I had a very positive experience here. The staff is kind, respectful, and empathetic. In short,…read morethey treated me like a person. I would recommend the care and quality they put into their patients.

3 Issues: 1)…read moreINCOMPETENCE 2) INCONSISTENCY 3) UNPROFESSIONAL 4) UNREALISTIC I was specifically making an appointment for veneers & a treatment plan. The front desk receptionist / scheduler scheduled me a veneer specialist. In fact, I SPECIFICALLY was CLEAR w/the office that I needed a veneer SPECIALIST. She confirmed this. My Appointment was scheduled for Wed Feb 11, 2026 at 12p PST. Ogdan calls me at 10am (Waking me up because I have medical insomnia since My Military Service) and states "Hello, this is Jennifer at Orban Dental. I am reaching out to you because you are scheduled today at 12pm to discuss veneers. Our front office put you with a provider that does not regularly do veneers, but we do have an opening a little earlier at 10:40am with the doctor that does cosmetic cases. Would that earlier time work for you? -Orban Family Dental -Orban Family Dental" My Thoughts: The Receptionist / Scheduler 100% knew I needed to see someone SPECIFICALLY for Veneers AND I double-checked w/this front desk lady, and yet this office is contradicting themselves & claiming the OPPOSITE (This is a RED FLAG!). I asked if they could get me in with another specialist (Since they got it totally wrong even though I DOUBLE-CHECKED after they initially scheduled me with a specialist), and she said not until the 17th, which is nearly a week from now. Again, 1) The office lady ORIGINALLY scheduled me a veneer specialist AND 2) I specifically DOUBLE-CHECKED that the individual they scheduled me with was a veneer specialist. THEN, to make matters, worse they send me a random *LAST-MINUTE* text to cancel My Appointment without My Authorization! SAME-DAY they wrote: "We have been unable to reach you, so we are canceling your appt for now. -Orban Family Dental" So because I had not immediately responded to their text, they are randomly canceling My Appointment?! I had cleared My Calendar to be able to MAKE it to their Appointment! I had it scheduled for over a week / well in-ADVANCE! I explained all of this to them and she suggested that I come in in 30 minutes at "10:40am" (Note: I was in bed (Due to insomnia from the Military Service) when she wrote me all of this sleeping - her message actually woke me up), and when I agreed to, she unrealistically said, "Prior to your appointment, Please complete your new patient forms here: https://mdnt.io/e/qntWX55yE0 If you would rather complete your forms in the office, arrive 15 minutes prior to your scheduled time. -Orban Family Dental" I said, "Canceling my appointment and then offering a last-minute appointment and expecting me to fill out all this paperwork at the very last minute?? Totally unrealistic. God bless you guys good luck." You cannot POSSIBLY expect someone to get this done when you cancel / change all of this last minute and are giving them literally only 30 minutes to get from their home to your appointment while they are still in BED! I hadn't even brushed My Teeth yet. She just cancelled & rescheduled last minute and then unrealistically expected me to fill out all of this paperwork, as well?! It physically can NOT be done! VERY UNREALISTIC. So: 1) INCOMPETENCE 2) INCONSISTENCY 3) UNPROFESSIONAL 4) UNREALISTIC 0-STAR

Nothing but the best. Had a crown installed today. Same day service. Dr. LaRose and Amanda were…read morewonderful. I had #9 replaced; could have left looking like Alfred Newman. They completed the crown installaton right away. Now I look like Dustin Hoffman, or at least some people say that!. Not sure if that's a good thing. What is good, no!, GREAT, is the care, completence and considertion I receive each time I visit the practice. Highly recommend without hesitation.

I have been going to kootenai family dental for a few years now and I am not sure what took me so…read morelong to tell everyone how wonderful they are. I knew after my visit this morning though that I had to. I wish I knew my hygienists name but I was very overwhelmed when I left that I forgot to ask. I have been going through a lot and this came up when updating my medical history. They were so thoughtful and kind to me and went out of their way to make me feel calm and comfortable. I've never felt relaxed at the dentist and this visit was the spa experience I needed! Forever grateful for this place and it's wonderful team of caring professionals!

Both my husband and I have gone to Dr. Larson for many years. Lorrie at front provides efficient…read moreand excellent service. Dr. Larson and staff are always pleasant, very caring, and professional Highly advise his services.

We just had to take our daughter in to Dr. Larson for a very painful wisdom tooth situation. Lori…read morewho runs the front desk got us in right away. Dr. Larson was amazing, so professional and kind. He took the time to explain different options for us. Ultimately, we decided to have her wisdom tooth pulled and it was quick and mostly pain free. Definitely recommend!

