Working with Scotty was great! My sensor was going off on my septic pump, so I made some contacts…read moreto ask about recommendations. Scotty was recommended, I was in contact with Scotty within 30 mins of hearing my sensor. He arrived promptly, he was professional, and he gave me a fair price.

So I totally understand that one's version of clean does not equal the same as another's... I TRULY…read morewas going to just pay the dang invoice and move on until I got another disturbing email from this "company". So from the start, I was really excited because the person I had spoken with seemed to be very level headed and business oriented... Only to arrive home feeling COMPLETELY deflated. I requested a "move-in" clean. I advised that the townhome had been unoccupied for a few years. I advised that our things were in the home but I needed a good once over before I felt comfortable putting things away... I can say FOR SURE two things were done that are listed on the contract... The toilets were gross from hard water and they were sparkling clean after. My oldest child's bathroom was clean, floors clearly mopped... Cabinets... ummm... and then I went to warm up take out for my son... VERY communal microwave in the office. My tub.. nope. Vents dusted, (even though they are sited in the quote)... Nope. Doors wiped down? You guessed it... NOPE. Despite how upset I was I tried nicely to convey that the invoice needed adjustment. I was met with begging to come play around in my home (no thanks), then gaslighted to try to believe that I can't read or see either. THEN LEGIT arguing with this lady about messaging me at odd hours of the night. The most basic understanding of consumer law states that even collection agencies can only correspond during certain hours. Only for me today to decide that it's not worth the wasted energy... Only for I guess her to pretend the interaction didn't happen yesterday??? This is truly the strangest, most disappointing interaction with a small business owner I have EVER had. She made very strange and incorrect statements about my financial status ASSUMING I would not be able to cover the bill, my knowledge of business practices, education level and... HEAVENS! See photos below.

I needed a company to clean my old apartment that I moved out of, and it definitely needed some…read moreTLC. These people were GREAT communication wise. They sent me a detailed estimate and they went above and beyond in cleaning. My old place looked like new. Arron & Mark do an absolutely outstanding job and are very detailed. Next time I need someone to completely clean my place, I will be calling on them again. Highly recommended.

Scam, I own several rentals and every job was done incorrectly. Two roofs, electrical, and trim…read more He stole my keys to one house and took my money not returning. Muncie police have been in contacted with no response probably because he's in jail. His employees quit because he wasn't paying them. As I understand, he's in jail for other past jobs. Just don't use, he starts quick and cheap- then will take advantage of you. Please do a background search. Also shook pipes and pulled on wires to get more work. He's is cross eyed with a tattooed cross under one eye so you can recognize. Charles Baldwin, there is a warrant for your arrest in Muncie.

Warning!!! Fraudster!!!…read more charles baldwin quoted a job, but requested me to pay 50% down before starting the job. he also stated in his quote that it would take 3 to 5 days to conplete. i sent him the payment through cashapp on 9/9/2025. after 6 days i checked on the job but nothing was done. he lied about that it was conpleted and came up with all sorts of excuses.As of 9/27/2025 the job has still not be completed. He checked the basement and quoted for some plumbing work. He's lying when he says that the working conditions were not good. He's a sammer and quotedvvery low so that people go for this thief. WARNING: Fraudster!! Summer!! Stay away

After being let down by 3 contractors I found Shepherd R&R on Yelp. David answered my call…read moreimmediately and set up a time to come to my house and give me an estimate on 3 jobs that I needed done. David was incredible! He saw my situation (fixed income) and kept the estimate as low as he could. After a few tweaks in the jobs we agreed on the work. David showed up on time to complete the first job (I had been waiting a year for someone to finish what the last contractor left undone in my kitchen). He was meticulous and got it done! The next 2 jobs are scheduled for next week and I am looking forward to those being done. I would recommend Shepherd to anyone needed work done on their home.

completion of the projects took four times longer than estimated. we had to buy a second shower kit…read morebecause they broke the first. The second one was not installed correctly and the needed pieces are missing so we had to return to store. Would have saved money and time by watching a few YouTube videos and asking neighbor to help. Strongly suggest not using this company.

warning!! warning!! owner will short the job by not doing…read morewhat should be done. he will argue with you and add a big price to bill to do what 2 builders and 3 other specialists said should be done. one said "sounds like a crook". you have been warned! lots of details found undone after he was paid. he leaves the job to a helper who stops working when owner leaves to go to another job. be very very careful!!

I was highly impressed by the timely response with the company. Patrick and Mogan came to my home…read moreand were very professional. I had an idea of what I wanted built but Morgan had some wonderful suggestions and I was excited for her to take action on them. Patrick never missed a beat. He explained the stages of building to the time it would take from start to finish. Let me say I love my new screened in patio with Morgan's added touches. I will recommend them to all my friends and family