Walked in to the gun area and the guy behind the counter said " you can't be in here we're closed"…read moreand waved his hand at us like he was waving away. We asked " closed?" He said "yeah there's a sign" The sign says "no transactions after 6:30" We were just trying to look. And the rude employee lost yall customers.

Don't come here if your in a bind and need a loan, all you'll get from the staff here is lowballed…read more I came in with a $300 brand new pair of Bose Quietcomfort earbuds that were just released a few months ago and I was offered $50 because, and I quote "there not airpods". This isn't the 1st time this has happened at this location I've been offered as low as $10 from these people. Don't waste your time here.

Great customer service and always very informative and helpful! My favorite boutique.read more

Awesome customer service!! Had a wonderful lady named Jessica, help me and my son find a perfect…read moreguitar they have a selection to choose from,with affordable prices.

Used the shop for an FFL transfer, awesome help... easy and hassle free. Look forward to coming…read moreback for another rifle in the future, they have a nice selection of weapons at great prices.

Have done business with Freddy's for a while. Mostly FFL transfers. The staff is very friendly and…read morevery professional. I did sell one of my Glocks to them and they gave me a very fair and generous offer. Highly recommended. These folks are pros.

Gracie, is outstanding, welcoming and very helpful at all times. Gracie has a cheerful spirit which…read moremakes your experience at Cash America Pawn 1905 Pat Booker Rd. Universal City an excellent one. Shout out to Gracie!!! 5 star rating.

I waited too et 20 minutes no one acknowledged me, was trying to buy a blender…read moreWhen I asked one of the employees he said it would be a while

Very good customer service they very helpful go check them out for yourself…read moreThe manger is the best

I called before they were open to ask about something I had seen online. They were able to hold it…read morefor me and gave me a discount. They were very nice as well! Definitely would go back!!

These people are thieves, if you pawn something of value , be sure and not be late on your…read morepayments. They called me and reminded me that i need to make a payment which they dont have to do but if they are going to call me to remind me then call me and let me know that its fixing to go out on the floor to be sold. I went in the day after Easter and they put it out that Saturday. I kept it there because it was safer there. They knew this and still they screwed me. They knew i would be in dince i came in every go*****n month!! Every month! I feel it was an inside job that they sold it to one of their relatives and when i asked about it , the 3 workers were acting real shady. They didnt want to answer any question that i had. The manager that was there a couple of years ago would never have done that to me. Now i dont want to ever go in that pawn shop ever again. That coin was worth $3,000 almost $4,000 and someone came in on a Saturday and bought it right after they put it out. Yea, right. They probably sold it for nothing near that price. I talked to the manager and he knew why i kept it in that shop and he was going to check into it but havent heard from him. So they dont give a damn about their customers. They proved it by what they did to me. I may even file suit on them. Soi give this pawn two thumbs down. Lets see if i can find out who bought the coin and we will go from there. That would solve this mystery. This aint over.

Offered me $100 for a $1000 guitar, I tried showing them the exact model and picture and link on…read morethe internet but they refused to look at my phone. Searched for several minutes on the internet trying to find the lowest used price and never showed me what they were looking at. They asked what I was trying to get for it, and gave me attitude even though what I was asking for was below the highest used price on the internet and basically said it's worthless. They don't know much about musical instruments considering every guitar they have there that is used is selling for more than a new one of that model.

Affordable prices with very friendly staff. My husband and I only buy TVs from here for ourselves…read moreor family and have had no issues with anything ever purchased.

do not get jewelry from here. break in one day . they offer no warranty no refunds. horrible…read morehorrible jewelry!! seriously stick to ez pawn