This place is terrible! My husband cracked the screen on his iPhone 6 plus. I looked online and found this place. It seemed decent. I called, but my call was cleared and a text message was immediately sent to me. This should have been my first warning sign. When I took in my screen, it was fixed within an hour, the fingerprint scanner was no longer working. The worker had the audacity to tell my husband that it was his own fault, trying to say he tried fixing it on his own before arriving there. Well he didn't. In fact, the phone was working just fine, all we needed to do was replace the cracked screen. I even called T-Mobile and they advised me that the third-party must have done something wrong in the rewiring because that is the only way the scanner would not work. The worker said there was no way this could happen... because I'm the old man working sure knows more than the technical support at T-Mobile. When I tried to text Carlos about the bad service, he did not respond, although he responded within minutes when he was trying to get us to go in as new customers. After 24 minutes, I sent another text telling him how quick he was to respond to me when he wanted a business deal. He responded within 2 minutes, saying "I just spoke to him. He said he already explained to you that all he did was swap screens. If your home button didn't function, that has absolutely nothing to do with him." My response to him (I wish I could just post the screen shot of our conversation): "Ummmm no. When I took it in, everything functioned properly. Including my fingerprint scan. And now the fact that you are rudely returning my text...instead of calling me like a professional...says a lot. It has nothing to do with him, but it has everything to do with your business. It'll be noted online in your review Mr. God Bless." Why did I say Mr. God Bless you ask? Because that's how he ends his texts, saying God Bless!! What a joke. I will make sure to tell as many people as I can how terrible this little hole-in-the wall is. STAY AWAY from this type of dysfunctional business. Work on your professionalism Carlos and work on not placing the blame on your customers, but just owning up to your bad workmanship! read more