I recently bought a Miele vacuum cleaner and a Bosch microwave from MediaMarkt Wien Mitte location…read more I ordered online, which was very easy, and both were delivered together the following day. Both appliances work beautifully.

Vorsicht vor Media Markt: 7 Monate ohne Reaktion! Im April…read more2023 wurden im Rahmen einer Reklamation aus Polen VR-Brillen Meta Oculus 2 aufgrund eines festgestellten Defekts verschickt. Trotz der Meldung des Problems auf der Website mediamarkt.at und der Einsendung des Geräts an das Servicezentrum in Wien hat sich bis zum heutigen Tag - das sind mittlerweile über 7 Monate - das Unternehmen Media Markt nicht gerührt, trotz mehrerer Anfragen meinerseits. Es herrscht völlige Funkstille. Ich habe weder eine Rückerstattung noch einen Austausch des defekten Geräts erhalten. Dies ist mit Abstand der schlechteste Laden, mit dem ich je zu tun hatte. Meine Angelegenheit wird vor Gericht gebracht. Wenn du keine Probleme haben willst - meide diesen Laden so weit wie möglich!

Nice selection of yarns for knitting, along with needles, felt, embroidery thread, buttons, and a…read morefew notions (such as basic slippers to add on to). The shopkeeper spoke great English and was very knowledgeable and enthusiastic in helping me choose yarn for a few projects. There was a very sweet Newfoundland straight chillin' in the store as well :) I recommend!!

I received delivery confirmation of my TV (that was paid in full on December 27, 2024) for January…read more20, 2025. We waited the whole day and nobody showed up. Customer service could not help. They call themselves POWERSERVICE, but they should change to POORSERVICE).

Great spot to go learn and buy into the Viennese coffee culture. Friendly staff with s great…read moreselection of beans and machines. It's a bit of a walk but very well worth it.

From the owner: Kaffee und Maschinen direkt aus Italien. Wir importieren…read morebesten italienischen Kaffee direkt von den Röstern. Mit über 100 verschiedenen Sorten ist für jeden genau das richtige dabei. Wir finden auf unseren Erkundstouren durch Italien viele kleine, familiäre Röster denen wir mit unserem Geschäft und unserem Onlineshop eine Möglichkeit bieten ihren Kaffee auch außerhalb Italiens zu verkaufen. Einfach vorbeikommen uns Kaffee wie im Italienurlaub trinken! Auch zu Hause Lust auf den perfekten Espresso? Wir bieten Kaffeekurse an damit auch der Espresso aus der neuen Espressomaschine wie im Schlaf gelingt. Die Kurstermine sind auf unserer Homepage zu finden.

This is a re-review mainly on service quality! My opinions on the store itself remain unchanged but…read moremy opinion on the staff has radically shifted. Let me explain: I needed to return an item I had recently (i.e. an hour before) bought because it was totally the wrong size. Simple enough you say, well well well, I have just spent the past 58 minutes of my life trying to accomplish this modest feat. (Yes I timed it!) Staff member after staff member that I asked directed me to another part of the store where another member of staff directed me to another part. This is how it went: -Walked into the store and stood at what I assumed was the info counter (it is right at the entrance to the store and is a large desk/cashier area with information and tips cards on it) and tried to get the attention of the lady seated there. After 5 minutes and various "Bitte's" and "Entschuldigung's" she finally bothered to turn around and address me. I explained what I wanted and she stuck a finger out and said "Kunderbüro!" and turned back to what she was doing. -So I decided to look on the floor map to see where the customer service desk was. It directed me to the 3rd floor. On the 3rd floor there was no obvious customer service desk so I made a lazy circuit of the floor looking for someone to help. There were very few employees and those that there were, were sitting behind desks dealing with other customers. Having made a complete circuit of the floor I spotted an employee coming up the stairs. I waited for her to get close and asked her where I could return my item. She looked at me and pointed to the back and said "at the end on the left." So I proceeded to the back and left and found....nothing but furniture. Ok I must have misunderstood so I went and waited at one of the manned desks for someone else to ask. After a couple of amusing minutes watching the employee enter numbers into a calculator he looked up and I enquired where I could return my item. He pointed in the opposite direction and told me there are two doors at the far end, its the right one. Ok that sounds more like it! Well I found the doors and the left one had on it "Tax Free" and "Please close the door." Always one for adventure I knocked and opened it up only to find the back office of Leiner with about 20 people furiously tapping away on computers. Seeing as I have found where the employees seem all to be I asked the nearest lady where I could return my item. She looked at me as if I was an absolute idiot and then directed me to the baby section on the 4th floor. -The 4th floor did indeed have a baby section with one employee chatting away to a customer who was obviously her friend. They were chatting about the holidays they planned to take in the summer. Nice! I waited (a bit) patiently but she never acknowledged my existence or even looked my way. Luckily (hahaha) another employee walked passed and I made my enquiry with her. She looked bemused and pointed toward the back of the store and said to try there. (See where this is going?) Well there was no customer service desk there either and by this time I was getting a little ticked off. I stormed to another occupied desk where the saleslady was talking to another couple and demanded that she help me! I was a bit rude, I must admit, but I was nearly at the stage of just leaving the item in the lift and walking away. (For the amount of money I was looking to recuperate this began to feel like the most sensible option.) She took one look at the sales slip and directed me to the ground floor again... -I stormed down to the ground floor and grabbed the first person I saw and demanded help! "No problem at all was her response, please come this way." She led me to a tiny desk around the back of a pillar and asked me whether I wanted to exchange the item or if I wanted the money back. I said I wanted the money back (I really didn't want to give them any of my money, would rather spend it elsewhere) and then she said that sorry because I had paid by card the only thing she could do was give me a voucher for the amount I had spent and couldn't refund my money. I didn't have any more energy to be upset so admitting defeat I accepted the voucher and finally made my way, with a weary groan, outside thinking all the time thank goodness I don't have a gun! Hopefully this is the last time I ever have to go into Leiner again! So with that in mind, if there is anyone who wants a Leiner voucher worth 24.90€ please contact me!

I have shopped at Leiner several times and the customer service has always been great, whether I…read morewas making a small or large purchase. Most if not all of the employees at the service desks speak English and are more than willing to help you find what you are looking for. If you live in Austria, sign up for their membership program and get an 8 euro coupon just for signing up, plus one on your birthday. Oh, and there is a Kare inside the Leiner. Strangely, this Kare store is sometimes cheaper than the main Kare across the street, plus, they usually have what you want in stock. Leiner might not alway be the cheapest, but the products are usually good quality and the selection is great. Not a good store for major appliances as the selection is quite limited.

From the owner: Wir sind das Fachgeschäft in Wien für Küchen- Haushalts- und Gartenbedarf sowie Eisenwaren und…read moreWerkzeuge. Bei uns stehen Fachberatung, Kompetenz, Service und Freundlichkeit im Vordergrund, frei nach dem Leitsatz: "Frag statt Google gleich die goldene Kugel"