we were distraught thinking of people we don't know watching her and her not getting the love and attention that she was /should get. After the first week we saw how much they staff loves the kids and how much they enjoy their jobs. We received pictures of our daughter throughout the week with her playing with other kids and doing activities. Our daughter loves coming here. The teachers are amazing and super friendly. We love the director Angie, she genuinely cares about all the kids. We looked at a couple different Kindercare's and this one stands way above the rest. read more

Love this place! My kids have been here almost 3 years. The staff is amazing and the director is quick to handle anything you throw at her. This place is truly amazing and I am so thankful for the ladies that are there everyday. I have been through every room with my girls from infants to school age and they all have one thing in common... LOVE. Summer is especially fun with all of the themes and field trips! Not to mention weekly water days and vendors that are hired to come and entertain the kiddos. There are always enrichment opportunities like: ballet, cooking, arts&crafts and sports. Oh, and the ever so coveted fun Friday treat! My only complaint is that Starbucks not located in the building... just the same parking lot We love our KinderCare read more

My daughter has been enrolled here for three years and my son for three months. We love the care and attention our kids receive at Kindercare and highly recommend this place. read more

My daughter started here a few months ago. A little backstory: It was her first time back in daycare since she sustained a brain injury from being shaken in a home daycare. She is almost 3 now. This place is more than amazing. She has learned and grown so much. She's been potty trained and socialized and even takes ballet there! This place is truly the answer to my prayers. Thank you KinderCare! read more

My daughter has been at this school since she was an infant. The staff is responsive, caring, and there's always fun activities going on for all ages. Every teacher seems to know our child and we feel the location is safe and secure. We are confident in the care our daughter is receiving and appreciate the communication and personal touch by the Director and admin staff in addition to the teachers. read more

I have been to this facility a few times now and seeing how the Director Angie and Asst. Director Casey work with the kids are phenomenal! Great staff all around! Keep up the good work! read more

We are a family of four and both parents work. We have lived all over the bay area and have used a couple other KinderCare centers (Rohnert Park and Fairfield). Our experience with the staff, teachers, director, admin, at this location has been wonderful! They are very safe and kid centric. Our first visit there they barely addressed me and instead, got down on my toddlers level to talk to her and make her feel comfortable. On my kids first official day, the direct texted me pictures of how well they were doing. That is above and beyond, perfect for my two angels. Thank you all!! read more

Everyone in this KinderCare Center is family. All of the Teachers legitimately care, love and respect our children. The scariest feeling I've ever endured was having to leave my 4 month old baby girl for the first time with strangers, but everyday the infant room teachers sent pictures that made me feel so reassured and happy throughout the day. I was able to focus on my work, knowing that my baby was being well taken care of. She is now is Jr. Preschool, and her teachers really go above and beyond to teach them the core educational needs. We see have not only seen her grow in the last almost 3 years, but we can truly say that we are extremely impressed and beyond satisfied with this center and it's teachers. read more

After trying another Kindercare at another location and being unsatisfied, I moved my 2 daughters to this Kindercare. Let me just say, it was one of the best decisions as a mother I could have made! My daughters only attend one day a week so finding a place they could get use to was amazing. The teachers actually care about the students, the facility is new and very clean. The manager keeps the parents up to date about actiivties and concerns. They are always having fun events for the kids such a open house with bounce castles, and firefighters or their annual Halloween bash that included pony rides and craft activities. My daughters especially love Miss Jennifer, she always takes the best care of my girls and keeps me informed of what they have been doing. My daughters are being well prepared for school and I can't say enough good things about this place. read more

Kindercare has been an amazing place for both my kids to learn and play! The center director (Angie/asst director Casey) is quick to take care of any issues and always keeps you updated. The teachers are awesome, both my kids love them! I feel comfortable with my kids under their care and really can appreciate all they do! read more

We love being a part of the Kindercare family! A great dedicated staff that is always looking out for the best interest of my three year old. But why hear it from me? Here's what my kiddo says "I like to play there, and play outside, and eat there. Teachers are super duper nice!" read more

My daughter Reyna goes to this kinder care and it's an amazing school in general the staff is so nice and if you have any questions there always willing to answer Anything. I would definitely recommend this school it's great. read more

I miss this facility so much :( what a wonderful and well ran child care school! They had a very friendly, patient, trustworthy and educated staff. When I started maternity leave I decided to take care of my other two kids at home to save some money but looking back I wish I would have paid the money and kept them in this school. Not every kinder care is the same! This is by far the best childcare facility I have ever visited and had the pleasure of being enrolled in Angie (Center Director) and KC (Assistant Director) they are always above and beyond in how they run there facility. Kudos to this school, keep it up!! read more

My son has been at Kindercare for about 2 years now and I couldn't be happier, he loves going to school and loves all his teachers! The staff is amazing, very compassionate and hands on with the kids. Its a relief knowing my child is in good hands while I'm at work. The classrooms are always clean and the kids are always learning something new. I appreciate everything the staff and directors do for my son! read more

My kids have been going to this kinder care since six months all of the teachers really take the time to get to know the kids and make them feel comfortable this is a great daycare. read more

My son stayed here from preschool through first grade. The staff is always kind and helpful. The hours worked best for my schedule. It may be pricey, but I was confident in knowing my son was well taken care of...the facility is a great environment for the children and food was provided. I loved how they dropped and picked up my son from school. Great daycare! read more

Did not like this place at all .. No one was at the reception on our first day some random person opened the door w out asking who I was . What's the point of having a code if anybody can enter your building ..took my son out of this horrible place after 2 months read more

My son has been attending this KinderCare since March 2015 at 5 months old. He has transitioned from infants, to toddlers and now in the two's class. All of his teachers have been awesome! They truly care about my son. I can contact them at anytime of the day and ask how he is doing and I'll get a response within a timely manner. They are great about telling me how his day went (good and bad) and funny personal things he may have done during the day. They also offer additional cooking, sports and art classes. My son attends sports and art and has an amazing time. This center also celebrates and makes a big deal of all holidays which I love. He talks about his teachers and friends at home which assures me he is having a great time. I definitely recommended this KinderCare. read more

We started my son here after switching to multiple day cares! My only wish is we would have started him first! All the staff is friendly, loving, and truly meet the needs of the kids. I would recommend this Kindercare and have nothing but positive feedback for all the staff. Not to mention the types of programs and the support. Just nothing but positive thoughts about this facility! Keep calm and teach on! read more