The level of care and service I received at this salon surpasses every single place I've ever been…read moreto in my 35 years of living. I am visiting Istanbul for 2 wks and picked this place because of the great online reviews. I called and made an appt but there seemed to be a miscommunication due to language barriers so I just walked in. They greeted me warmly and seated me immediately. I initially went in just for a color. Multiple people worked on my hair at the same time. I ended up getting a cut and blow dry as well. Everyone there is super friendly and I got endless cups of complimentary tea and coffee. My final result did not exactly match the reference photo I provided but the level of artistry that went into it is so ridiculous it doesn't even matter. Before my visit my hair was over processed and about 4 different colors from black to blonde ombré. They bleached it multiple times (I have black hair) and then hand painted the colors on. The cost is NOT expensive. With the high level of service and complimentary drinks for the hours I was there- including a tip - it is still cheaper than the highest priced salon I've ever been to in Washington DC. HIGHLY recommended.

Discovered them on yelp while being in Istanbul and went back 4 times. Great ambiance and people…read moreand they do a great job. Will definitely go back when I m in Istanbul again.

I've meant for months now to write a review for Hakan Özkan. When I called to make the appointment…read moreeven, I heard a smile in his voice. I chose the salon because of the Yelp reviews. He asked me why I had chosen it, and seemed shocked at my answer. He didn't understand how I could trust something as important as a hair-cut to Yelp reviews. But the reviews proved accurate. He was both incredibly precise in how he managed my haircut, and so much fun to talk to with his great sense of humor and patience for my awkward Turkish. The one thing I'm genuinely sorry and sad about it, is that his haircut grew out so well that I never had a chance to go back to him during the four months that remained for me in Turkey. If I get a chance to go back to Istanbul, I'll schedule an appointment! Highly recommend.

Accompanied wifey for a blow dry appointment to the Sabit Akkaya Beauty Salon, this…read morebranch located inside Swissôtel The Bosphorus. Wife has long, thick hair, which is "difficult" according to her own assessment. A total professional gentleman named Cüneyt proceeded to perform some magic with two brushes, one assistant, and in 20 minutes, wifey's mane was transformed from a rat's nest to beauty queen hair. I watched the entire transformation and begged for a photo, but ofc wifey said no. But she was extraordinarily happy and looked amazing for an incredibly reasonable price (but please tip in Turkey, very important). Very convenient inside the hotel, from morning until night, these professionals avail themselves to guests and outside patrons. Highly recommended!

Staff does not respect appointments. Had to wait 45m after arriving ON TIME for my appointment…read more Unacceptable.

My appointment for a haircut and pedicure was scheduled for 10:00am and the door was locked when I…read morearrived. A hairdresser didn't show up until 10:45am. My pedicure and haircut both turned out very well, however when I went to pay at the end my total was nearly double the prices I saw online. They added charges for my hair being washed, dried, and "styled", as well as extra charges for a "medical" nail service and extra charge for adding color (which should be part of a regular pedicure.) None of the charges were disclosed to me during the process. You would think that after being 45 minutes late and me not complaining at all, they would offer a discount or something for the trouble but instead I paid even more. Salon itself is nice, my nail tech was lovely and the hairdresser did a really good job on my cut. I am just disappointed with the customer service, tardiness, and up charges.

Very quick and efficient, gets the job done for a good price. I would recommend Rose!read more

1. Arrived & manager seemed capable & confident! Sent by Park Hyatt concierge. Highlights & a…read moretrip cost more than a months rent in Turkey!! A pedicure is $59 US!!! Another RIP OFF!! 2. He was combing the color (w 20 volume ) through my hair which of course caused breakage!! DO NOT COLOR HAIR HERE!!!!

Amazing service! So kind and patient! Really great at listening to the clients needs and such a…read morewonderful experience!! Totally recommend!

I absolutely loved it the people were so nice there. I got a full body wax and they did an amazing…read morejob. Definitely going again!!

I didn't have a Hammam scheduled but it was available and really close to the hotel, it's cultural,…read moreit was a long day of...you know what? I don't need an excuse to have a spa day on a nice vacation. It wasn't on my 'to-do' list so I didn't do a lot of research. I was expecting a more communal style affair-my only point of reference was a Korean style sauna since I got walked into a communal area where people were just chilling out. After being walked upstairs and into a changing room. The next room was a large steam room, but not oppressively humid, probably because it was surprisingly high ceilinged and laid down on a marble bench, another surprise, it was way more comfortable than it sounds. I lost all sense of time. The hammam was like a cross between a scrub, a wash and a massage. I never saw why Turkish towels were 'a thing,' but after this I was surprised at how absorbent and supple it was. After getting all the travel stress out of my system THAT was when I was given a robe and then taken up front to that cavernous common area with a nice cup of hibiscus tea.

I highly recommend this hamam. I was able to book a reservation using WhatsApp while in Istanbul…read moreand communicating directly with the hamam. This is a nice touch since I'm using my US cell phone. The hamam itself is immaculate. I booked a session for me and my 2 daughters. We were given 2 changing rooms. Each room has a dyson hair dryer and q-tips etc. to use after your Turkish bath. Each room locks automatically and you are given a bracelet which unlocks the door. Very convenient and secure. The hamam experience is comparable to other experiences I've had - very good! I do like that for the bubble/massage portion, you are laying down on the marble. I've been to another hamam where they do this part while you're sitting. Here, my girl did a great job to get the knots out of my back. The experience is so relaxing and calming. You can take your time and chill in the relaxation room after your Turkish bath. With this hamam being co-ed/couples, you can bring your own 2 piece bikini which is convenient and comfortable. I've been to non-coed hamams where you eventually end up taking your bikini top off, but not here. It's really no biggie but just wanted to mention the differences. This is a great hamam for first timers or seasoned hamam goers. This is a great part of the Ottoman/Turkish culture to experience.