this service was very disappointing , i called him (ed) and he himself answered, told him i had 1/2 copper water pipe split and that it was right behind an access panel that i already removed so it was exposed. he sends 2 guys out to my house , very nice people. they were there approx 15 minutes, i watched them do the job while the guy that was doing the job was very nice, he talked to me the whole time. his younger helper, approx 19 yrs old , ran out to the truck one time to get something. the job was ok, they didnt put access panel back on, 4 screws but my problem is this, the bill was 247. 00 dollars, he charged 96.00 for the guy who did the job and 96.00 for the guy that got the part. he also charged 47.00 for parts, marked as soldering kit??? and 2 pieces of 3inch pipe. i called him today to ask if he could do another job at another property but i also complained about the charges from the previous job, he said hey thats my rate i had to send two guys and i said i told you what the job was you didnt have to send two guys, he then said well if your not happy call someone else. i was in a pinch because the other job i called him for was for a persond apartment that had no heat, so i said, no lets do the job, he said early afternoon, i called at 3pm he answered and said, oh no, those guys arent anywhere near going to you yet, then he said let me call you right back!! of course no call, would not recommend to anyone. read more