Five starts again for the beautiful Rachel at Plum Fancy Hair Studio!!…read more After getting my hair colored and trimmed last time (and hoping that would bring the life back to my hair) I realized that my hair was begging for a larger reboot. The ends were dry and super thirsty. I had been growing my hair out for a while and when you're growing out old hair color this can happen no matter how well you take care of your hair. No matter what product I used my ends were just so unhappy. I saw a post on IG that Rachel had an opening the next day (follow them on IG! It's the best way to see last minute openings!!) so I messaged and grabbed a spot. PURE PANIC SET IN YALL!! Lol. I had been growing my hair out for so long and now I was thinking of cutting off a good amount. It was like watching a scary movie where you're not sure you want to keep sitting there but at the same time you're super excited to be sitting there. Lol. I went through hours of the "should I cancel?" fear. After telling myself over and over it was a good thing I went for my appointment. Once again Rachel's smiling face (it was behind a mask but with some people you can just see the smile radiating) greeted me. I told her my plan and showed her a photo. She was instantly excited and said my idea was going to be gorgeous so I felt so confident pushing forward. After she was done there was so much dead hair on the floor I questioned whether or not it needed a eulogy before being swept away. I looked in the mirror and felt beautiful and so positive about what we just did and part of that was because Rachel was really excited about how it turned out. Ladies (and gentlemen) if you can find a stylist who makes you feel absolutely beautiful even when you aren't too sure about yourself....THAT is an amazing stylist. Rachel's positivity for life in general is infectious and her confidence in doing her job well is stellar. I've also sent my husband to see her after he had a not so great first haircut experience here. His hair turned out amazing as well and he was so happy with the result. Rachel is just an overall good egg so if you are looking for a new stylist or just want to support a local newbie then she is your girl! Thanks again Rachel for making me feel like I can take on the world even if it is with a little less hair! Lol.

Terrible communication. They said they didn't have time for me today after I clearly stated what I…read moreneeded and had an appointment. They wasted my time, PTO, and money (paid for 4hrs of parking) just to turn around and leave. This issue falls on the booking coordinator to properly understand and clarify a customer's needs before scheduling an appointment. During the booking process, I clearly stated that I wanted color services to help blend and conceal my gray hair, along with highlights and lowlights. I also explained that I had reference photos because I wasn't certain of the correct terminology. Having grown up around the salon industry, I understand that it is the booking coordinator's responsibility to ask clarifying questions rather than make assumptions about the services being requested. Instead of taking accountability for the miscommunication, the response I received was dismissive and unprofessional. The lack of customer service, accountability, and willingness to acknowledge the mistake has left me with little confidence in this business. As a result, I will not be returning or recommending this salon.

So professional and talented I could t be happier with the color and cut. I used a boxed dye and…read moreruined my hair Macecia really did an excellent color correction

I have been going to Bella Mi for over a decade! They are a wonder group of women and do a…read morefantastic job! Macecia the owner is wonderful and so kind! The prices are fair and they work hard to make sure their customers are happy!

I had a haircut for about $17. The lady did an excellent job, and was very attentive. She washed…read moremy hair afterwards and I will definitely be back. My girlfriend is Mexican and gets hair dyed there often. She turned me on to the place. The staff were very pleasant.

First time visit, had a great experience with McKenzie, hair color and cut . Will book againread more

Jessie!!! What? You are amazing. If the nice cold Sangria that I was greeted by, wasn't enough, I…read moreleft there with my hair was glorious! I walked in nearly dreadlocked up from a weekend of lake hair and I got "Sparkled" with Jessie's magic hands. Great conversation. Lots of laughs. Good wine and an amazing hair cut.

I was new in town and found Jessie and her salon. It is adorable and she is a great stylist. I am…read moresuper happy with the cut and will definitely be back.

This was my first scalp massage and it was amazing. Lea made the whole experience one to remember…read more Will definitely be scheduling again.

Lea is a great stylist and I recommend all my friends to her if they ever ask about a new stylist I…read morehave went through many different colors and she has made me love all of them below are the colors and a cut that she has done. The vibe in the salon/spa is always calm and relaxing I will always recommend her. She also added a bunch of scalp treatments that I can't wait to try.

The salon is very clean & the staff is very nice. Love my…read morehaircut! Definitely be back. Great Job!

I was recently in Cleveland and needed my eyelashes done. Stacey was kind enough to take me just…read morebefore Christmas! I highly recommend her. She's a real pro. Cute little lash room. Very very hygienic. My lashes look amazing!! She took the time to take off my old lashes, clean up my natural lashes and apply the most perfect lash extensions I've ever had done! Lash extensions aren't just for special occasions. I am on medications that made my lashes get brittle and fall out so extensions make me feel more normal. Plus, no need for mascara!! Thanks Stacey! I hope I see you again.