Alligatortek is an excellent company providing prompt service. They speak in easy to understand…read moreterms so i am never confused. They have work on two very different projects. One involved improvements in how one of our access programs functions, the other was correcting the implementation of our SharePoint site which was not properly setup by another organization. Alligatortek is very responsive and I highly recommend this company.

My firm first retained alligatortek seven years ago, and every day for the past seven years I have…read morebeen very happy we did. The company and its people are dedicated, responsive, and creative. Alligatortek built a proprietary system from scratch that has stood the test of time and met all of our significant needs. Whether troubleshooting issues that arose from our internal software upgrades or adding new features and capabilities, alligatortek is always there to timely solve problems and/or create whatever we need. I look forward to our continued work with alligatortek, and highly recommend the company.

SCAM! This company will rope you in on a one month test run of their service, but will continue to…read morebill you monthly after that month expires. Once you find out, they will refuse to refund the unauthorized charges and hang up on you. Their service is terrible and you will not receive any deliverability for your emails. Do not use Hypermail.

This company is a rip off!!! Do not use. We ordered an initial 200K test emails for $100. They…read moreended up billing our credit cards numerous times for $1,450. They will not talk to us, they will not refund. Joe Green who was our account manager is no longer with them so he must have taken money and ran! Phil Carbon is crooked as they come and tells us he will call us back and doesn't. Hypermail is a big SCAM!!! Save your money!

I needed my computer repaired fast for work and school and took it to Pro…read more I am thoroughly impressed with the care an attention Lead Technician Spring and his team showed. My computer works better than new. Additionally, the were at all times personable and respectful. The price for the repair was reasonable.

I normally don't write reviews on here, but I felt that others should know about my experience. To…read morestart off, I should mention I am not an expert in computers & technology, but at the same time I am not a novice either. I have fixed and modded computer components & have built PC's plenty of times on my own. First time I went here, I went to get my 15" Macbook Pro Retina laptop screen fixed, an easy repair. I went here because I was too busy to do it myself. Sorin (lead repair tech) advised to replace my broken screen with a used screen to reduce the repair cost. I said thats sounds good and proceeded. When I got the repair back, the screen itself was dirty and the metal lid had tape and residue on it. I understand that the replacement part was a used piece, but he couldn't spend 5 minutes wiping it down and making it look presentable? This was a $500+ repair. At the end of the day, it isn't a big deal, but the reason I mention this is because it is relevant for my next experience with him and this business. My $7500 custom build PC that I had built, suddenly no longer could boot up, POST or enter BIOS. Sorin offered a diagnostics test for $80. I agreed as I needed to confirm which of my parts was malfunctioning so that I could process a warranty claim with the brand. On the phone, I had asked him if I should bring manuals - he said no. I bring in my PC and I tell him I will be right back as I left my power cable for the PSU in my car. He admentently says I don't need to bring it in (without even looking at my PC). Okay fine...I'm not going to argue with a "professional". I also asked if he would like to be provided a list of the parts in my PC to help him troubleshoot more efficiently. He said nope, no need. I drive back home. Next day, I get a call from him and he tells me that he did not realize my PSU (Corsair AX1600i) has a different plug and that he requires me to bring in my power cable. Great. Now I have to drive all the way back to the store when this could have been avoided if he took 30 seconds to look at my PSU when I first came in. I get a call from him later and explains the tests he ran. I should note that he said he was not fully able to test my CPU (3970x), GPU (RTX 3090), or motherboard as their shop does not have the parts needed to run a in-depth diagnostics test on higher end computer components. *This is why I originally told him if he would like a components list of my build when I first came in.* Basically I paid $80 dollars for a rudimentary diagnostic test that was not comprehensive at all in my opinion, as the CPU, GPU, and motherboard are the most important components of a computer. Fine, I guess this is the best I can get for an $80 dollar diagnostic test. I promptly ask him to put my PC back together so that I can pick it up. When I arrive at the store, he hands me my PC back and he said was not able to get the front facing fan on the CPU cooler mounted properly onto the heatsink. Um...okay...your business is called "PRO - Technology Professionals", but you can't even mount a basic CPU cooler onto the motherboard? I also noticed when he put back my GPU, he did not plug back in the power cables for it. And he also reseated my memory sticks incorrectly (pic included).He clearly put no effort in putting my PC back together. Do you not take pride in your work? Completely sloppy. This kind of leaves a sour taste in my mouth, but again, not a big deal to me, so I bring it back home. When I get back home to inspect my PC closer, I noticed the reason he could not mount the front facing fan on the CPU cooler is because it was the incorrect fan. My CPU cooler (be QUIET! DARK ROCK PRO TR4) has 2 fans that need to be mounted onto its heatsink. I don't understand how he could have messed this up because the two fans are both different sizes and only one of them fits on the inside. Instead, it's clear he forcefully jammed the other fan into it as it is basically impossible for it slide it in otherwise. It is astonishing he did not try to look for the manual online, or bother to call me to confirm how to correctly put the CPU cooler back to together. This was not a AIO or custom loop liquid cooling system... This was a simple cooler with two fans. The only way I could pull out the fan was to break the rubber gasket on the heatsinks - thereby damaging both my fan and heatsink. I call him and address my complaints and was ultimately met with an attitude. He tells me I need to bring my computer back to the store so that he can remove the fan. I refuse as I am not going drive a third time back and told him there is no way to remove the fan without damaging the cooler. I am normally a easy to work with guy and I am usually empathic to certain situations. I didn't even ask for a full refund and was compensated a $20 dollar refund. That doesn't even begin to cover my $90 CPU cooler. To have my $7500+ dollar PC disrespected like this is completely unacceptable. Avoid this place.

