If I could give this place zero stars, I would. My father was there less than 24 hours before he…read moreencountered abuse and neglect. I believe that their "care" hastened his death but even if it didn't, I will never forgive them for making the last bit of his remaining time uncomfortable, demeaning, embarrassing and painful. Further, getting through to anyone was next to impossible. The only helpful person I found was a new receptionist. While she went out of her way to help and was clearly one of the only staff members who seemed to have any kind of desire to assist patients and families, this facility left her alone without proper training. And the "trained" receptionist who preceded her shift, couldn't be bothered. If you care for your loved one, don't send them here at any cost.

My brother was put there over two months ago. This place is absolutely horrible! It smells awful,…read morepatients are neglected, there's some physical therapy no speech. Their call buttons are unanswered or very slow response. A patient will ask for a specific thing, it is ignored a lot of times. Things are going downhill for my brother. His mental health is getting worse with no recognition. Trying to get answers is next to impossible. NO ONE should go through this!! Something needs to be done!

My siblings and I are incredibly grateful for the care my dad received at the Montoursville, PA…read moreValley View Rehab & Nursing Center. From the very beginning, at admissions, the staff treated him with dignity, patience, and genuine kindness. It was clear that they didn't just see him as a patient, but as a person. The nurses, aides, and support staff were attentive and compassionate, always taking the time to explain things to our family and making sure my dad was comfortable. Knowing he was in capable, caring hands gave our family peace of mind, and for that we will always be thankful. I would wholeheartedly recommend this facility to anyone looking for a place where loved ones are treated with respect and true human care. The staff are wonderful!!! ~mary manzoni

After a major operation, I went to Valley View for 17 days. The goal was to give me strength and…read moreways to safely maneuver around my house. The staff is professional, caring and friendly. Everyday the recreational staff had multiple things to do for fun and bonding with others. There are full time hairdressers and nail care which I took advantage of at no cost to me. Finally, the food was good which helped since I was unable to eat after my operation.

A respite room was booked months in advance. When the time came to take my mother to the facility,…read morewe were told her room was not available, but everything would be OK. Of course, it was not. A woman (my mother) with dementia was placed in a patient's room while the patient paying for the room was away. All of that patient's personal belongings were in that room. At the return of that patient to their personal room, My mother was placed on a couch in a public area to sleep. Her personal items were in the public bathroom. WHAT? In the meantime, another person who arrived at the double booked room before my mother, was resting comfortably in the room I paid for. So, the facility was receiving double pay for the room I booked for my mother to stay in. I was told by the manager "what is your problem?" she has a roof over her head and three hots in her belly and you got to go away". Unacceptable. Worst experience ever for a patient with dementia and for the caregiver who needed some time off. She had a definite decrease in her mental abilities upon her return home. As for the time away for the caregiver, stressful and the urgency to return early was necessary. To top it off, I was told (lawyer) there is nothing you could do, because they have a good reputation. That is also unacceptable. My anger is over the top! I wasn't going to write this up, but I spoke to an ex employee of the facility that was present when my mother was there and they told me of her mistreatment.

Such a great place! PT is effective and Brandi and Lisa are very nice and knowledgeable. Thanks…read moreladies!

ProCare is the facility I decided to go to in order to rehabilitate my knee after an injury. The…read morehead therapist Dave, and assistant Brandi are a team that made me feel very welcome. The workouts are very individualized, as well as challenging. I have visited this facility for a few months and my knee has progressed very well. I would definitely recommend ProCare to anyone that has experienced a sports injury, or for geriatric rehabilitation.