The staff have been amazing & have quickly gotten me in when needed…read more Dr. Dehart has been with my dog Molly & I through a very difficult dx & decision of euthanasia. I've not been through this process before & the staff & this dr walked me through everything as if they were holding my hand. Explaining every in detail to me. All are very kind & sympathetic. I highly recommend their care. They truly do care about your animals AND how you're feeling as well. Thank you Langston Animal Hospital for making this awful euthanasia experience bearable.

Their new facility is absolutely beautiful. The staff is friendly and seems happy with loving care…read moretowards my cocker. She just needed a simple expression of anal glands. They scheduled me same day. Had me in and out in under 30 min. And only charged me $25!

Everyone here is super friendly and will treat your pet as their own. It's always sweet how the…read morefront desk remembers our pups when we walk in. Dr. Kasey has taken great care of my boys every time she sees them. They're super transparent about pricing and give you different options without pressuring you to choose the most expensive one. For what I've been through with my elderly dogs, I will always go here.

I've used this vet since 2019 for baths and yearly checkups for my lab. They have always been…read morerespectful and helpful other than body shaming my overweight lab, I've always been willing to go back, until my last visit. The problem started when I made my appt. I adopted two rescue labs from an owner who could no longer afford to take care of them. I was all but told I could not bring them for wellness check and shots without previous records. I made the effort to get what shot records the previous owner did have. When we came for the appt the dogs were a little difficult to control and in hindsight I should have brought them separately but I just didn't think about it. I was thinking they needed up to date shot records so I did not get in trouble. So no staff volunteered to help with the unruly new rescues. But another customer volunteered to help me with the dogs until a room was available. After the checkup I waited at the desk for probably 20 minutes before I could check out. Dr Andersen was working on a treatment plan which is all well and good but I just needed to pay and put the dogs in the car. All the while while waiting to pay, the labs I'd rescued were unruly and the same customer was again trying to help me control the dogs who wanted to explore the front office, back office and say high to all the staff. Once I'd paid, Turns out one lab decided not to voluntarily get back in the car and created a rather chaotic scene for about 15 minutes. The dog had to be put in a muzzle which in all fairness cost about $5. Because the dog was so upset and actually kind of scary snarling at me his new owner along with snarling at staff who did come to help finally, I ask if I could have the muzzle, leave it on until I got back home. Then I could drive home safely. And get the dog to calm down. I was told by Dr Andersen that no if I wanted a muzzle I could go buy one at the store. I did offer to pay after all I wasn't expecting a handout but regardless the answer was no. Go buy my own muzzle. Again folks these are on Amazon and eBay all day every day $5. This visit to the vet visit just cost me over $300 so shouldn't have been an issue either way. Final straw. It Also turned out one of the labs had heart worms. In spite of the rudeness relating to the muzzle I decided to move forward with heart worm treatment which included 30 days of antibiotics. So called the same receptionist who said I needed previous vet records for the dogs to be seen, I called to get the antibiotics and was told Dr Andersen was off and I could pick up the medicine when she returned. There are at least 3 veterinarian's in this office. Problem was it was close to the holidays and I was scheduled to work the next several days so could another vet get the antibiotic script ready? Phone call ended and She was gonna check.....but she did say that I'd waited til now, so what difference would a few more days make. she called a few more days days later after Dr Andersen returned to tell me my script was ready. I was at work. So at this point I decided I needed a different practice to help me with these rescues. And a vet and a receptionist who have better customer service skills.

IMO, you will never find a more competent, professional or empathetic Veterinary Doctor than Dr…read more Julie.....she has been our best Vet through multiple pets (cats, dogs). Her care and empathy cannot be overstated.....we as a family, adore her for what she has done for us. While providing outstanding care during their lives, she was there to help us during their transition when medical care was no longer an option. All of the staff at Canal Road need know how thankful we are that you cared. V/r, mike & jen

New to the area and needed vet care for my two rescue Goldens. So happy to find Canal Road Animal -…read moresuch friendly people and excellent service/care.

We are out of towners with a sick dog and they helped us out big time. Can't thank them enough.read more

We arrived on vacation with a very sick dog. I had googled…read morevets in the area and called a few. Dr. Brown was very kind, knowledgeable and professional. With his help our dog continued to get better and we were able to enjoy our time here. The staff are also friendly and helpful.

We have parrots and when our avian Vet retired, this was the first place recommended. They are…read moreprofessionals and do a great job.

I sadly had to say good bye to my 14 year old shih Tzu due to a fast growing cancer. I called them…read moreand they took all my information over the phone so that I wouldn't have the stress of trying to do it at the front desk. They told me to call when I reached the parking lot and they would let me know as soon as a room was ready. They met me at a a side door and took me straight back into a room. They helped preserve my dignity and allowed my beloved Truffles to not have the stress of being exposed to strange animals at a difficult time. They then allowed me all the time I needed with him before and after he crossed the rainbow bridge. The kindness, caring and compassion shown to me by Aubry, Michelle and Dr Taylor was very much appreciated.

I lost my sweet girl Ava recently after 13years. Everyone at the Vet Clinic were so kind and…read morecompassionate after making the decision. The facility, services and the people were first class beyond my expectation. Thank you for making this moment and time of loss the best it could have been.

Having traveled a lot with the military we've been to several different Vets and I can say this is…read moreby far one of the best ones. You can tell the Dr. Case and her staff truly care about the well being of our dogs like they were their own! Their treatment plan is based off their betterment and not just how much money they can charge. Pricing is fair, the whole staff is amazing and professional, and they are always available to promptly address any concerns that come up.

What a blessing to have a clinic that cares so much about its patients. Dr. Teague is absolutely…read moreamazing and so thorough and knowledgeable! Switching to this facility is the best decision we've made!

This is such a nice environment for pets and families both. The doctors are so helpful, and the…read morestaff is just great. They make you feel welcome and the pets always get the best care. I wouldn't go anywhere else. Unless I moved, then i might.. but I'm not moving so yeah

I have not experienced a Veterinary Service such as Dr. Cardwell's, her staff and her facility are…read moreamazing, I am thankful I found them! The attention given to the feral pets who live on our work property were as if they were pets of the staff and doctor themselves, so thankful for their kindness and attention. After this experience it helped me decide to bring my own house pets to Village Veterinary as well. If you are local in Baldwin County, I love this practice and would highly recommend....

Dr. Susan is the best vet ever. She goes above and beyond in every regard, never rushes us through…read morevisits, is thorough and compassionate, and her prices are fair and reasonable. We will never go anywhere else. Joel & Becky W. Daphne