Never did I think I would write a recommendation for a dental team but here I am. I came into this…read moreoffice a little over a year ago with so much dentist anxiety it's hard to even explain - but Riverstone Dental has really shifted so much for me over this past year. Stephanie deserves a lot of the credit truthfully ... she has been so kind and built my trust and has taken it really slow with me to get me as comfortable as I am. She's really someone I very much respect for her care! Life changing isn't even the words to explain it truthfully. While she's the bright star for sure and deserves big kudos - everyone else has truly also rebuilt my trust in the dentist experience and I just wanted to share my thoughts. If your nervous have some bad experiences with dentists or are just looking for a new team I would say hands down no one else I would trust more than this team. Appreciate you all and very much am grateful that you have make patient experience a priority!!

I DO NOT recommend this dentistry based on the following events…read more I'll start with, the two stars which is for; Great up to date equipment. Very very clean. Now I was a customer (after my experiences I wouldn't call myself a patient), for three years. So when I first walked into the office, toured then sat down with office manager....discussed insurance. I was told by the manager one way to pay, but when I came in for first cleaning, staff at desk declined that option. Unfortunately I forgot the exact issue, but when I spoke to that manager (2021) apologized. Hmmmm, ok. In the Spring of this year, I was sitting in the car while my wife went into the store to get pain soothing liquid for tooth suddenly began to hurt. I called the office (weekend number). The young employee not too interested was sort of listening but she would ask what did I say, long pauses because she probably had something more important. Well, three minutes into the call, my vision began to blur...wife came to the car I gave her the phone. NOW the employee was concerned. So I was later contacted and provided a prescription. Im not a pill guy. I went to the office on Monday and asked to be seen. The pain was bouncing around. That dentist told me since I couldn't truly identify the exact tooth, she didn't feel comfortable with treating me. I'm sitting in the chair shocked. Asked what to do. She said I'd be referred out of the office. I called that office......next appointment would be six weeks away !! Hmmm, severe pain. Fast forward after numerous calls to young rude staff at desk...I get an appointment for a ROOT CANAL I arrive for my root canal appointment and was hoping to do a payment plan...NOPE....all three front desk insisted I had to pay 3K upfront. No one offered an alternative. So..... I paid, and went into my appointment. Oh....just to add the ambiance.....the dental nurse and dentist spoke entire time as though I was non existent. I was surprised. At least they gave extra shot for pain BUT...super rude and I'm a veteran and am not sensitive.

If you look through my reviews, you'll see I've reviewed several dental practices over the years…read more Thanks to another move and new insurance, I was once more on the hunt for a practice that would provide excellent care without recommending unnecessary procedures. After having another dentist recommend crowns on two teeth that weren't bothering me, I made an appointment at Generations Dental. The office staff was organized and helpful both before and during my visit. The dental team was friendly, gentle and understanding. Dr. Rader took time to chat before looking at my teeth, had already looked at the x-rays before coming in the room, and thoroughly explained what he was concerned with. I knew I'd made the right decision when he suggested replacing a disintegrating filling, but made no recommendation for crowns.

5 star experience all the way around. Was looking for a local dentist, shopped the reviews, and…read morewent with Dr. Rader. His staff is awesome - super responsive and their text reminder platform is easy and non-invasive (there is an actual person on the back end). He explained everything to me during the exam - which I really appreciated - and I was able to get a cleaning and cavity filled within a week. During my 20+ years in the Navy, I would have given anything to have Dr. Rader - who is a National Guard dentist and Active Duty Army Vet as my dentist!

Great experience! Dr. Greg Friedman is really skilled at what he does, and made the whole process…read moreof getting two crowns really efficient & fast. The staff was also really friendly. The turnaround to get my crowns installed only took 2 days which I think is pretty fast because these are always sent out to a lab to 3D print them... awesome!!

From the owner: Dental Studio CDA, is owned and operated by Dr. Friedman and his wife Jessica. Early in their…read morerelationship they realized that his love & expertise for dentistry and her attention to detail made for a great team. Together they developed the DS Experience. This experience allows them to develop a detailed, personalized treatment plan that combines Dr. Friedman’s 35+ years of advanced dental knowledge and Jessica’s 30+ years of artistic smile-design. This dynamo duo and their experienced dental team created a dental spa environment like no other, offering complimentary sleep dentistry leading each patient to a healthy and beautiful smile. Dr. Friedman specializes in cosmetic and restorative dentistry, including porcelain veneers, dental implants, complete smile transformations, Invisalign as a preferred provider, and traditional braces, as well as quality preventative care. With over 1,200 five-star reviews and 2 locations, team Friedman clearly sets the bar for todays exceptional dentistry.

