I accepted a proposal from Heights Aluminum in March 2025 to have my sliding door repaired. I was…read moretold it would be about six weeks for installation. I have text messages confirming the order. It's now been six weeks and Heights says they no longer do that work despite their prior promises. They claim they had no way to know I had been promised this since they fired the employee who represented them. Evidently they do not keep records or adequately manage their employees since no one advised me my order was not going to be fulfilled and the installation was not going to take place. Terrible experience. They dropped the ball and take no responsibility.

I used Heights Aluminum to repair Ian damages and also to add a gutter on the back of my house. The…read morecrew was friendly; however, there were drips where the gutter pieces connected, and the issue was not resolved after a couple of follow up visits. It was also determined by the project manager last year that a gutter at the front entry needed lowered which he said he would schedule. I made a follow up call after not hearing from them for a couple months, and he promised again to schedule. It's approaching a year and still no contact. I found another company to resolve my issues. I do not like to leave this type of review but felt my experience should be shared.

I had my roofs (I have a detached garage) redone in 2021 by Big River Roofing in Cape Coral…read more I really liked the owner, Eric, who came to my home, inspected and walked both roofs and HANDED me his best estimate, along with my choice of shingle colors. Total cost paid was $6,000 less than estimates I received from other outfits who basically pulled site documents and emailed estimates in. I chose them because of this level of service and the fact that a friend in Punta Gorda highly recommended them. I recommend them, too. P.S.: the roof held perfectly during hurricane Ian.

Very responsive, polite and neat. Two days. One for tearoff and underlay, and second for the…read moreshingles.

We hired Leggett Roofing with high hopes of having a wonderful experience…read more Considering they had really good reviews and only one really bad one. Well our experience with Leggett Roofing has been nothing but a shit show. The first day they arrived they proceeded to use my husbands personal truck as a tablet they were sitting there things all over his truck and laying all over his truck as well. When my husband went out to say something to them the guy said no english and walked away. So my husband contacted our sales rep Zack to inform him of what had happened. He apologized and said he would have it handled. Well the crew workers did absolutely nothing differently they continued to lay on his truck and put shit all over it. They completely trashed out yard. Whatever they cleaned it up. But they did not clean up all there food and pizza crust that was thrown all over my yard. We took our dog out to the bathroom and she started to eat the food and then was throwing up as she doesnt get human food so it upset her stomach. They came back and still threw food in the yard. We then emailed zach to explain what all was still happening. He then tells me well the owner came out to take pictures of the dry in and said everything looked great. Well for one how would the owner know to look for the food in the yard the destroyed landscaping that they continued to step on, throw garbage bags on top of and drag ladders across when all we discussed the first time talking to zach was that they were all over my husbands truck. We did email zach that evening after finding the damaged landscaping, the food all over the yard which once everyone had left for the evening. So no way would the owner know about this. Also why did the owner not knock on our door to apologize for the truck situation? Zach then emails us the dry in photos taken. Well in those photos you can see in some of them some of the damaged landscaping. Zach then wanted proof. Thank goodness for my security camera and phone to capture proof. Because you know I am magically making all this up. And once we sent that no one would respond to us at all. We even stopped by to pay one of our invoices and voiced our concerns and again nothing back. But they wasted no time getting that invoice out so they can get paid. I then reached out on the customer service email hoping to get a response. Which I did the owner said sorry and that his crew said they never did any of that and to send pictures if it happens again. Well guess what it happened again and I had pictures to provide the times they did prior to emailing him and pictures that they did it again even after the email. Because Tony like picture proof of everything which I happily supplied to him. They also took the time to come back out and take our remailing roofing supplies we paid for. Tony said he would deliver them to us personally which he did. He dropped them off and and left never stopped to ask us if things had gotten better ect. Our flat roof was also not done correctly and started to leak in the later evening. And we could not get a hold of anyone. So I found his cell phone number on the permit for the roof I then called him he answered I told him what was going on he said do you have pictures I said yes and then we got " disconnected" and when I tried calling him back he would never answer. My husband called from his phone and guess what he answered. He said sorry and said he would have his roof technician out first thing in the morning and guess what that did not show up till around 1:30pm which I have time stamped on my cameras. Also when we noticed the leaking my husband got on the roof and it looked like a pool up there. So my question is when the guys came out that same day to fix the shingles they left hanging over the edge of the roof why did they not address the issue then. Because when they came out it had already rained and my whole yard was flooded. Which again was on my time stamped camera. So they got on the roof after the rain had happened and it was a pool up there and yet not one person stepped up to address this problem then. There idea of making it right on my landscaping damages is $150. That does not even cover the mulch that will need to be replaced from it being washed out because they kept running out of supplies and it has taken them forever to get things done. Tony then offered $250 and said "I hope you are willing to come to an agreement so we both can move on." There lack of communication is awful. There crew has absolutely no respect for your property. They did come back out and fix the flat roof and paint the ceilings. Roof was leaking again. They came out and looked at it said it was not on their end but did fix it anyways. The soffit guys were absolutely amazing, kind and respectful. But overall it was a nightmare experience. Thank god we were off the first week of them starting. Save yourself the headache and damages to your yard and find someone else

Leggett Roofing is a top-notch locally family-owned company that I would highly recommend to anyone…read morewith roofing needs. They are honest, caring and professional. They provided a beautiful roof with the highest quality materials and excellent workmanship. I am super happy I went with Leggett Roofing!

