From the owner: Sie wollen MUSIK PUR hören. Ohne Abstriche. Ohne Verluste. Ohne Kompromisse. Ganz so, als ob Sie…read morelive dabei wären. Sie wissen, dass in Ihren Tonträgern mehr steckt: Mehr Dynamik. Mehr Kraft. Mehr Schönheit. Wir von HIFIplay wissen es auch. Denn alles, was wir Ihnen anbieten, testen wir zuvor persönlich. Und stellen daraus Anlagen zusammen, die MUSIK PUR reproduzieren. Unsere Produkte markieren die Referenz ihrer Klasse über viele Jahre hinweg. Auf diese Weise bieten wir Ihnen vollendeten HiFi-Genuss, bei dem Sie jedes Detail, jede Nuance Ihrer Lieblingsstücke voll genießen. Das hat zwar seinen Preis. Aber den ist es auch wert.

From the owner: Seit 40 Jahren ist Marco Holzapfel ein fester Begriff in der HiFi-Szene. 1978 Arcus…read moreElektroakustik, 1988 Marco`s Hifi & Highend (Accuphase Zentrum).

From the owner: Wir führen Zubehör zum Tunen von hochwertigen HiFi-Anlagen. Z.B. hochwertige Stromversorgung,…read moreRaumtuning-Material, Aktivator und Entstörtechnik, hochwertige Kabel und resonazabsorbierende Tool`s.

From the owner: Wir bieten eine große Auswahl an High-End-Audiogräten, aktiven und passiven Lautsprechern,…read moreanaloge Plattenspieler, Streaming und Computer-Hifi, Kofhörern und Zubehör. Unser High-End Loft bietet Raum für Klangerlebnisse und Hörerfahrungen. Dies kann aber im Einzelfall das Probehören in den eigenen 4 Wänden unter den real zuhause existierenden Bedingungen nicht ersetzen. Diese Option der Entscheidungshilfe bieten wir selbstverständlich und gerne an, ebenso eine fundierte akustische Beratung zur Einrichtung daheim. Burmester Audionet Aesthetics Ayon Trinnov Audio Musical Fidelity Transrotor Meridian-Sooloos Astell & Kern Technics Marantz Sonoro Cocktail Audio E.A.T Pro-ject Ortofon SONOS Sennheiser Grado Avantgarde Acoustic Focal Genelec Grimm Audio Kii-Audio Elac Gauder Akustik AVM Sonus Faber Inakustik Ydol- Raumakustik

What a beautiful designed store, lots of products to test and very helpful staff. Got myself a pair…read moreof infamous HD 25 and had the chance to test them right with a mixing control. Very satisfied, good job Sennheiser

From the owner: We are shaping today the audio world of tomorrow - that is the ambition that we and our company…read morelive by from day to day. This vision statement vision describes what we are hoping to achieve together. The foundation for this is our history, our culture of innovation and our passion for excellence.

This large corporation located in the City Centre of Berlin has the absolute worst customer service…read morein any country we ever visited. We asked one of the cell phone representatives to assist with picking out a SIM card so we could text to USA. One man recommended one brand while another man said the first brand would not work and suggested we purchase the more expensive plan. The first two men spoke some English. After providing our passport, the customer service went from 7/10 to 1/10. Our passport showed USA citizenship: so we are suspicious that this store harbors resentment of Americans. All of sudden, none of the sales reps could understand English. After purchasing the SIM Card and inserting it into the cell phone, it did not work even after about 45 minutes. When we tried to seek assistance from any of the store clerks, none of them would speak English and said they couldn't help us. They motioned us to go up to the 5th floor to find a manager. There was no manager on the 5th Floor so they directed us back to the ground floor. The man who took our passport and entered into the system was no where to be found: he went on a coffee break and never returned. We then attempted to seek help from 2 other sales reps: one was an Asian man who spoke some English: the other was a nasty and rude young woman who rolled her eyes. She was dressed in street clothes and was purely unprofessional. She started cursing in German and ignored us and walked away. The experience was so bad, we will never chose Berlin as a vacation destination ever again. Shameful.

The worst customer service! I have never seen anything like…read morethis. I have waited for the dishwasher at least 18 days and now they canceled the order. THANK YOU! We find false offers on their website! Saturn, sells products that are not in stock! And they appear available on the website. I have waited to be contacted by a superior, but nothing, no contact. The same respect for customers as their employees from customer service & Aachen store. Zero professionalism. To avoid!

It's not often that I'm annoyed enough to give a 1-star review, but today Hifi im Hinterhof made me…read morethis way. Two weeks ago I walked into their store to ask about whether they could arrange to get my speakers (which they stock) fixed. They said sure, just bring them in. Today I took my speakers to them. It's worth noting about now that they are located on the other side of Berlin and my speakers are rather heavy, so I had to hire a car. Of course, when I arrived they told me that they actually can't get them repaired and that I should take them to some other place that is again miles away and only open on weekday afternoons gah! So 1-star for pathetic, misleading service, wasting 2 hours of my time and the car money.