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    Elite Ky Services

    5.0 (2 reviews)
    Open Open 24 hours

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    9 months ago

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    Bone Dry Roofing

    Bone Dry Roofing

    3.1
    (23 reviews)

    I paid them $55,000 to reroof part of our house. Ten minutes into the job they said I would have to…read morepay them another $10,000. The first big rain after they completed the job left us we 3 big leaks. They came out and said it would be another $10,000.even though they guaranteed the entire roof.now I've got the expense of an attorney.

    If you are looking for a company to get the job done in a timely manner and take accountability for…read moretheir lack of communication, look elsewhere. The gutter and gutter board on the back of my home came loose and was hanging down. Called Bone Dry to get a quote. Cameron (who was awesome) came out on April 8th to assess the issue and give me a quote. I signed a contract that day. Weeks and weeks pass by and I don't hear anything from Bone Dry regarding a date where they plan to come out and get the job done. I get text messages on April 30th, May 14th, and May 28th saying they eager to begin working on my roof. June 15th rolls around and nothing has been done or communicated. The issue had become much worse , where my gutter and gutter board were now detached from my home and laying across my patio. I call their office and speak to someone who says she will have someone reach out to me by EOD. I hear nothing. I call back the following day and notify them that no one reached out to me as they said they would. The person I spoke to told me she was going to contact the main boss (who was on family vacation) to see if someone could reach out to me. I finally hear from someone and they scheduled a crew to come out on June 17th to get the work done. The crew did in fact show the morning of June 17th and got the job done. As soon as the job was complete, I began getting mass amounts of text messages and phone calls to make sure I pay the invoice. If only I received the same effort to get my roof fixed as I did to receive my payment... Not once I have received an apology, communication where they went wrong, nothing (expect constant hounding for payment).

    Elite Ky Services - roofing - Updated August 2026

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