Staff are rude here, except for one smiley girl; but most of all, none of them can seem to remember…read morea simple, though uncommon order - I always order a soy decaf iced cafe latte and they always either use regular milk or caffeinated espresso. I cannot have either of those things.
I usually insist at the register that it HAS to be correct, and watch to be sure, and sure enough, it's more often than not wrong.
Yesterday the same girl who took my order made the drink herself, after the first barista messed it up; I saw her push the espresso button quickly, and I thought, "I wonder if she forgot it's supposed to be decaf; she would've been more careful to press the right one, no?" But they already looked annoyed at having to remake it, and we're talking under their voices about it/me... So I didn't say anything. Well, it turned out to be caffeinated - you thoughtless dumbasses!!! Some people have dietary sensitivities, and some people have heart conditions that absolutely forbid large amounts of caffeine!!!! Even now, 24 hours after drinking half of it, I still feel sweaty and faint and was up all night, short of breath and with heart palpitations.
I know what you're thinking - so then just don't go, or just order something else. But then what's the point of having decaf espresso and soymilk on the menu? Yesterday was my wake up call though - I needed an excuse to stop going to Starbucks anyway.