Officer Morris was professional and polite; Officer Gutiérrez was pleasant, knowledgeable and…read morepatient with my complex situation~ You're lucky to have them on your Team~ A positive experience overall~

Forget about filing a police report here the person who is on the computer is just plan rude tells…read moreme it's a 2 hr wait or to call 311 when he is sitting on his desk really doing much but swearing chatting with other cops talking about their family, laughing and about nothing important. This is why people don't trust no cops anymore. So much to protect and serve.

The State of Illinois does regard cursing at someone reportable if the victim feels threatened or…read moreunsafe. it is unlikely that asking a question to be met with the extreme of cursing is the way a doorman should respond. The job of a Doorman is safety for the residents. Unfortunately the 311 non emergency dispatcher explained he is a Policeman and I do not believe his total explanation nor refusal to consult the specific definitions. If this is a non emergency number I do not think the dispatcher should evaluate probable cause and criminality. My question after 45 minutes on hold was can a police report be made without a last name...he responded "yes." The next step was not necessary as I am the one threatened and he of course, turned it around on the victim. The exchange was 11:51 am, Saturday, December 13th, 2025. Does it take a murder ... ? My escalating incidents from a Doorman took place at 400 N. LaSalle Dr. Since no one seems to listen or consider random escalations of harassment lead to larger escalations of threats and safety concerns to the victim; the name of the Doorman is Dan should anything happen to me or my Service Animal please begin with him.

I called the non emergency number for help to report property damage on or about the Feb 19. The…read moreoperator/officer was very attentive, pleasant and helpful to give me the correct department to file my report for property damage by an unknown vehicle and person driving. The officer this morning expressed a smile and concerned of my problem and assured me that this would be the first step and process to file my report. She showed professionalism at all times over the phone and made me feel that my call was as important as any other call, giving me the upmost attention and assurance that the other department would be helpful to my concerns.. Her training and manners as a professional operator showed and for that I am grateful for the great service over the phone. I LIVE IN SAN ANTONIO, TEXAS, but owe property in Chicago. Moved out here 9 years ago. My family thank the men and women of the hard work and dedication as a police officer. We pray that the officers are always protected and safe from harm. GOD BLESS THEM FOR TAKING ON A TOUGH JOB OF OUR SOCIETY.

There are irregularities in this district . When called they take long to assist the caller.read more

Very professional and friendly. The officers care about people in the district and respond quickly.read more

for anyone that messes up and needs to go to jail, this is a place to go…read more this is not a place that you wanna go to and be at. It's got a lot of murderers and people that are in there for bad things. Keep yourself straight and stay out of there.

Best escape room ever!! very interactive! If you try to steal the keys from the guards they can…read moreattack you! 10/10 would recommend.

A member of my family has a seriously mentally ill person harassing / stalking them. They have…read morecalled the Chicago Police -- from this district -- a few times now. The officers have been restrained and thoughtful dealing with the individual, extremely skilled at de-escalating the situations, and have gotten them once into involuntary psychiatric treatment. They have been extremely prompt and responsive when called. Very, very impressed by all the great work. I realize people have bad experiences with CPD but we also need to acknowledge when they provide outstanding services -- and a very difficult job to do.

Well a police station so close to my home always makes me feel comfortable. You'll always see a cop…read morecar in the area -- I know, its not always a pleasant sight when your driving, but, hey, it keeps the area safe!

Horrible Place! The staff is terrible, rude and disrespectful, wouldn't let my child come in with…read moreme. So ghetto.

Super helpful in recovering my lost items from Chicago O'Hare, even after 16 days of "whereabouts…read moreunknown" from two major airlines and the TSA. Staff @ the DERS are very helpful and easy to deal with, given the amount of items and workload they have. Thank You!

I want to commend Officer Kukielka and Officer Negrete, along with many of their colleagues for…read morehelping me today when my wallet was stolen at the Panera Bread on Clybourn and Elston. I received an alert that my card was stolen and being used at Target. I immediately called 911 to let them know that the thieves were in Target still attempting to use my cards and asked that they send a police car ASAP. Kukielka and Negrete were in front of Target in under 5 minutes and went with me over to PetSmart where the Target Security Guard had followed the two thieves. They were able to find my ID and a credit card in their possessions and arrested them. I feel like often we only hear the negative when it comes to the CPD, I am here to tell you that these men and women were incredibly professional, helpful and made my not so great Sunday a whole lot better! Thank you SO much for all that you do, we appreciate it! Jennifer G.

