the warranty of the brand is a joke, they claim 10 years on the refrigerator I bought but they hide…read morethe fact that they will charge you for the service and in this case that service for the replacement of the compressor was about 35% of the value of the refrigerator, that is a complete scam, never buying an LG product again.

This is the customer care center after sales of LG Electronics in Puebla, the place where you…read moreshould go when a guarantee is required; only repair electronic items, washing machines, refrigerators, air conditioners and computation; not serving mobile telephony. To give a team with warranty repair thing to do is to bring your team together with 2 copies of the policy of sealed and dated by store warranty and / or ticket sales. They will review the equipment at the time to confirm the fault and will raise the service order, themselves indicate approximately when you will have repaired or the response that will make the device; ready to give it to you when they call you (in my case I had to call 10 days to find out how was my repair). Generally good service just my complaints are, it takes call to get informed as will repair (well I said in my It would take if that did not have a spare) and take considerable time to give you the information you require so you must call from a landline (if you do not have unlimited minutor to all destinations or mobile battery is low). For the rest are good service, unremarkable simply good.