In response to the negative review by Lyn W, I want to share my experience with Dr. Collins and the crew at Edom Veterinary Clinic. I have used Edom Veterinary Clinic for five years. We have 10 cats and a dog. The doc and his staff have ALWAYS provided what I call above and beyond service to us. On two occasions, the doctor came in Friday or Saturday night to treat my cats that had been bitten by copperheads. On a third occasion, he waited at the office for an hour and a half after closing time because I was bringing in a kitten I found that had been hit by a car. I was sixty miles away when I called at 4:45. He said he would wait until I got there. He treated the kitten that night when I got there, and then kept her overnight, and came in again on Saturday to follow up. Last year, when one of my cats had cancer, we had to had him euthanized. At that time, Dr. Collins had been sick and his daughter, Dr. Alisa, was running the clinic in his absence. A few weeks after that, Dr. Alisa sent us a very nice sympathy card. She included a handwritten note saying that with our kitty's condition, we had made the difficult, but proper decision to euthanize him. We are very satisfied with both doctors and their entire staff. In fact, my wife bakes them a few dozen cookies now and then. We're seventy and have had lots of pets over our lifetimes. We have had the extremely good fortune to have three excellent vets in those years. The Collins family and their staff are right there at the top in terms of quality care for both the patient and the owner of the patient. In closing, I must say that Lyn W certainly has the right to express her negative opinion, but I think what she wrote is unfair and biased. signed, Joe and Julie Everett, Edom, Tx read more

I have used Edom Veterinary Clinic for many years. When Doc Collins was there, he was/is an amazing veterinarian--kind, compassionate, and understanding, especially during the hardest moments of owning a pet. Over the years, he helped me say goodbye to several of my dogs, as well as dogs belonging to my mom and dad. He understood how difficult those moments were. He would even come out to my vehicle so I could hold them in my arms while they peacefully crossed the rainbow bridge. I will always be grateful to him for the compassion he showed our family. Unfortunately, since Doc Collins retired, the clinic no longer has that same hometown, compassionate feeling to me. Last week, I had to make the heartbreaking decision to put my 13-year-old dog to sleep. I knew my dog. I knew her age, her condition, her quality of life, and I knew in my heart that it was time. It was not a decision I made lightly. Instead of being met with compassion, I felt like I was being grilled and made to defend my decision. I was questioned about when she last had bloodwork, how long she had been "bloated" (she wasn't bloated--she was overweight), and how long she had been having problems with her hind legs. I was told that if they knew the results of her last bloodwork, the vet could tell me what was wrong with her. I wasn't there because I didn't care enough to find out what was wrong. I was there because I loved my dog enough to know when it was time to let her go. Putting down a pet you have loved for 13 years is already an incredibly difficult and emotional decision. The last thing someone needs in that moment is to be made to feel guilty for choosing euthanasia instead of additional testing. I understand that a veterinarian has a responsibility to make sure euthanasia is appropriate, and I respect that. But there is a compassionate way to have that conversation. I left feeling judged and guilty during a moment when what I desperately needed was a little kindness and understanding. I truly miss the hometown veterinary clinic Edom used to be and the compassion Doc Collins showed my family for so many years. read more

Great people here. Very thorough. Extremely helpful. You can tell that they really care about your pet. Would recommend them to anyone. read more

I absolutely adore the ladies at this clinic. Their love for your creatures shines through in their work. Always quick to answer and quick to help solve any issues! read more

My puppy died and they knew how sick she was but wouldn't see her till the next day after telling them I was just waiting on my deposit to hit that same day which it hit about the time her appointment wold of been all about money there read more

Amazing vet. Very attentive & loving towards our fur babies! Prices are reasonable!!

Living in the country we get a lot of "drop off 's " and I always find it refreshing to take them to Edom Vet Clinic and they treat these babies as if they were Pet of the Month on a poster. The ladies up front are fantastic and always willing to call if they have someone cancel so we can get in sooner. This is a great place to bring your fur babies ! read more

We've used Edom vet several times a year for over 10 years. They have always treated us and our animals great. We will not use anyone else, so much so that when we were house shopping, I had to stay in the same area so we could still be close to them. I had (2) 30 yr old horses that needed regular care the past several years. Dr. Alicia was always very helpful. I can not say enough good things about them. read more

Professionally the service wasn't too bad except the fact that they didn t even have a machine to do the blood profile and I had to wait 48 hours to get the results unless I paid EXTRA to rush the results and still had to several hours to get those. Also, if you have an emergency on Saturday morning at 9:15 am, they charge you an extra $75 to come in. They basically aren't open (as most vets are) on Saturday mornings. As for the office manger from hell, a woman named Anne was ALWAYS negative and condescending. At every other vet office, my maltese would inevitably run off the scale before it could register it. They would always tell me to stand on it with my pet and then without my pet. My dog would not get on the scale. They said that he had to get weighed. Instead of helping me, I didn t know what to do and was very flustered so I just got on the scale to coax him up on it. Then she went haywire saying that I broke their scale!! I rescue dogs and sometimes rescue helps me with the vet bills if they are more than I can handle at the time. The first time that I took my other dog there, everything worked out wonderfully but Anne wasn t working in the office at that time. Turns out after spending hundreds of dollars in 2 weeks time, that my dog had to be put to sleep. I told the doctor at that time to hold that check until I got the money from the rescue folks. I also advised the office help to hold the other 2 small checks until I got the money from rescue. We re only talking about $200 after I had shelled out over $500 of my own money to them. Anne (come to find out that she s the vet s wife!!) didn t want to wait longer than 2 weeks and disregarded my instructions and deposited the checks anyway. It cost me alot of money for NSF fees at the bank and then she tries sending me a certified letter. When I got the money in from rescue, I went to pay them. They tried charging me another $100!! They were one of the nastiest people that I have ever dealt with in my life when it comes to vets. The doctor got on the phone and was very condescending to me (even though a few weeks before that, he claimed that he was a Christian and even showed me a video of some Christian event that he attended.) I think that he needs to re-think whether he is truly a Christian in his heart the way that he talks to condescending to people. I will NEVER go there ever again. If you don t mind having to deal with such NEGATIVE people, then this is your place. If not, I would advise someone to find much friendlier and compassionate people that genuinely care about you and your pets. read more