I live in Chicago But i work in maywood I went to a Computer repair on Lake street I told the…read moregentlemen that i need my computer right away, he said no problem which he got my computer fixed the same day. Thank you Fingerprint.

From the owner: Operating System Installation (Windows or MAC) Our…read moreservice consist of a complete professional installation, it comes with reinstallation of drivers, software and updates. Antivirus + Antispyware Installation Complete Anti-Virus & Antispyware protection in one product. Provides comprehensive protection against viruses, spyware and other online threats. Data Backup Data backup service of documents, pictures, music and will be burned on DVD's. Initial diagnostic is required to determine what data can be recovered. Virus & Spyware Removal We can get your computer up and running again by removing all viruses, spyware, malware and rootkits on the computer. Installation of Software Installation of basic software like Nero, Power DVD, DVD Fab Platinum, Deep Freeze, Mavis Beacon Teaches Typing Deluxe 17... etc. Installation of Drivers Includes the installations of device drivers like sound, video, network controller, etc. Change of Hardware parts Power supply, DVD, CD drives, any periphera

Computer was having issues logging in and being super slow. I requested some help from Media moon…read moreto help fix this bug. They were able to quickly and easily figure out what the issue was and resolve the situation. Will definitely be going back to them for any issue we ever have.

From the owner: Media Moon, LLC. is a managed IT service provider (MSP) that aims to give peace of mind and…read moreincreased productivity by managing and optimizing your technology. We specialize in providing support that is focused on preventing downtime caused by technology. With the use of tools such as remote monitoring and management the goal is to stay on top of the health of your website, computers, and systems. If an issue arises, it will be fixed before it causes downtime. This ultimately leads to the streamlining of our clients' operations and eventually their growth. Our main goal is to do more than provide web and IT support - it's to provide you with as much prevention and foresight as possible to keep your technology up and running optimally.

To Alex W. Having…read moreworked there, I assure you, it's not Kevon's fault for the most part. Read the LATEST Glassdoor review and you'll get a better idea of how chaotic Syscon is. Owner micromanages everything, including Kevon, the so-called "Director" and pulls him in every direction at every moment she gets. It's bad. He's run around so ragged by the chaos of that business that NOTHING gets done. Very little is actually "accomplished" and the only tickets in their crazy ticket system that get "resolved" are tickets like Office repair and basic stuff like that. Keep in mind, Syscon only asks for 6 years of experience for a 100K Senior Level IV and the description purely shows that you'll be doing "check this and check that" and "checklists" and monitoring/maintenance. NOTHING NEWLY DEVELOPED seen during short tenure there.

Kevon he called me and wanted to schedule a phone screening for hiring, he never called me back,…read more he kept me in the dark, it seems it's an unorganized place to work for, Unprofessional.

I have nothing but great things to say about Catalano Caboor and Co…read moreThey certainly know there business and the nicest people you will ever meet Thank-you for all you Do ...

Apparently after having my taxes done for years at this company, my name was on "the list" to…read morereceive a letter stating they could no longer keep me as a client. Well I never got the letter so when I called to set up my yearly appointment, I got unceremoniously dumped! The receptionist said, " Oh, you were on " the list" and should have received " the letter". So sorry". Hmm...very strange way to treat someone who always paid in full at the end of her appointment!