Incredible experience from the Mindy Aguirre agency!! Everyone is so knowledgeable and willing to…read morehelp me with all my questions regarding my policies :)

Unbelievably awful experience with Ina Mata and team here trying to set up auto insurance after…read morebeing a State Farm customer for over 10 years. It started with her charging my credit card without my consent and when I brought this up, she did not see a problem with this. This was followed by finding out my birthdate and SSN were incorrectly entered, resulting in hours on the phone with State Farm headquarters to correct the issue and change agents. Do yourself a favor and avoid this office. There are plenty of other options.

Jessie Mendoza was extremely prompt and efficient in assisting me with my auto insurance policy…read more It is good to know she is there to answer my questions and solve my problems. Excellent customer service!

When I moved into my neighborhood years ago, I went the easy way with picking my insurance agent,…read moreusing the same State Farm agent that the community was using for its master policy. In retrospect, that was a really bad decision as the agent pretty much took all of our business for granted, between being pretty much unresponsive when it came to customer service, never doing policy reviews, and ever-increasing premiums despite never having filed a claim. The last straw was when I reached out to my agent to help solve a problem about some of my policies not displaying online several times, finally receiving a response telling me to get in touch with State Farm's IT department directly. Excuse me? What's an agent for if they don't work on behalf of their customers? It was obviously time to leave State Farm and shop around for a new agent. Several of my friends have used Erie for years and spoke very highly of them, so I hopped onto the Erie web site and found Foresight Insurance quite literally a few blocks away from my house - and this was indeed my lucky day, landing in the hands of Michael Cruz and his team. I made an appointment to meet Michael in person, and he spent well over an hour with me reviewing my old policies, asking me a lot of insightful questions about my home, car, and umbrella liability policies, then going through some options with me. By the end of our meeting, I not only had better coverage that were well-tailored to my individual needs, but my premiums actually went down significantly. The excellent customer service experience didn't end there - not only did the folks at Foresight arrange for canceling my old policies so I wouldn't have to deal with State Farm directly, Michael followed up with me about a week later to bring me up to date on the transfers and to make sure everything was to my satisfaction. When I traded in my old car for my new wheels a few months later, getting the new insurance in place couldn't have been smoother, with Michael's team also making sure that I knew what to do when - including not cancelling my old auto policy before turning in my tags! All of my questions have always been answered very quickly, often within an hour of me sending an e-mail. You can't ask for better responsiveness than that! I'm just coming up on my first year with Foresight, and once again, Michael has shown how focused his firm is on customer service, doing a policy review with me and making some minor changes to my policies to bring things up to date. You really couldn't ask for better people to work with - they're very good at what they do, they put their customers first, and they're incredibly nice people as well. So, the next time your renewal paperwork arrives in the mail, give Michael and his team a call and get an 'insurance check-up'. You'll be very, very glad you did!

Best Agent ever. They are just willing to help you out and not take your money! I highly recommend…read moreto anyone who's willing to pay lower on their auto insurance bills!

It was so great working with Ken! He was so helpful and attentive. He was very patient going…read morethrough different options with me. He is very easy to work with! Definitely would recommend him!!

Love these people!!!! I am a licensed insurance…read morerepresentative myself (with a completely different company ) so when I say these people show top notch service I mean it!! Not only are the rates low but they genuinely care about what's best for you and your needs. Any time i need them they are there!! I specifically want to shout out Lily and Theo! Call them for a quote you will not regret it!

Jamie does a phenomenal job at accessing her clients' insurance needs and at assuring that her…read moreclients get the best possible coverage at the best possible rate. I reached out to Jamie a few months after we had moved our business to access our plan and to see whether we could obtain a more favorable rate on my husband's commercial auto insurance. Jamie hit a home-run on both! Had it not been for Jamie's keen eye, I never would have known that our business was, in fact, not actually insured at all. We had informed our previous insurer that we were moving our business and all they did was change the mailing address; they were insuring an EMPTY SPACE. Obviously, the other agency was careless. Not only did Jamie make sure that we were properly insured, she also saved us a tremendous amount of money. Kudos to a job well done! I highly recommend Brock Insurance for all of your casualty needs.

I was a long time client. They lied about coverage and ignored me when I needed them most. AVOID AT…read moreALL COST!!!!