After a hit and run accident, I had to go in to file a police report. You'd be amazed at how many…read morehit and run incidents the CPD has to deal with. It's sad. Hopefully they catch the guy. Police were friendly, courteous and respectful. I back the Blue!

Well I never have wanted to visit a police station, so that was a bummer. But the rental car I had…read morewas t-boned by a careless driver a block and a half from my house, and they wouldn't come out since no one was injured so myself and the driver went to the station to file a report. It was quiet on that Sunday morning, which at the very least I was thankful for. It took about 15 minutes to file the report but it took longer than that because it was a shift change and they don't pay attention to you then. At least they have some plants that could keep me calm, less annoyed.

I was just there and saw a sign about the art glass. It's such a beautiful building anyone know…read moreabout the building. The ceiling is wood and it's just amazing. Always feel like it's ok to interact with the Police. Just makes me feel safe

We have an unhoused person setting up an encampment on our private property. I called the police…read morestation to get help, or ask who is best to call to come out and speak with the gentleman living on our property who we have previously spoken to and asked to move. Instead of helping me the man who answered the phone yelled at me about how I need to "change my way of thinking" and he "doesn't understand what's wrong with people these days who don't want to call the police." I do not understand where this attitude was coming from, but I certainly did not need a lecture, I was just asking very nicely where to direct my call if that number was not the correct one. Maybe people don't call the proper lines because of people like this guy who don't know how to be kind and helpful!

Lets have another shout out for Chicago's finest...again too lazy to move police horses or direct…read moretraffic at Wrigley Field and the surrounding area for buses full of seniors and handicap fans...They continually give misleading information for the buses...often telling them that Clark st. Is closed to buses....Buses full of Seniors and the Handicap ??? WTF...all they are doing to collecting a paycheck and not working.

30 December 2020 Chicago , Illinois…read more I recently moved from Chicago to Florida but returned to Chicago to spend the holidays with friends and family. While visiting a friend I experienced a "Trip & Fall" event and decided to document the event by generating a Police Report. I opted to avoid a trip to the Hospital E. R. as I was still ambulatory although somewhat shaken up. I went directly to the 012 District at 1412 S. Blue Island as that was the police district where the incident occurred. A civilian aide addressed me and she generated a report to memorialize the event in case an injury should manifest itself later leading to a medical or legal intervention. I requested a copy of the report but the request was denied. I was provided with instructions on how to obtain a copy of the report by purchasing a copy from Police Headquarters. Huh ? Why do I pay taxes ??? A report could have been printed out for free and presented to me while I was there in person. But no , I am to write out a request equal to the report just generated by the civilian aide and mail it along with a check to Police H. Q. requesting a copy of the report be mailed to my home address. Oh well , so much for the "city that works". Must be one of the reasons l left Chicago. Winter is too cold. Taxes are too high. Violent Crime is out of control.

I am someone who has always defended our officers; however, with one phone call, this has changed…read moretoday. I filed a police report on 8/13/18 as my wallet was stolen from a Lyft passenger. I called 2 weeks later to find out if a detective was assigned, per instructions. I was told that there would not be a detective assigned as I did not expressly see her take the wallet. I then made my 3rd trip to the main police station to find out what else to do. No help at all. Next, I called 311 for help and was told that while the theft is not considered a theft since I did not see the action. And I should therefore file an identity theft case since she was using my Ventra card (video surveillance is avail on CTA by the way) and attempted to use my credit card at the target across from where she got out of my car (also a lot of video surveillance options). I did this and followed up today for detective support. This is what I was told by an extremely angry person (answered the phone in angry tone from start) - this is the summary, I'm sure it was recorded so can be replayed: She said that they are not going to send this to the field, there is no time to chase every little incident. She further stated that everyone steals. Well that's insulting, I do not steal and I am sure that the vast majority of people reading this do not steal. She told me that I need to be more responsible so that this world of thieves cannot take my things, I said, clearly because CPS apparently is not here to serve or protect me. I have the first name of the criminal from Lyft but I cannot get a last name without a subpoena. The name could easily be matched with the person trying to use my card at Target and to the 5 different ventra stops for which she used my card to travel. I asked why they were feeding into the systemic issue of allowing crimes. When someone gets away with a crime, what do you think are the chances of this person trying a more serious crime each successive time until something tragic actually happens. Shame on you CPD, I cannot even feel safe/comfortable in a Lyft because I know that no one will respond. Now I have to hire a private detective to do the job for the police I am finally starting to understand why there is such a lack of respect for the police in Chicago and I am no longer a cheerleader for them. Respect is not a given, it is earned!