I tried this place on my way out of Heidelberg one weekend. It hit the spot, as it was very hot and…read moresunny that Sunday, but it was not the greatest Eis I tried in Heidelberg. I had the cookie and waldbeere flavors on a simple cone. Both were very refreshing. While the line was very long, the actual wait was very short. They are very efficient in moving people through and getting orders out. This was very nice, as I had already spent most of the day standing and sweating in the sun. My only complaint would be the prices and the lack of seating around the shop. They are more expensive than other places around, and there is nowhere to sit at the shop. Once you get your order, you're on your own to find a place to enjoy it. Overall, this place works in a pinch. If you want to sit and enjoy your Eis, this may not be the stop for you.

A quick stop on a hot day for a gelato. Directly opposite the Kurpfälzisches Museum, so great…read moreafter visiting there. Gelato Go offers a large variety of flavours, and if one is feeling adventurous, then have two different scoops :) Gelato is gelato and it is difficult to go wrong with it I guess, but this is in a great place halfway down Hauptstraße, which is where it is all happening.

Oh my god this was one of my favorite dessert places in downtown Heidelberg. This was the first…read moretime I'd ever had waffles and ice cream together and it was a game changer. Why doesn't everyone serve waffles like this? You can pick the different ice creams you want or get the waffles by themselves. This is definitely a must stop if you're looking for something sweet.

We stopped for a coffee and oat milk tea during our visit to Heidelberg. Popular place, friendly…read morestaff, great waffles, fun place to take a little break in the middle of town.

The most unfriendly man behind the counter I've encountered in Germany. Very bizarre behavior for…read moresomeone serving the public. He was cold and dismissive. If he had a chance to spit in my ice cream without me knowing, I think he would have. I wanted my gelato, which was delicious but I would not go back as there are many other places to get gelato.

There's more to this place than the cups / cones of gelato you see just inside the door. Sit…read moreinside and relax and order a bowl of ice cream with berries, nuts, liqueur, etc.

Employees arguing and yelling at each other. Forgot about my order and then brought it out melted…read more Unfriendly slow service. Store bought ice cream is way better than this. Not real gelato.

These people are extremely rude!!! Do not waste your money here! Especially if you are not Germanread more

Some of the people in our group had gelato at other locations and complained of how fast is melted…read morebut not at That's Gelato. It stayed it's normal texture while we took our time eating it. There weren't a lot of flavors but there was plenty to choose from. Well really priced (at least compared to America). Clean and good customer service. In a nice location in between the bridge and church. Nice to grab dessert there after having lunch or dinner from one of the restaurants next to it.

So many different gelato flavors to choose from, I couldn't make up my kind! definitely good…read moreflavored gelato!