1. Elgin Fitness

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Ottawa, ON

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Elgin Fitness

4.1 (8 reviews)
Closed • 6:00 am - 9:00 pm

Services - Elgin Fitness

Personal training

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GoodLife Fitness

GoodLife Fitness

2.4(15 reviews)
0.8 km•Downtown, Centretown

I'm really disappointed with my recent experiences at GoodLife Queen. I've been a member at this…read moregym for over 10 years, and over the years I've seen the quality of the front desk staff deteriorate significantly. While the gym itself has great equipment and trainers, the front desk experience has become consistently frustrating. Most (not all) of the front desk staff are unfriendly and rarely make eye contact or greet members. It often feels unwelcoming walking in. There are frequently no towels ready, which is inconvenient and reflects a lack of preparation. During the winter, staff don't ensure that people remove their boots, so the path to the change room becomes a wet, messy hazard. It's frustrating for those of us who follow the rules, only to walk through a slushy floor that isn't cleaned up promptly. I've also repeatedly seen staff making TikToks instead of helping members or maintaining the facility. Meanwhile, basic upkeep and member assistance seem to be neglected. It's disappointing to see this decline after being a loyal member for so long. I hope management takes this feedback seriously. A gym should feel clean, organized, and welcoming -- and right now, that's not the experience being delivered.

I was in ottawa for a quick business trip & I'm glad I'm a goodlife member because I can literally…read moreaccess a good gym wherever I go. It was a 15min from my hotel and the staff here are very nice and smiley! Different than the torontos goodlife staff.. definitely. The changeroom is big but I went at 9pm and it was empty - I don't know how packed this would be during a after-work rush. The changerooms were relatively clean and the upstairs was nice, quite and tidy. I liked the turf, even though it's saved for personal training. You are free to enter when there's noone in there though and it's nice and clean. Good area for stretching, mobility exercises and sled push/pulls. Downstairs is the weights area, which is a bit dingy and small. Dumbbell rack area is TINY! Who can workout in this, when there's more than a few people?? There's 2-3 squat racks and 2 benches - eh. Most people here are taking them up and not making good use out of them, so you might have to wait for 2-3 dumbasses to finish their quarter squats or bicep curls with the barbell before you can use it. My eyes can only roll so hard. Oh, also nobody does cardio in this gym so that area is all yours! Great variety of cardio machines. Me gusta. It's not difficult to get a good workout in here, but also it smells like nobody has showered. Like ever. VENTILATION PLS. It's not bad but it sure as hell ain't good.

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Elgin Fitness - healthtrainers - Updated November 2026

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