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    Effective Real Estate

    5.0 (2 reviews)
    Open 9:00 am - 6:00 pm

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    Commercial real estate

    Property management

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    Pmi Rgv

    Pmi Rgv

    (8 reviews)

    PMI RGV notified our HOA that they would be shutting down their management services, and ever…read moresince, they've been completely unresponsive. Calls go unanswered, emails are ignored, and tasks require constant reminders to be completed--if they ever get done at all. At the beginning, they talked a big game and made it seem like they were committed to helping our community. But as soon as they announced their departure, they essentially abandoned us. Our property manager, Patricia Bravo, has to be constantly reminded to complete even the most basic tasks, and even then, they either take forever or never follow through. We are still paying them for services, yet it feels like we're being ignored. The lack of professionalism and accountability is beyond frustrating, especially when our community still relies on them until their contract officially ends. They left us scrambling to pick up the pieces while still taking our money. To make matters worse, when they do respond, it's either with excuses or empty promises. Simple requests that should take a few minutes drag on for weeks with no resolution. Their failure to communicate and properly transition responsibilities has only added unnecessary stress to our HOA board and residents. Even the owner, Gustavo Terrones, has been no help in addressing these issues. I personally emailed him numerous times regarding the ongoing problems with his company and his manager, Patricia Bravo, and he never once responded. He simply did not care and could not be bothered to even acknowledge the concerns. Once you sign the contract, he washes his hands of everything and moves on. Now, even after they're gone, their mismanagement continues to affect us. A month after our contract expired, PMI still had not resolved a $3,600 reimbursement owed to our HOA. There was no clear explanation--just vague excuses--and now our new manager has to clean up the mess. On top of that, our HOA landscaper called me today and mentioned that he was never paid for several months of service while PMI was in charge. Frankly, I'm not surprised--Patricia Bravo seemed to have mentally checked out a long time ago. I had to apologize on behalf of the HOA and assure the landscaper that our new manager, Norma from Streamline Management, would settle our debt with him. This is yet another lingering problem left behind by PMI. Even after parting ways with them, their poor business practices continue to haunt us. I honestly wonder how many more surprises we'll uncover. PMI is turning out to be a mistake we regret deeply--too much big talk and empty promises, just to be let down hard. At this point, it looks like we may never recover the $3,600 they owe us unless we take legal action. We may have to sue them in court just to get our money back. If they're willing to do this to our community--and to me, the representative of our HOA, a Marine Corps combat veteran and retired law enforcement officer--imagine what they're willing to do to a regular civilian like you. They have no integrity, no accountability, and no respect for the people they are supposed to serve. Don't be fooled by their promises. PMI RGV may seem professional at first, but once they have your contract, you'll see their true colors. If you're considering them for HOA management, or any kind of property management--home, apartment, or otherwise--save yourself the headache and look elsewhere.

    Worst property management company out there. I have been calling for months now to have a fallen…read morefence fixed together with some other maintenace issues and they never reply or send someone to fix my issues. Do not rent any apartments here on Albatross Ave. In Pharr!

    Effective Real Estate - realestatesvcs - Updated May 2026

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