I have always enjoyed coming to this branch because of the ATM machine that's lets you do anything…read morethat you need, whether cash-deposits, check deposits or even withdrawals. And too top things off the virtual assistant comes in handy when needed. But today was different. I've been trying to have a car loan switched over to me for the longest, I decided to stop in today and speak with a professional for some tips or even advice. But no, I was helped with ALL of it. Jesus R Sandoval took care of me, I wasn't expecting to get the help I needed and to get the loaned switched over to me on the same day. It honestly made my day, week and possibly even my year. The staff is great, I now love this location. It's a five stars and a thumps up from me!

Awful awful bank. Got hacked 4 separate times and had to get new cards. They continuously called me…read moreterms I did not want to be called even when asked. Entirely unhelpful over the phone. And their wire transfer fee is a freaking scam. Miguel qnd Yasmin are supervisors and both were entirely unhelpful at best and malicious at worst. I'm convinced the last time I got hacked through my account itself it was an inside job by an employee based on how they conducted fixing it. I just have no trust anymore for this bank, it's a mess.

I have been a member for about 20 years and have had ZERO benefit from being with ECU. I have been…read moredenied an auto loan when i was about 20 years old. I was denied a credit card application a few years ago (required a cosigner despite having nothing in collections), and denied a loan to finance a vehicle (when I had more in my savings account than I was requesting to finance), and now the most recent, I over drafted on my account for the FIRST TIME EVER and was charged a "privilege" fee of $30. What is the privilege? I was off work for maternity leave and right before coming back to work my husband was diagnosed with heart failure and was taken out of work for the past 6 months. We fell into financial hardship and the ONE TIME I over drafted as a member of 20 years and the not so "privilege" fee couldn't even be forgiven? Absolutely disappointing and unbelievable.

Two thumbs down on their automated phone assistance. If you ever need to call, press 5 and tell the…read morerobot you want to speak with customer service. Otherwise bank elsewhere.

I love this location. It's a strange and unique design, same adjectives often used to describe me…read more The workers here are great, even better than the really good workers found at all Educators. If you're thinking about leaving those big evil commercial banks for a credit union, I don't know what the delay is. Big banks suck. Any credit union will be better. Educators has been really good to me. If you're already with Educators, this location is very good.

The customer service was terrible and the manager claimed I was disrespecting her when we were…read moretrying to find the $900.00 that Educators CU has lost.

This really should be, Educators Credit Union ON Appleton (in Milwaukee). It's not in Appleton…read moreWisconsin. I was bothered when we pulled up, long lines for the drive-through, parking lot at capacity, and inside, long winding lines for the teller windows. But there's this odd inviting community feel walking in, it seemed like everyone in line knew someone else in line, we were the only strangers in here. Most of the customers and all of the staff look African-American, I'm inclined to think that this is a real community bank (it's located in an African-American neighborhood). I've never had a problem with customer service at any Educators Credit Union branch, but this location is much friendlier and more efficient than the others. The tellers ran through the line so quickly, people suddenly at the front of the line had to be prodded to step up to the next available teller. But this efficiency did not subtract from friendliness, I don't think I've ever met nicer bank workers anywhere. Frankly, it was a little weird.

My daughter got a car loss her job and was in contact with James and he will only say noted. She…read morestart work on 10/7/2025 and he came to repo her car after she got behind $900 plus late fees. To make a long story short I ask James and all this is on camera where is the letter cause that comes first by law before repossession. James stated to me come to the shop and get it. No Sir by law it should have been in the mail given the person time to cure the bill. Bad business oh and yeah to the car to get a check and head gasket leaking yup run don't

Please do not purchase a vehicle from James Newton at square business, he's tampering with the…read morecheck engine light, my car made a loud noise and still didn't have a check engine light on this man is a fraud. Seriously...

First class experience. Car was detailed with no issues. Great price with exceptional service…read more Carfax was available so history was fully disclosed. Price and terms fully disclosed so no surprises. Good people.

I had read some really good reviews about this place and they lived up to those reviews and more…read more We bought a 1997 Honda Civic with 113,000 miles. It was priced below blue book. Took it to my mechanic who was amazed at what they had done to the car. New michelin tires, cleaned the engine, all the fluids were new. Then I learned how much they stand by their products. The car started making a bad noise..it was the exhaust a couple days after we bought it. We had seen the history and knew it hadn't been driven much over the last couple of years. I called them and they said bring it back. They went out got new bolts for it (the heads had rusted out on the bolts) and fixed it. They didn't charge us anything and spent at least 2 hours on the car. I have never seen a corner lot that cared enough to do anything. I would recommend them to anyone.