Complete Roofing Solutions did an excellent roof replacement! I would recommend this company!!!…read more George, the owner, made sure all our questions were answered, checked the job and made sure the completion of the roof replacement was to what we expected. Marlene R 9/27/24

Complete Roofing Solutions replaced our roof after Hurricane Ian. They are very professional and…read moreprovided a quality product and service. We are totally satisfied with the solution they created for the transition from our shingle roof to our flat roof. George, the owner, is very open, honest and showed a genuine desire for us to be completely satisfied with their finished product before paying. That made us feel secure in working with him. Competitive pricing, quality work, great customer service and the roof looks fabulous!! We highly recommend Complete Roofing Solutions.

Overall a bad experience…read more We chose Commercial Residential Aluminum (CRA) for positive experience 10 years ago, with good CRA lanai cage still on our property. But this lanai extension and patio paver project was poorly managed administratively. This caused us issues and extra work/cost. The project was slow to finalize contract taking weeks; review delayed as CRA has e-mail domain issues; needed to correct several errors they made. Coordination for the patio paver work was weak. We had to direct obvious items ourselves, including connecting / continuing existing drainage (that was part of contract) and removing/reconnecting obsolete drain pipes; (all part of contract). Most concerning, CRA ordered the wrong pavers: initially attempted to place that blame to us, and only acknowledged the mistake when proven otherwise, our grey color choice in writing twice. This color issue finding occurred on paver installation day - 3 weeks into the project. We were told correcting the paver color would delay the project another 3-4 weeks for new paver delivery (an unknown). This was rough to hear after the job had already been put on hold by CRA merely because we asked to be included in any cost change requests. Trust in how they'd treat us now was low. CRA putting our job on hold caused distrust. Left us little choice but to proceed under pressure with the wrong color material. (I.e. Duress; wrong decision!) There was also no meaningful accountability for this paver error. We incurred significant out-of-pocket costs for trying to fix their error by staining, sealing, and the labor to correct the pavers. No compensation or acknowledgment was provided in the end. CRA denied helping or paying the labor needed to do the project (that's the real cost). But glibly advised they'd pay for the bottle of stain. These communications have been awkward to say the least. To elaborate on CRA change-order handling: Our project was paused for a week (put "on hold" by the office manager until we Docusigned agreement to pay) solely because we justifiably requested to be included in any change order discussions / cost increases and receive proper documentation. They states ours is a "retail job" and we did not warrant being included; charged an additional $450 related to the footer digging / stump hole filling work that was double billing. Disappointing because prior guidance from CRA was that the trench could remain as-is. We had already a paid other contractors for this added work so did pay double. We asked for a copy of that $450 invoice or payment of that invoice. They denied providing it to us which is suspect. The final bill has been sent to us by CRA with out this. Paver install was via a subcontractor too I found issues with footer to paver connections that would have caused large delays if not seen. Later undercut landings I had to repair myself. We waited for a week for the paver team to finish the sanding pavers (it took 45 only minutes); but this delay negatively impacted other work we tried to accomplish such as the color issue - not allowing us to get labor help. To their credit, the aluminum cage installation itself was well done - final inspection quality was lacking. It required follow-up work was done well. DO FULL INSPECTIONS! Overall, this project involved poor communication, lack of coordination, and questionable billing practices. Operationally the team did follow through swiftly to address the inspection concerns and minor issues observed after job completion and we appreciated that very much. Not the level of professionalism we expected. Rating 2 is based on not trusting the company, being boxed in by CRA on decisions that we ultimately regretted. It should be a 1. But the ops team tried hard. Final: CRA just wanted their money. HOW they operated seemed less important than getting STUFF DONE. Photos : tan pavers vs requested charcoal grey. cage install with dyed pavers (first of several tries to fix ourselves). door kick panel popped open. Inspection findings.

We recently used CRA to complete our lanai extension. These people were great from start to…read morefinish.They are professional, respectful and friendly. They explained the process thoroughly and made sure we were comfortable.We would like to thank Scott, Holly,Josh, Tito's crew and everybody else involved in the completion of our lanai. We are very satisfied with their service and products.

We needed the shingle roof replaced on our home during rainy season. I called Big C Roofing…read morebecause they did an excellant job on our flat roof 2 years ago. Bill the owner, warned us getting shingles may be tricky due to the COVID situation but they came through and did a fabulous job! Big C found the Owens Corning Merlot we had our hearts set on and they installed an Attic Breeze solar vent. The roof looks neat and crisp! I couldn't be happier!

