Great shop with a relaxed atmosphere and EXTREMELY knowledgeable employees (especially Vance and…read moreCody) who won't upsell you on something you don't need. Pool table sucks, but in the most beautiful way possible. 4 TVs, a lounge, a build-bar, and good peeps who care about the community. What's not to like? For an unexpected treat, ask Vance about alternatives to that Smok you went in there to buy. Don't be fooled by appearances. If you don't see what you want behind the counter, just ask. They'll either order it for you or point you to a place that will. My kind of shop. 19 stars. Would return. Far too often.

I LOVE THIS VAPE SHOP!! Every time I go in there I'm greeted with a very pleasant hello. I really…read morecan't choose any one person because they are ALL very friendly, professional and knowledgeable. They have repaired any mod I've brought to their attention. Vapor Shack has a wide variety of e-juices and are willing to get something they don't have. You can also order anything online and receive it within 2 days. This is THE BEST vape shop in Wilmington!!

I have purchase several mods, tanks and batteries from this store in the past, but they recently…read morehired a particularly incompetent weekend clerk, I believe named Michael, that was extremely rude and not particularly knowledgeable about any of the items they had for sale. He was unable to disassemble and reassemble a simple tank in order to assist with my repairs. They had sold to me less than 60 days prior and had broken! I will never return. if the owner were ever to check the cameras on weekends, this guy would be gone.

Super Mike- Vacation Saver!…read more Blew into town with a broken tank. Checked out a few lame vape stores before I found Burnett's. Coming from Vaping Nirvana I found most places basic and amateurish. A quick call to Mike and things we're looking up. He was very helpful on the phone. He had exactly what we needed. He was even super patient with with the wife's questions. He was very knowledgeable as the wife has a PhD in Vape. Great place! Super Helpful! Skip the amateur hour places that seem to populate this town like fleas on a dog. This is definitely your one stop shop!

The employees seemed nice, but it was apparent that they didn't know the craft very well. I'm a new…read morevaper, so I don't know much myself; however the clerk failed to know the difference between clearomizers and cartomizers. She didn't know what threading types were, and didn't know much about the juice. The juice was priced average for a brick and mortar store, but everything else was marked up 200% what you could buy it for readily on dozens of websites. Batteries that were regularly 7 bucks online were 19 and 29 in the store. Having a tasting system was a plus, and while the employees were friendly, they were without knowledge. When it comes down to it I spent 17 bucks and got two items. Generally when I shop online I can get TRIPLE the items for the same price.

Always adored shopping here. Moved 2 yrs ago, so miss going there. Always received awesome…read moreselection and superb customer service! They have gone above and beyond for me a few times. I can't say for sure about staff currently, but always used to be great. Easy to get to which is a plus too.

Great selection and reasonable prices. They have especially great deals on e liquids. The staff…read moreis very knowledgeable about the products as well. My first time in there they recommended a different liquid than the one I had been using and it made a huge difference.

This place is great, the staff is very knowledgeable and friendly, and they are very fair with…read moretheir prices

I am a new customer to Vape Hut. I just want to give Bridgette a great big Thank You for returning…read moremy phone call and helping me with what I needed remotely. She explained the new products and we narrowed down what I needed. My husband drove to her store because I couldn't get out and Bridgette was more than helpful. I was very pleased and will definitely use her shop again. A great experience!

vape hut is hands down the best vape store in wilmington!! imo, they have the best products,…read moreprices and stellar customer service. if you vape, you want the best of the best and vape hut has it all. i've been shopping here for about six years and never been disappointed. definitely a 5 star store

Super friendly, helpful, knowledgeable staff and a decent selection. Ended up with a smok Nord kit…read moreafter they assessed my needs and made recommendations. Great place to get started and frequent to help quit smoking or make the transition from cigarettes.

When I came in the person working the counter did not get off of his phone one time and only said…read moreone word to me. I ended up just having to leave.

Great selection!! Friendly staff. Prices are reasonable and fair. I will be back for more cigars…read more Thank you.

Best shop in town!!!... Friendly and knowledgeable customer service... Prices are amazing!!!... If…read moreyou have a problem or issue, they WILL make it right, and allow you to exchange it out... Been to many vape shops in Wilmington, and they have some of the best prices and deal around... My permanent shop now!!! Thank y'all for doing what you do!!!