5 Hands down the…read morebest auto shop I have been to in Rockingham County! 3 separate auto shops could not figure out what was wrong with my car. Beroth not only took their time but reassured me along the way they would figure out what was wrong. Temps were in the upper 90's and these amazing men were the only ones who would help me! Customer service was amazing! Clean restrooms Television for entertainment Labor service Exceptional!

I will not take my vehicle(s) anywhere else! Customer service is always above and beyond. The work…read moreis always amazing and fast. Quotes are accurate. I cannot say enough about these guys. Go! You will not be disappointed!

First off- I find Yelp reviews to be off putting and negative for no particular reason . It seems…read morepeople only review when they're upset, sometimes it's justified and most of the time it's not. I'm leaving this review because I look forward to coming to get service done on my truck, here's why... Every single time I come here it's the same, Great service and customer service as well. The service advisors at the dealership are top notch, they are friendly and accommodating, every time I'm in they are focused on providing great customer service. When you arrive you are greeted by employees who refer to you by name and know why you're there. Paperwork is done efficiently and all options are explained to you, there aren't surprises regarding your visit. All dealership team members treat you with courtesy and respect, work is done as agreed upon and your car is returned to you in the same condition it is dropped off. Eli was my service advisor and he was very thorough explaining my service options and keeping me updated about the status of my service. He showed the same level of courtesy and enthusiasm from start to finish. Waiting the customer area there is coffee and bottled water, comfortable seats, cell phone chargers, tv and WiFi. In conclusion, I was handed off to the cashier at the end of the service, she was as friendly as the rest of the staff, I've never had a negative experience at Tri-City Ram when servicing my Ram truck and I look forward to my next visit, I encourage you to do the same. I was given the opportunity to provide feedback and I gladly took the opportunity to do so. Too many people provide feedback or are critical when they have an issue or experience a problem. I hope to continue to receive the level of service that Tr-City has provided to me, going to the auto dealer for service doesn't have to be a drag.

Will never return to this dealership and would say stay away! "Manager" Mike was rude,…read morecondescending and didn't say thank you or sorry for this misunderstanding/confusion. Just walked past us as we were leaving. I said to my sister, "They have a great manager and I will be writing a review." He then replied, "I'll remember that." I hope he does because I will be contacting the owner and let him know how I was treated. They also had my car for almost 4 months last year to put in a new engine. I actually had to take time off of work, go to the dealership and personally get on the phone and order my own engine!!! Go somewhere else!! On a side note, I had to pick at least one star to be able to post this, that is the ONLY reason they got that one.

Overall Great quality service with helpful,kind,honest employees and reasonable prices! You…read morecouldn't ask for a better place. Definitely recommend.

I cannot say enough nice things about Claybrook Tire. We had a blowout on the highway not far from…read moretheir shop, and while AAA was giving us a runaround about a tow truck that wasn't going to come on a holiday weekend, they sent one of their team to come for our wheel, replaced it with another team member's spare, replaced and reinstalled it on the highway where we were stranded. They were real lifesavers and we won't forget their kindness and commitment to customer service. If we could give more than five stars we'd give it to them.

My alternator went out in front of my house. I really thought I was going to need to have it towed…read moreto a shop but M&D completely eliminated that problem. The response time was quick and they were finished with my car in less than 2 hours. I will be contacting them for my car needs and hope that this review encourages others to do the same. They are very nice people and really enjoy what they do!

Reached out to Mike to come look at one of my cars for a diagnostic after him and his son…read morepreviously had replaced an alternator on one of the cars. He responded that he should be able to come look at the car, heard nothing back then texted later that night that he would come look the next day to which I never received any update. Disappointed with the lack of communication and false advertising that they would be able to come look at my wife's car. I understand being busy but repeating saying youre coming and not communicating in my opinion is bad business.

Josh is a great guy and really helped me figure out what I needed to build my truck the right way.read more

Ordered brackets online. When I went back after several days to checking on shipping status I found…read morethe order canceled with no explanation. When I emailed they said the price was wrong and just canceled it. Fix your site or honor posted prices! Terrible customer communication. Companies should not be doing these type of things. After this I will Never buy from them!

I went to quick tire on 7/9/2026 to get 4 used tires. They had some in stock not the same size I…read morewas running but all for the same size just smaller in height. Well it started to put the tires on my rims and the guy that was working there told me at least three times that they have went through four mechanics helpers in the past month as if I cared. I don't know which one done it I figured both but they end up rounding off too of my lug nuts this was going to be a repair that I would have to do to fix it so after they got the wheels back on he informed me that two of the lug nuts would have to be replaced. Okay I went home I ordered a set of lug nuts waiting for them to come through mail and today I was going to replace the ones that were rounded off. To my surprise two of the studs on my front wheels the threads are really messed up and the lug nut will not go on there. This is about a $250 damage done to my truck for a mechanic to fix those two studs. I would not recommend quick tire to nobody stay away from this place that will mess your wheels up.

I have known the owners way before they owned quick tires.I use to be the delivery Manager at Pizza…read moreHut and I brought them a ton of business and they had always take care of there customers and try to find the best price and affordable on your budget if you ever have any issue with any work they did or tires see the owner he will take care of you.I would see Freddy first before putting a bad review because he will rectify the situation.They are family and will treat you as so.Thank you everyone for reading my review.

Amazing family garage. Honest and fair repairs. Been using…read morethem for the last 18 years. Quality of service has always been A+. We value their service and you most likely have to an appointment because they stay very busy.

My wife said her car didn't feel right going around curves, that the rearend "shimmied". Relayed…read moreall this to M & M and requested that they find the cause and repair it, then give it an alignment afterward. We paid for 'repairs' and alignment. Wife said it still felt wrong and still "shimmied". Went back to M&M who told me that we needed tires with stronger sidewalls and offered to sell us some. Later that month, we took it in for its state inspection and it failed for a broken rear swaybar. The inspector showed me the broken swaybar and told me that it was for safety and could cause it to be dangerous in curves because the swaybar evens out the sway of the rearend, what my wife had described as a shimmy. The inspection place didn't do suspension repairs, so we took it somewhere else. M & M did not perform the service requested.

I came by to get an inspection and have the tire pressure checked. The guy who consulted me about…read moremy service was rather rude but the guy who cashed me out was very kind. I use this location from time to time for a quick oil change also. The speed of service depends on how busy they are. Im giving three stars is because someone forgot to put the caps back on my tire stems. It was a gift from my spouse of silver grenades. I called and was told they were not there and they are not responsible for them. So if you need tire work done I recommend taking your own caps off and putting them back on later if they are custom.

Stoped here for a quick oil change. Staff not very professional, repeatedly talking unnecessarily…read moreloud to each other. The person assisting me came in to tell me price of my oil change had difficulty telling me the price (no speech issues or impediment). Just poor speaking skills. Prices are not cheaper here than elsewhere. I wouldn't recommend paying the same or higher for lower customer service.