We stayed at Le Relais Saint Jacques for about 6 days in October. We were delighted by the…read moreaccommodations and atmosphere. Loved our balcony with a view of the Pantheon. But most memorable was the attentive and warm staff!! As we were getting our bags from the car that delivered us, Violette, the front desk attendant at the time, came out to greet us and help us get our bags in. We arrived well before check-in time but when we asked if it was possible to get in our room early, she said for a small fee we could. She ushered us to the lounge to wait the few minutes until the room was being readied, offering us coffee and tea. A few minutes later she came in with a tray with espresso, tea, and a couple pastries and croissants. We could not have felt more welcomed and pampered. The fantastic service continued with Nadia - the breakfast host - where each morning she greeted us, tolerated our attempts to communicate in her language, and got to know our preferences. The breakfast buffet was perfectly tastefully laid out and tasty. We were treated to warm hugs on our last morning.
And finally, when we were departing and trying to arrange an Uber ride, my App was not working. The front desk attendant at that time - Patricia - went above and beyond by helping us arrange a ride and keeping us updated.
Merci beaucoup mesdames!!