I called to get an appointment to see my orthopedic doctor after a skiing accident (he had told me…read morethat I could go to the clinic if I needed to be seen on short notice). I was told that I needed a referral and I told the receptionist that I was already a patient there and had Medicare. So, I called my pcp and asked to get a referral. Since no Dr office ever calls back, I called Bone and Joint back and was told by the nurse that I could have an appointment in a week. Nevermind! I went to Vital Care and got help with my skiing injury!!

Y'all this place has such an amazing staff. They are always friendly and efficient. My kid broke…read morea bone, it healed and they promptly broke another bone. We had several months worth of regular visits. I'd recommend this place to anyone.

Great staff, very caring. I love the dry needling, helps with pain. I am so glad to have found them.read more

Just had my annual Medicare Appt. With Nurse Julie Sherman. She is so kind and professional and…read morehas been with this practice many years. She is such a blessing to so many!

I had my Annual Medicare Wellness visit this morning. Dr. Duke dropped in and visited with us for…read morea few minutes. I never feel like just a number with them. It seems obvious that they genuinely care about their patients. This is a practice that I highly recommend.

ASMO can take care of just about any physical injury you come up with. I think there are 4…read moredifferent doctors and they have their own physical rehabilitation center in the building. Dr. Duprang repaired my rotator cuff years ago, and now I'm back for my knee. They stay really busy, but they get me in as quick as they can. The whole staff is friendly and knowledgeable. If my knee turns out good, I'll make it 5 stars! Fingers crossed!

Dr. Lacey Clawson…read more About five years ago I dropped a frozen ham on top of my left foot. I finally was tired of the pain and visited Dr. Clawson. She believed it would be a cleaning of the big toe joint (cheilectomy) but also said that if it was bad - it would be a fusion (Hallux Arthrodesis or MTP) So we scheduled the procedure and I had it January 31st, 2025. It ended up needing a fusion - there were bone fragments and no cartilage at all. Five weeks post op - I am still in the boot (typically need a boot until six weeks) but I am THRILLED with the results. After years, I am in no pain and look forward to long walks and really appreciate the care Dr. Clawson has provided.

If I could leave no stars I would. Please take time to read especially if you're considering taking…read moresmall children here. I recently visited My ER with my 3-year-old son while out of town visiting family after he sustained a fracture to his arm while playing. Unfortunately, this was the worst healthcare experience I've ever encountered. To provide context, I've been in healthcare for 11 years, with 8 years as a NICU and pediatric nurse, and I now hold a Family Nurse Practitioner (FNP) degree. I understand the challenges of healthcare, especially in pediatrics, but the care we received fell far below acceptable standards. The visit started on a positive note. The medical assistant was kind, compassionate, and understanding, clearly experienced with children as he shared that he had three boys of his own. The x-ray technician was also kind and professional. However, the FNP who attended to my son did not perform an adequate assessment. She asked me to move my son's arm for her rather than conducting the exam herself. As a fellow FNP, I found this surprising--assessments are fundamental to providing care. The most traumatic part of the visit came when a nurse from the ER side arrived to apply a splint. She entered the room without introducing herself or explaining the procedure to me or my son. Instead of taking a moment to calm my scared and hurting child, she abruptly grabbed his arm. Naturally, my 3-year-old started screaming and resisting. As a former pediatric nurse, I know how important it is to communicate with children, explain what's happening, and even let them explore the materials to ease their fears. When my son resisted, she started yelling at him to stop moving and hold still. I intervened, reminding her that he was only 3 years old, hurt, and frightened. She then turned her yelling toward me, rudely telling me that he was "old enough to listen" multiple times. It was a deeply upsetting and traumatic situation for my son and me, and it escalated unnecessarily due to her behavior. To make matters worse, as we left the clinic, visibly shaken, the front desk staff showed no empathy or apology. Instead, when I confronted them about rolling their eyes and shaking their heads, they rudely responded, "How do you know what I'm shaking my head about?" This lack of professionalism and basic courtesy was appalling. It's clear this facility needs significant pediatric training if they intend to care for children. Medical staff must learn to communicate with both parents and children in a compassionate and professional manner. As of 12/3/2024, I strongly advise against bringing pediatric patients to My ER. If you are burned out in healthcare--whether as a nurse, receptionist, or office manager--it's time to find another path. Families seeking care deserve much better than what we experienced.

Update 5/16: Julie, the manger here, reached out to better explain their insurance process, which…read moreis confusing. She has resubmitted the claims as well as assuring us the staff would be better trained to explain the insurance process when a patient first comes in. Hopefully that will avoid future problems for others. I appreciate her kindness and help. This facility has separate insurance acceptance 495590 for urgent care or emergency care which I've never heard of. When I asked about this they assured me it's an old policy and they accept all insurance. They told my daughter the same thing. Her insurance just denied the claim for being out of network and the bill is 5k for a steroid shot and some prescriptions. She actually went in asking for urgent care, they decided to move her to ER "just in case" (?). The woman in billing will not call, and all you can do is leave a voicemail.

5 stars is how he was recommended to me. When he is through with my shoulder we"ll know for sure!read more

I was sent to see Dr. DePrang by my Primary Physician. I fell around 3 months ago and still having…read moreproblems with my left hand and fingers. I really liked the atmosphere of the office at Abilene Bone & Spine. The staff, and nurses are friendly, helpful and efficient. I was seen in a timely manner by Dr. DePrang. He seemed genuinely concerned, and recommended another style of hand/finger brace. I will be returning in a few weeks for a follow-up. So far I highly recommend him, and this office on Antilley Rd. (Not affiliated with Abilene Bone & Joint.)

The staff in the CT scanner were excellent!! Very helpful and competent. The scan took less time…read morethan the prep. The contrast wasn't bad and the whole scan was quick and easy.

Had a 9:15 appt today for an MRI on my left hip. Front desk staff was pleasant enough. My…read moreclinician was professional, yet curt, far from pleasant or courteous. She asked several questions about my history (none of her concern) barked several orders in my direction & lack of a better word, was a bitch. Bed-side manner sucked .. tried not to take it personally, but the attack was personal.. I'm an old cantankerous veteran, she presented as a young liberal karen... end of review.. suggest you don't have her attend to male vets

The nurse named Hope was so rude and made fun of me when i asked them that i wanted something done…read moreand was crying she made fun of the way i was crying and was overall really rude to me.

Dr. Hamlett is one of the best physicians I have ever seen and been taken care of. She goes beyond…read morethe physical issues and expresses true compassion and empathy. I am grateful for her taking care of me. Thank you. Outstanding front desk October 24, 2025