Totally disgusted. Once again, I am being billed in spite of the fact that my insurance says I owe…read morenothing. Last time, they pursued payment over the course of a year. I felt like I was being harassed. I was on a first name basis with all the advocates at my insurance company. Yes, I did also repeatedly attempt to resolve the issue with the doctors' billing department. (Good luck with that.) They usually did not answer the phone or respond to messages. When they did, they were adamant that they were entitled to payment. They would not contact my insurance. (That would require exertion, interest, and professionalism! It's easy to just send bills.) Since it was being escalated, my insurance certainly did contact them. The billing department seemed to have the philosophy that they would wear me down into paying. To the person saying the doctors are busy: we are all busy. Also, they are not too busy to protect their interests. Maybe you should read all the "fine print".

Dr short is amazing! An absolutely brilliant and truly compassionate doctor. Wouldn't trust anyone…read moreelse

I called NWI Health & Wellness, yesterday and they were able to fit me in within a few hours! I was…read morerecommended by my best friend to go see Jessica at her new place. Upon arriving, Miranda at the front desk was super friendly and helpful. During my visit with Jessica she is super thorough and addressed all my concerns. I didn't feel rush which is unusual because at other places you only visit with the Doctor/Nurse Practitioner for maybe 2 minutes and then they are rushing out the door; definitely not Jessica. She took the time to talk to me about everything and I felt like she actually listened to me and wanted to help. She worked with me with my prescriptions; one was pricey so we switched to another prescription to help with the cost. She actually dropped off coupons for the new prescription the next day for me to my house (with my approval)!!! I was very appreciative that I didn't have to make the 25 minute trip back up to her place for the coupons! I look forward to having her as my new primary Nurse Practitioner, HIGHLY RECOMMEND!!!!!

I was traveling from out of state and experienced a severe cold/sinusitis. The Minute Clinic was a…read moregodsend on a Sunday morning. Very fast and efficient (you can reserve a spot online), a wonderful nurse practitioner who was personable and professional. My problem was addressed and I was out the door in about 15 minutes and $100 (which insurance will cover). Much more reasonable than the local hospital-affiliated urgent care facilities and much more efficient.

From the owner: MinuteClinic® in CHESTERTON is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Caring, fast, and friendly everything I go in. She and the staff are truly concerned about you and…read moreyour health.

Have been working with James Vandermark, FNP-C for over a year. He is very knowledgeable and very…read moreeasy with whom to communicate. Thank you very much.

From the owner: Greetings! I am James M. Vandermark, a dedicated healthcare professional driven by a passion for…read morepatient well-being and comprehensive care. My journey in the medical field has been enriched by diverse experiences that have shaped me into a well-rounded and empathetic Family Nurse Practitioner.

Lakeshore Bone & Joint prioritizes profit over patient care. The prior authorization staff failed…read moreto submit a second authorization request for an MRI (insurance denied the first one because I had not done physical therapy, and the doctor submitted a new authorization request afterwards), called the day before the procedure, told me insurance denied it, and said I would need to either self-pay or reschedule. I called my insurance, and they told me the second authorization request was never submitted. Bet! The doctor's assistant went to bat for me, and once the paperwork was submitted it was approved. Meanwhile, the prior authorization manager LIED and said she personally asked the doctor to do a peer review with insurance and hit it approved for me. The doctor and the insurance company both said that didn't happen, and peer reviews only occur if they are appealing a denial, Their intake paperwork states that patients are responsible for obtaining all prior authorizations, never mind that we lack the resources to submit paperwork to do so, the chief operating officer dismissively told me it doesn't really mean that, but apparently it does. Patient beware!

Probably wouldn't be bad if you could ever get someone to call back. They ordered an MRI for my…read moreson's knee and told me they would call within 24hrs to schedule didn't get a call for 4 days then the day before the appointment find out they sent the wrong name and information to the insurance. And obviously missed the appointment because I've tried calling and leaving messages for 3 days and they won't answer or call back to get it fixed

Dr. O'Donoghue has been my dermatologist for more than 5 years and he has provided the best skin…read morecare I have ever had. He listens carefully and always provides a great solution. His office is efficient and friendly. I'm grateful I'm under his care.

Have been contemplating on whether to leave a review because I so rarely do but I feel it's…read morenecessary. I've been to Dr. O before and feel he's a very good doctor, so this isn't pertaining to him specifically. When you first get there and fill out papers, you have to give a cc # for them to keep on file, which I don't agree with, but I understand and signed because my whole family has always gone to Dr. O. That being said, you would and should have a statement in paper and email form from every office showing exactly what's been done and when. I accepted an appointment with a different doctor in the office to be seen sooner and felt they were just ok. I didn't particularly feel heard (we obviously know our bodies better than anyone else,) had a biopsy taken, but was still giving them the benefit of the doubt until the next appt. I was to come back to get the stitches removed/follow-up. They weren't sure if they agreed with the diagnosis given but it's not something you can just get a test for and it comes back with a pos/neg, so I knew that much. I had something else I wanted to address as it was something that I'd never dealt with before and they just barely wrote it off as not a big deal and not in agreement with anything I had mentioned, so I definitely felt more frustrated but they were going on vacation and I was going to be called and given the results and could go from there. I got one call from a nurse I guess and she couldn't explain much of anything. I called back asking for more details, nothing. I messaged the office, nothing. I was charged a few very large amounts and have no idea what they even mean. I messaged them about the charges and how random amounts could be taken at any given time, which does not seem right, no response. No statement came in any form ever and I still have absolutely no idea what came out of that appointment. I've never been to an office where they take money out of your account without warning and no response.