Here is my experience of a new roof with Big C. I had a new roof installed by them earlier this…read moreyear. Work - The work is of a good standard, when the workers were at the property they were quick and efficient. However, the satellite dish I have was left dangling off the side of my house and was not reattached. Annoying but far from a big deal. Aside from this not much mess was left. However, I am still finding the odd Nail in and around my front and rear yard, again not to much of an issue. Time frame - From deposit to start of work this was about 5 weeks and this was clearly advised. This was fine by me and perfectly acceptable. When asked for a check for the deposit I advised that I do not have a checkbook, never have. I asked if they accepted wire transfers which they do but almost begrudgingly. When work started The old roof was taken off quickly within an 8 hour period, however it took 14 days before work began on putting the new roof on. There was a small storm during this time and the owner did come out to check for any damage the very same day. However, 14 days without a roof is not something that was ever mentioned. The delay in my roof being finished caused issues with my insurance company. My policy was canceled as I was unable to supply them with an inspection and wind mitigation report. Communication and transparency - I compiled a number of quotes for a roof and initially I was pleased with how quickly Big C was able to get back to me with a quote. They were keen to have my business. This however is where any form of good communication stops. As I was interested also in guttering I asked for a quote. One of the owner who I delt with assured me that he would get that quote out to me when he was next was at the property, however a quote for gutters was never given or followed up on by Big C despite asking via text, email and over the telephone. Things got worse, 4 days after the roof was taken off I received a missed call from the office. I returned the call 20 minutes later. It turns out the owner was ordering shingles and was audibly annoyed that I had missed his call. He then goes on to scold me as he had just placed his mass order for all the shingles of his roof jobs but realised he didn't know what type and color shingles I wanted. He didn't know this of course because he had not ever asked me. The color was not of much importance to me, and I asked why he waited until he was ordering shingles to find out what kind I wanted. I advised that he could have texted or emailed or called during the six day period or preceeding 5 weeks to find that out. The owner told me that he doesn't have time for that. Final invoice was much higher than the original estimate. That is because Big C do not include everything in thier original estimates, which gives the impression of a really good competitive price. When I asked for clarification again I was told by the owner that he didn't have time for it and to call him to discuss. I suspect that big c prefer when things are not documented in words. One thing Big C does have time for is sending out invoices. Two days after final inspection Big C requested payment for the roof. I arranged payment and assumed everything would be well. I was wrong, I received a phone call about a week later from the owner looking for payment. I explained I had arranged this & again it seemed as if Big C were miffed that I had used a wire transfer. Conclusion - I could not in good faith recommend this company to anybody. Whilst the work is good and I have no conpliants, The communication is poor, the owner is rude and they lack transparency

Asked neighborhood to find a person to repair front soffit. Kuykendall Roofing in Punta Gorda…read morereplied and repaired in 3 days. I had a difficult time finding anyone who would do a smaller job. Two guys were sent and did a fabulous job. Not only did a great job but cost was so much lower than other quotes . I took pics of the repair in progress. It looks like new. Thank you to theses two guys from Kuykendall Roofing that were sent . highly recommended!!!

Kuykendall Roofing Is Great! I have seen reviews before on Nextdoor about Kuykendall Roofing and…read morethey were great! Now I got to experience how good they are for myself. I called Kuykendall Roofing the day before in the afternoon around 2:45 pm and they came out the next day, today, at 10 am! It was a very small job to fix a hard to get to soffit on the roof butting against a small opening between the soffit and the roof which was a really hard area to get to. It was a Very, Very Reasonable charge. They are my go to roofer from now on! Thank you Kuykendall Roofing for being so good, nice and timely! https://kuykendallroofing.com/ 941-637-0588

If you're looking for an honest, experienced with no pushy salesmen tactics. Please read my…read moretestimony and you will see why Alan's Roofing stands out. Alan came out to look at an active roof leak. They look in the attic and got on top the house. Once they spotted the affected area they went ahead and fixed the problem. As they were putting their latter away I asked what they had found. He said "we took care of the problem. It's all fixed. You had a few nails popped on the ridge vent. We went ahead and replaced them with screws and laid some roofing cement to seal the shingles on the area that need it". I was shocked cause they didn't even ask me to fix it, they just went ahead and did it. I ask Alan what I owe him and his response won me as a customer for life. He said "are you married?" I replied "Yes". and he said this "take your wife out to dinner and have a good time" I was blowed away cause I had other roofers come out and I had all sorts of quotes. One of them wanted to replace my entire roof ($10,000 plus) and the ones that would consider repairing were in the $1000 range. I'm so glad I called Alan's Roofing. They save me a lot of money and my wife got a date night. How exciting is that! I highly recommend using Alan's Roofing for any roofing job. You owe it to yourself to get a 2nd opinion. Get ready honey cause we have a date night.

Alan's Roofing diagnosis my roof leak, repaired, cleaned up and did a fantastic job. Price was fair…read moreand both Alan and Brian are exceptional craftsmen. I highly recommend them.