If I could rate them zero stars, I would have surely done that. I have a lot of experience ordering…read moreonline and I didn't have a single problem with them, but the media market's service is a total disaster, it was my first and last time ordering from them, several weeks ago, I ordered a vacuum cleaner and drying rack and since they were heavy and I don't have a vehicle, they charged me for shipment twice, but the disaster starts from here, the shipping service they use which is GLS is a total scam, you pay for it, they don't even try to show up at your door and they claim you weren't home which is obviously a lie, I personally contacted the GLS and tried to be rational with them, and they accepted their fault and promised me to send my parcels again, but they didn't keep their promises. for a week, every single day they said your parcel would arrive today and I was stuck at home for one week waiting for them to send my parcels but they didn't. then I contacted the media market, and they took the shipping service side and treated me like a lier, I asked for my refund, but they refused, and now I lost 200bucks and I didn't even have my orders. there is a reason why people can trust amazon more than any websites, because of their responsibility, shame on you