I'm an active member which love to come and wash my car. First time using this okeechobee location which is pretty new. It's beautiful from the outside with many slots of vacuums. There was no line around 7:30am which was great. First of all I noticed the final rolling buffer was wet and left a nasty haze on my glass after the drying process. Then when I went to the vacuum area, there were no rags at "ANY" of the slots. I had to walk to the attendant and then they ran out. Why is the attendant just standing there. It's 7am!!! They just opened. All the stations need to have rags!!! I was given a rag but it was soaked. I didn't have a choice but to use it but it completely left all my windshield and windows dirty. That rag was definitely not clean. Additionally I noticed my rims were still dirty which tells me the wheel scrubber is not working and no tire shine. I'm still a fan of "el car wash" and maybe it was a "off" day for them at this location. But if any manager is reading this, please do something about this. I'm soo upset as my car has this white haze and looks dirty. Come on..... it's 7am. My review will be 1 Star and just because the location is beautiful. This is unacceptable as we are paying for the service. I'm not a complainer but no rags at any station? I'll be back soon to see if you guys improve. If you do, then I'll rate you accordingly. But for now I'm completely disappointed read more

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11/16/2025 When I arrived at the entrance, my Graphene and Premium features were not activated, even though I pay for the highest plan. I had to tell the employee, and he turned something on manually -- but he still didn't activate my full package, so I ended up receiving a lower-level wash. Because of that mistake, the wash did not perform correctly. The machines are not the issue -- the problem is that they did not give me the service I pay for. What made the situation even worse was the manager, Anel Sanchez. She was rude, dismissive, and refused to listen. Instead of helping or checking what happened and gave explanations that were simply not true. Advice: Always check the lights and features at the entrance. If your premium options are not activated, you will not get the service you're paying for. Very disappointing experience for someone who comes here weekly. ------------------------------------ Al entrar, mis opciones Graphene y Premium no estaban activadas, aunque pago el plan más alto. El empleado activó algo manualmente, pero no me puso el servicio completo, y terminé con un lavado inferior. Las máquinas no son el problema; el problema es que no activan lo que uno paga. La gerente, Anel Sanchez, fue grosera, no escuchó y se molestó rápido. En vez de ayudar, dio excusas que no son ciertas. Consejo: Revisen las luces de su plan antes de entrar. Si no están activadas, no recibirán el servicio correcto. Muy mala experiencia para un cliente que va semanalmente read more

These car washes scratch and destroy cars paint if you got a new car dont get a wash here and definitely dont get a membership after you cancel your membership they will still charge you i canceled and 3 weeks later they charged me 25 outa nowhere I used to pay 35 for my membership they will sneak in with these charges and I guess hope ppl dont realize wen they robbed a couple thousands ppl like this they can open another location of your money this place is trash the customer service is horrible I wouldn't give them a dollar again wash your car at home or take to a hand wash car wash .EL CAR WASH YOUR ROBBING PPL CHARGING THEM AFTER MEMBERSHIP HAS BEEN CANCELED!!!!!! read more

Hoy no tenían paños para secar y pulir los autos en la mañana ,, un lugar q siempre tiene excelente servicio

Always friendly and polite service great value, especially with multiple locations offering - waves and drying towels with free vacuums really makes a big difference This company has grown rapidly with each location becoming better than the last kudos to the owners who put this concept into action in South Florida. As a real estate broker, I am impressed and amazed on how well they have used each location. They have pics and have been able to add a positive to the areas they serve. read more

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Not a single towel at any of the bays. Had to walk over to where three employees were standing around and ask about towels and was told the they were in a plastic trash can with an attitude. I asked him if they worked there or if I did. Membership canceled today. read more

Now they won't use the roller on my vehicle but still charge the same, and just because they say some ladies roof rack got caught in a roller and broke her windshield. This is ridiculous, how else do you clean my front hood and roof. So anyone with a roof rack should go to any other company but not go to El Car Wash. Thanks for the worst way to "fix" a problem and then punishing everyone else. 1 star and you're lucky you get that. read more

El Car Wash - Vaccum and air spray station at El Car Wash 2851 Okeechobee rd. - Car Wash Near Me - Hialeah, Florida

Way better than 49st location. Less traffic hazard, longer amd better wash with more machinery to clean your vehicle. Lile the 49st location, they space the cars too close together which makes me feel like if ypu don"t speed off, the car behind you wipl hit you. Reminds me of being little and nervous to be on the escalator and trying to get off quickly... read more

No towel to dry car available on Feb 21 at 9:44am. Call to complain and was told. Sorry what do you want to do with you membership.

I just went through the car wash, where the attendant was putting cars way too close. As we got through toward the end the car behind me rear ended me , the attendant went and spoke to that car and never came and spoke to me so I pulled out thinking, surely he will come see me once I parked. Instead, the car behind me sped out of here and no one has come over. I then called the number to get nowhere with anyone. Now I am searching for the manager, but the fact that no one came to speak to me as soon as I get rear ended inside the tunnel is absurd. Do not recommend. Go anywhere else ! read more

For the price of the membership the car wash and self service provided is trash....there's an eco car wash in Pembroke Pines that's 1000000 times nicer and it cheaper than this shit....thank you read more

Probably the best car wash for the money. I used to pay for full service hand washes but ended up trying this one out. I rather vacuum myself and save the extra money for food lol. Car comes out great and they offer free towels and window cleaner. read more

It is convenient, fast and actually cleans the car well on the outside. Price varies but its fair since it's unlimited. I use it multiple times per week to keep my car shiny. read more

If you want your car to be left with deep scratches and chips and what you paid not even happening come here ... I paid for the most expensive cleaning the "el ceramic " which included a rim and tire cleaning as I got to the vacuum section after the wash I notice my tire was nice and dark but my rims where filthy I went through 2 rags wiping the dirt off but the fun Doesn't stop there as I was going through The car I noticed a lot of scratches on my door panels even more on my side bumpers I highly do not recommend coming here if you want your car washed and cleaned read more

Today I went as usual to wash my car. And I felt harassed by the men who work there. They kept looking at my butt while I cleaned my car inside. I asked for the manager and found out it was one of them. They should take action on the matter and choose their employees better. I will not come back. Also the cashier have a bad attitude with the customers. read more