Nice and comfortable hotel. It includes restaurant and bar. It surely deserves ita 4 stars.read more

Sehr angenehme Atmosphäre, schon das zweite mal hier man(n) nimmt sogar den weiten weg in die stadt…read morein kauf!

Good quality hotel within walking distance of all sorts of fun stuff in Hamburg including the…read morestation and some great bars and restaurants. Room was clean but hot as it faced the sun all day and had the usual warm fart air-conditioning that is so common in Europe. The elevators were efficient as were reception staff. There was a bottle of water in the room - 75cl and priced at €4.50. But there is also a handy Lidl over the road. I would stay here again for the price and the location but I would ask for a room on the northern side.

The breakfast was excellent but I was disappointed that the spa sauna was not available. My room…read morewas very cold and the pillows to soft so did not have a good night sleep. But it was well locate da d clean and the staff friendly.

This has been the best stay I have had in years! The staff has been prompt, helpful, and friendly…read morewhether it was answering the phone, serving at the bar, or providing room service. The room/suite is beautiful, with a real orchid and lovely teal color scheme. The toiletries are high quality and smell great! I appreciated the linen spray for the sheets. The closets are capacious. The bathrooms are well set up. The showers on the 24th floor have great pressure and loads of hot water. The food is delicious, with large portions, and is a shockingly good value. I got a medium pizza salami for 15 euros in a hotel! With room service! The hotel is super convenient, right next to a major S Bahn stop. You can easily get to the airport from Dammtor. Dammtor also has a ton of little shops and whatnot for your needs during your visit. It is also next to the Botanical Garden, if you need an escape. Highly, highly recommend.

Nice rooms and good room service. Major downside is the very odd music played both in the…read morebreakfast restaurant and in the lobby. Is this a club, a diner, or a hotel? Who knows? :-) They also sell, I kid you not, a 24,95 euro 3-d puzzle of their hotel. I'd be very interested to see if the number of purchases justified the expense of creating that... Excellently located near a rail station and an U-Bahn station (Stephansplatz).

This hotel was pretty nice. Firstly, reasonably priced, which is always a plus. The great service…read morestarted before we arrived. We had a travel concern and the front desk was so incredibly accommodating and put us at ease when we called from the train. Then, because it wasn't busy that day, they were able to check us in early. Room was spacious, clean, and very comfortable. Bathroom was also fairly big, for European standards especially. The location was great, with a bus stop within walking distance so it was easy to come and go. The Altona area itself if also very convenient to get to places in Hamburg. (Pro tip -- there's a McDonalds right down the street that's open late if you are hungry in the wee hours of the morning and need a snack but don't want to shell out 6 euro for a bag of lobby chips.) We added on breakfast in the morning, which was a nice buffet with plenty of options, and very convenient. I'd certainly stay here again if we were coming back to Hamburg!

We've been here with our make-over-event Princess for one day a couple of times - and it was …read more... good. I have little special memories, which is why we did not book it for the next tour. If you an event organizer: dealing with the nh group is awkward. Be prepared. That aside, I have nothing special to say - nothing particularly good, nothing bad. Chances that we book again: possible.

Spend 4 days in this hotel; I was traveling to Hamburg for work. It is at the Altona train/metro…read morestation and on the bus line, which makes it very convenient. At the same time... There is no A/C in the rooms (was told it is broken in all the hotel) although the temperature outside was 25C, similar to the interior temperature. I was told to leave my window open (!) which really didn't help. Street noises reach the 5th floor, and range from traffic noise to people screaming/taking loudly in the middle of the night. My shower's water was intermittently alternating from burning hot to icy cold, and wifi was almost non-existent. For a price of almost $200/night, this hotel is overpriced and in need of maintenance. Definitely not recommending it, and I am not going back.

The hotel offers only 4 smoking rooms, has no room service, the air conditioning is really weak, no…read morebath, no dvd/cd players, the room was not really cleaned, no bath amenities the location can be good for one-night travelers using the Hamburg Altona Station but it's too noisy. The cost-benefit is really bad once you're paying more than EUR 150 per day in a 19sqm room.

I am not a huge fan of standardized chain hotels, and I am absolutely no fan of small rooms. Motel…read moreOne has both. Still I loved this one and would always book this particular one because - I needed to meet a business partner on two days for six hour meetings. We sat at the community table in the lobby - stylish, sort of quiet, but surrounded by the most friendly staff you can imagine. - the staff wowed me. They really did. Now, why "only" four stars then? In my rating scheme, five stars is extraordinary. While the rooms were stylish and perfectly clean - extraordinary is more. To give five starts, I must be willing to make a detour of 30 mins or more just to go there. I highly recommend this particular hotel though. it is within walking distance to Alster Lake and in the Hohenfelde area. Also, walking distance to St. Georg area where there is a nice variety of restaurants. Bonus-there is a train stop right in front & can be taken to the airport (1/2 hour) and the city center is 5-10 minutes. Parking is €18 :-(

This Motel One is walking distance to Alster Lake and in the Hohenfelde area. Also, walking…read moredistance to St . Georg area where there are a nice variety of restaurants. Bonus-there is a train stop right in front & can be taken to the airport (1/2 hour) and city center is 5-10 minutes. It is a high rise hotel with a spacious lobby area for lounging/cocktails and breakfast. They also had a nice patio with an ample amount of chairs and tables. The room was small but was fine as it was just me and only a weekend stay. Clean with modern furniture and bathroom. As with my experience with Motel One in other cities, the breakfast choices were plenty and very good. They were also able to store my luggage on the last day for a few hours after checkout although the storage area looked full which was appreciated. Check in & out was fast and employees were friendly and attentive. Unfortunately they don't have a loyalty program. Overall , great value for money.