Today appreciate Amy in COA office helping me with my billing problems that I have had with their…read morePonderay office in the last couple of years. My delta dental insurance has a provider rate contract with them. Ponderay office employees said outside of my two cleanings per year included in my benefits that are paid for free, covered I had, have to pay their non-provider rate at about 40 dollars per more for each additional cleaning. Today Amy said no it is still the provider rate regardless and she will look into what has been going on with my billing with another person helping her do so.

If I could give more than 5 stars I would. Well deserving of more! Dr Ben Gates and his staff are…read moreexceptional and caring. My husband Mike and I cannot be more complimentary. We always have a Wonderful experience every time. Thank you Dr. Gates and TEAM!

This office is the best! The front desk girls made me feel more than welcome. All the staff is so…read morefriendly and understanding. I have extreme dental anxiety and haven't been to the dentist in 11 years. I walked in expecting to need to be sedated for a simple cleaning. Dr. Anderson was very gentle and always made sure I was comfortable. I expected to have a whole list of things I would need done and have to pay for, but was super happy and confident with Dr. Andersons treatment recommendations. I will be back every 6 months for my cleanings and happy to get rid of my dental fear!

I was referred by one of my friends who recommended him highly…read more The staff has wonderful customer service and treats their patients with care as well as respect. Not to mention their expertise. I have spent my share of my life in many a dentist chair and Dr Dick and his staff are the best. The office is also very timely no matter what time of the day your appointment is.

This review is for the Coeur d'Alene, ID Aspen Dental…read more WOW! I have never felt more appreciated as a patient, more concern for my well being, more attentiveness to my comfort, more eagerness to help me achieve my goal of feeling better about my dental health and my goal of feeling proud of the appearance of my smile than I felt immediately when I entered Aspen Dental in Coeur d'Alene! I was immediately put at ease (I was very nervous) and I walked out with a plan to achieve my goal of Dental health beginning just a few days from now. Everything was made perfectly clear to me as to the plan to get me to where I wanted to be and things got started right away to help me achieve my goal. My Dental Assistant Ashlee was made for this job. I don't feel she even looks at it as a job but a way to help folks know they are welcomed and appreciated and feel they can achieve their goals because she was a delight from the very beginning making me feel like I'd known her for years. Talking with me and reassuring me all along the way as we progressed into the things that needed to be done to get me to my ultimate goal. We laughed a lot! Then I had the pleasure of speaking with my Dentist, Dr Mahmood, and she as well explained everything and answered all the questions I had with a reassurance I was going to meet every goal I wanted to for myself. I was then shown a video of exactly what my care would involve and I was ready to go! I then spoke with another member of the Team, Chris, who helped me achieve excellent financing so I could attain my dream reasonably. All in all, it was one of the most pleasurable experiences I've ever had in my 73 years dealing with something that isn't always something you like to do and that is dental work. Thank you one and all at Aspen Dental in my home town of Coeur d'Alene, Idaho.

The receptionists were awesome. Thats where the "good" experience ended. I had an abscess tooth. I…read morenow have 3 messed up teeth, the experience was like something out of a horror movie. They tried to get me to come back in to fix the broken temporary bridge they put in, they literally installed the temporary bridge in 2 pieces, NOT how you install a bridge, hints the name "bridge ". Do not go there, EVER. I found a dentist that's been doing dental for 30 years, different company. She could not believe what Aspen did to my mouth. I will never use you people again. The quality was crap. I could have had my 3 year old granddaughter make a better looking temporary . NO STAR

Scummy company that tries to upsell you on cleanings. They also have to book way out in advance and…read moredon't call or send reminders. If you miss they charge you $50 and act like it's your fault. You also have to ask every time you go in there if what they are doing is covered by your insurance because they do not care and want you to buy expensive x-rays that are unnecessary. ***Avoid at all costs***

At 46 y.o,, I've had 3 decades of experience with dentists in my life. Only 1.5 years new to the…read moreCoeur d'Alene area now, i've had the privilege of coming to Element Dental 3x. I confess, this is the 1st time i can state that i love coming to my dentist. The ambiance is comfortable, there is an integrity to not overselling services that are not immediately necessary, and there is a level of trust here that i have not had in previous dental practices. In summary, this place is great!