I can only conclude that the owner enjoys going out of his way to be rude. Probably the most…read morejarring interaction I've had with a shop in a while. Note there's a sign inside the shop to not take pictures which you will definitely miss if you're outside taking a picture

I went in this shop to purchase some papers and rolling Tobacco the employer there was not helpful…read moreat all and very rude whenever I tried to ask a question. Seemed as though he wanted me out of his shop.

Quaint lounge, good selection of sticks and drinks. Very cool owners. Loved it. Can't wait to go…read moreback!

Casa havenza was classy, pretty and clean. We were a bit disappointed with the choices of the…read morehumidor, since me made quite the truck to get there. But we did find some nice stuff here. Staff was nice, not the most knowledgeable but they tried. And we appreciated it. The cigars also were fairly priced. My husband only burned one from there but he said it burnt really well.

As a beginner cigar smoker the service, knowledge and helpfulness of the lady today was superb…read more Great range of cigars, the different depth, flavours and type of cigars were a bit overwhelming for us, but the lady did not make us feel awkward, when asking about each one. great service

CigarWorld is located on the 7th floor of the nice El Corte Inglés department store in the gourmet…read moresection. They have a nice walk in humidor which is stocked fairly well however they only sell by the box. The issue that I have is that the women that work there have no personality, are unhelpful and know nothing about cigars. I ended up purchasing a box of Bolivar Lusiados for €155 but the sales lady acted like she was doing me a favor selling them to me. If you are looking for a real tobacconist do yourself a favor and visit the classic Casa Havaneza or the excellent La Casa del Habano that are also in Lisboa.

The girl who works there is really nice, but there is usually a long queue to get in.read more

No Cuban cigars. Totally different than the other stores around the world. I am surprised the…read morefranchise allows this store to keep the name. It's out of the way as well so beware.

This La Casa del Habano is an excellent shop! I have been to more than 30 LCDH's in the world and…read morethis is one of my top 5. While not large and ultra fancy like Amsterdam or the new one in Harrod's, this one is intimate, warm and you can feel how passionate Luís is about his shop. Walking into the humidor you can feel that the RH and temperature are carefully monitored. Once in there you see the well thought out selection of Habanos. The price of Habanos are very good in Portugal and not much higher than Spain. The advantage is that I have only been to one shop in Spain that has the quality humidor and expertise that Luís has. For a few Euro more I would happily pay for the qualities he provides. After a nice visit I happily walked out with a handpicked box of Trinidad La Trova's and a handpicked box of Bolivar Lusiados at a very fair price. In Lisboa I liked the classic Casa Havaneza and their location however this LCDH would be the place to shop if you are very serious about Habanos.