Worst hotel service ever. Prepaid reserved an executive room with access to lounge and free breakfast. Room service was horrible, they didn't replaced bed sheets, or provide soaps and lotions as expected in any normal hotel. Lounge is closed due to covid, yet I was charged extra for the access. After complaining all these problems to customers service in the hotel, I was offered a free breakfast that I am already charged for. Btw, mini bar? Yes, fridge is locked closed, so I wont take small bottle of wine, if I don't pay 100 TL deposit in the equivalent of $7 US.
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