The issues I have fall in three main camps.
1- Communication! If you tell one staff member something, it doesn't mean they're going to write it down or share it with others. I spent so much time informing various staff about different things for my daughters care and would still get a call from the owner asking questions. At one point, surrounding the issue of why we were basically asked to leave, the owner Mary Lynn even told me that I should have called her back not her staff because as a childcare facility they do not have time to always be checking in with each other so if you talk to one staff member you need to follow up with that same person. But when I called during my workday her daughter was available and I spoke with her and she said she would relay that information to the rest of the staff. It is a huge red flag to me that they can't communicate, and I have examples of this over three or four instances.
2-Vaccine policies. To their credit, in their policies they are up front with the fact that, the owner specifically, does not agree with the vaccine schedule for children. The policies ask parents to be informed about vaccines, and they say if you choose to vaccinate that they have policies they ask you to follow. For example after regular vaccines your child cannot be at school for one whole day, for the flu vaccine they need to be out for a week. We knew this going into it, and I was OK with it because I can respect their stance however as a paying customer I expect them to respect my stance. About a mouth in my daughter had a small mark on her thigh, that was not bothering her was not infected or anything. I got a call in the middle of the day during my work to ask if my daughter had gotten a vaccine that I had not reported because of this mark. I was reminded to always be honest when she get vaccines and update the form. I said I know and that she is not due for vaccines until her one year appointment and that I would update at that time. Then when she did get her vaccines I made a second appointment to accommodate their policy, I informed three separate teachers that I made a separate appointment and my daughter was out for three days. I brought the filled out medical form on the day she returned. And I still got a call from the owner confirming the vaccines. Anytime she was acting tired, or when she had a blowout the owner said "this could be from her vaccines last week". It got very old very quickly. I'm sure some parents lie or don't turn in forms etc, but I never showed any signs of this yet I was still treated like a liar. I believe they do not want vaccinated children in their center and that they will find issues until you leave.
3. Meal plan. Their meal plan is very sad. Almost no protein, oatmeal twice a week at least for lunch and lots of jelly sandwiches. The other issue is they have a morning snack at 8:30 and lunch at 10:30. So if your child eats breakfast around say 7am- by 11am they've had three meals basically. The issue that caused us to leave is the owner believed our 1 yr old pooped too much. Mary thought milk was the issue- I wanted to time to explore, talk to a pediatrician because I didn't notice excess pooping when she was with us or with my our other childcare. We couldn't agree on a plan so we ended up leaving. Three or four days not being on the meal plan and eating so much my daughter's stools went back to her norm.
I would not recommend this daycare based on my experience and though the teachers do seem great and the children are well cared for, my experience was less than positive. read more