Have done business with Howard Feldman for over 30 years, back when he was in Bowie. I've always…read moretrusted his expertise handing all my insurance needs. He's reliable, honest and always keeps an eye out for lowering my premium.

What kind of company takes all your personal info and you never hear back from them again?…read more I was told I would be contacted by Harders & Bradford Insurance Agency same day or next day. STILL WAITING over a week! Apparently giving people money to do a their chosen career job isnt enough anymore. I'm not sure what is then but I'm not chasing you around to do your job especially when I'm paying you.

From the owner: At T. Bradford Insurance Advisors, LLC our motto is "Insurance is our Business. SERVICE is our…read morepassion." When you work with our independent insurance agency, you're getting the power of choice. Just part of what makes us different is that we do the shopping for you. By representing a variety of insurance companies, we're able to find you the right blend of coverage, price, and service. We simplify the complexities of insurance so that you can make the right choice for your needs. We work with you to explain the insurance process and to provide education about what you're buying. You're never on your own with us by your side - we are there for you when you need us.

First, remember: people who are happy about a service have better things to do than write a review…read moreonline! Because their problem was solved and they moved on, right? Remember that most people here complaining need a place to share their stories. I understand some users might have different problems and needs than me (hence so many negative reviews), but my experience with them has been nothing but a dream! I wish I could remember the name of the customer service staff who talked to me because they definitely need praise! I was involved in a car accident where an uninsured driver was at fault, and they were able to answer all my questions. The two ladies who talked to me on the phone were so clear and patient. I'm a total dummy about insurance and legalities and its jargons, but they made my life so much easier! In a few hours, I had an appointment with an excellent damage evaluator (which was also a great body shop), and I was put in touch with a rental company. Everything has been a smooth ride. I'm so sorry this wasn't the same experience for everyone. But I beg you to consider Geico as an insurer, they were SO great to me!!

Geico was the worst agents. Mid January a driver without insurance tried to crash into my geico…read moreinsured car. The other was State Farm. I called State Farm for liability approval and they said GEICO customers arent well represented. One of the agents thought I should leave geico. The geico agents were not supportI've and were rude on the phone. Melissa Cipriano implied that Geico has lackluster customer service then State Farm. I cannot afford State Farm but I'm glad that State Farm agent Melissa knew it was not my fault.

I've been with State Farm awhile now. The staff is very friendly and helpful. I'm satisfied with my…read morepolicy and monthly premium. I'm not searching around anymore anywhere else I'm staying with them.

This team, especially Melanie Wells, has been great to work with. They've helped me issue my…read morepolicies out very quickly and have helped me solve issues that required quick attention. Melanie is my main contact and always replies quickly and provides me great service. As a financial advisor I am always very conscious of service and responsiveness and they have exceeded my expectations!

Dan has been my insurance agent for about 4 years now and I have nothing but positive things to say…read moreabout him. He's always been very straight with me about insurance helping me to figure out what I need and don't need. He also helped me save money by bundling some of my plans and event sent me to a different insurance company when he knew the motorcycle I wanted to insure would be really expensive through him. He was happy to give me a quote on said motorcycle insurance but also told me to check companies A, B, and C, because he believed I would find much better rates through those places. Someone who is willing to send business elsewhere so that his clients can get the best rates possible deserves 5 stars in my book.

Dan Howley insurance has assisted me with my home, car, and office insurance needs for over…read morefifteen years. Dan and his team are responsive, fair, and honest. I highly recommend them for prompt service and assisting us in finding the best rates possible -- whether or not it ultimately means they will get an additional policy through their firm.

un gran equipo de ventas, te tratan como familia, buscan ayudarte en todo lo que pueden…read more.. A great sales team, they treat you like a family, they are looking to help you in everything they can...

Re: Victor and Kelvin. Excellent customer service! I would like to take a few minutes out of my…read moreday to share my experience regarding how well managed the office is, how professional and considerate they are. It's not always easy to find a comfortable insurance agency however; Kevin Ha's office is not only in an easy location, the office is nicely organized and very professional. I've seen some places run out of a creepy basement. This is a truly professional and comfortable, well kept office that stands out from the rest. I'm glad I visited and I'm happy to take a minute out of my day to help others save time if they are looking for a professional agency with courteous staff and reasonable quotes. Thank you again Kelvin and Victor.