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    Elia Business Services

    5.0 (1 review)
    Open 8:00 am - 6:00 pm

    Services - Elia Business Services

    Payroll services

    Accountants

    Audit and conflict resolution support

    Elia Business Services Photos

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    11 years ago

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    NGG Tax Group

    NGG Tax Group

    4.3
    (12 reviews)

    It's my first time working with Nicole and I WOULD NOT recommend working with her regarding…read morecryptocurrency related taxes. She only thinks about herself's business and how to make money from you. My husband found her online and told me she is good with very high rating on Yelp, now I know the high rating on Yelp is the paid marketing - some high reviews are fake customers. We asked her to file our 2017 taxes. It came out that we have to pay a large amount to IRS, but she did not think from the customer stand-point, she did not ask us questions like "Do you have any other deductibles that could potentially reduce your Fed tax?" She only told us how much we owe Fed and State, and then gave us an invoice and told us when to pay. So we went back to our original accountant for a second opinion, and that accountant asked us other deductibles that we forgot to report, she was able to work with us and list other deductibles we found. I appreciated the way she helped us, even it is a small amount. But I felt being supported and helped. We told Nicole politely that we will not file from her but we will pay her time. And she just gave us a ~$600 bill without giving us the breakdown of the cost. That is totally unreasonable. So I asked Nicole politely if she could explain the cost if we did not file from her, and Nicole came back with a very harsh email. That was the longest email she has ever written to us. She would be willing be spend more time writing a harsh email, rather than thinking on the client side about how to help them and provide a better service. We paid her ~$600 with very bad experience, harsh and threatening words (like "lie", "theft of services") and wrong judgment ("self-prepared taxes in 2016" - in fact, we filed our 2016 taxes from our old accountant). The only reason we originally wanted to hire Nicole was that we had bitcoin investment in 2017 and we need someone who can understand bitcoin. So we paid a premium for that. But it turned out a very bad experience. And we had to go back to our old accountant to handle the rest for us. Think twice before you hire her. You want an accountant who can help you, not an accountant only think about how to make money from you, and send you harsh and threatening emails if you have any concerns. This is the worst service that I've got in my life!!!

    Incredible! Nicole was, by far, the most helpful and patient person I've ever worked with. In 2017,…read moreI followed some poor advice from a friend and decided to get involved with cryptocurrency trading. Unfortunately, I had never invested before, and the tax ramifications ended up being complex and a total nightmare for me. Thankfully, Nicole was able to provide solid advice to me and assist me in amending my return so that all of my crypto trades were accounted for and transparent. Now, I'm completely out of crypto, and the tax documentation is finally behind me. Thank you, Nicole. You were an absolute lifesaver!!

    Childs Accounting Group

    Childs Accounting Group

    3.0
    (6 reviews)

    Returning client. Both Ann and Brad are friendly, helpful and great to work with. Did go in office…read moreduring Covid. Space was clean, sanitizer available and everyone was wearing masks. Have sent other family members there and heard no complaints. Definitely will be staying with them and recommending them.

    One of the worst experiences I have ever had. It took them more then five months to complete a…read morebasic non-business personal related tax request, initial inquiry in May and being completed in October- I had to give the same information over and over to different people and would have to follow up multiple times while they left me in the dark for weeks multiple times. I was rushed into signing the approval documentation without even being told the amount I would be paying to the IRS or their business and was left taking a hit of 6k unexpectedly less then 24 hours later without any option for a payment plan, disclosure on the amount etc- they told me there was nothing they could do to stop the charge and apologized profusely. They accepted blame for the situation and admitted that the service I got was unacceptable and when I asked for my money back- as ANYONE WOULD when being given awful service, I was ghosted for two weeks before being told "I got the service I paid for" which was no communication, poor management, them admitting wrong in the situation and stress. I felt like I had to follow up with them to do their job and I paid them $300 to just be put in a stressful situation. Absolutely do not recommend, super poor management and awful taste left from the experience. Cannot warn anyone enough how AWFUL Rick and his employees were with handling the whole experience. I was even told they would "rectify it however they could" but when I said the proper solution would to be to refund me for the amount of time and stress their business caused I was then responded with "you got your service no matter how bad it was, I wont go back and forth on that..." so how were they going to rectify it then? A flower basket? Literally lost my entire savings in one day because of them. Rick said in emails he wanted to better work on the business and cared about client satisfaction, but has left me in such a financial hardship and depression with no way to solve the problem they caused. During this entire process I NEVER received a phone call except the last day to make sure they got paid. Literally go use turbotax.

    Elia Business Services - payroll - Updated August 2026

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