Tyler is helpful, easy to talk to and very knowledgeable. Thanks a bunch for helping me save on my…read morecar and renters insurance!

From the owner: Our office is an independent agency built to make sure that our friends and family have their…read moreassets covered at an affordable price. We shop, you save!

Know Trip since 1989, over 30 years and stick with them for my home insurances and all the cars &…read moreumbrella...always gave me their best and you are their priority, give you good advice and Best costumer service In town.

Great service and rates , very helpful , pretty happy with them so far , even though I haven't…read morefilled any claims yet.

Long time customer (19 years) treated like high risk bum. I called to stop insurance since I had…read moremoved and due to cost chose a different carrier. They did not stop the coverage with progressive. They said I did not sign the correct form. I explained I signed what the gave me. If they sent the wrong form, that is Schwan's fault. Bella said no, we did our job right. I must admit, I lost it. Told them what I thought of them. I do not recommend them. Went from good to just bottom of the barrel for agency and customer service. BEWARE if you chose them.

Tim Schwab is the absolute man. He is the elite when it comes to shopping insurance. As an…read moreindependent insurance agency, he can be real with you. He went way over and above to help me and family and our new auto insurance and renters insurance. Super knowledgeable and great communicator. Highly recommend to anyone shopping. You will not regret -G.A.

After being very frustrated with my car insurance rates for the past years and another spike in my…read morerate recently, I decided to use my facebook friends as a resource to find something better. One of my friends from junior high reached out to me letting me know her husband could help and did he. My rates fell and am paying half of what I was paying. Not only was Brian great in helping me get the best deals his follow up work was above what I had expected. It definitely pays to work with advisor versus the direct insurance company as you know that they are there to help you and not their company. This is definitely the way to go for me moving forward and will combine my home insurance once I settle down in a home of my choice. I appreciate honesty especially in this industry so thank you Brian for all your help!

They did a great job helping with just what I needed without the pressure of up-sales I didn't…read moreneed. I feel they've been honest and helpful since day 1. I've saved a lot of money with their help!

Allison S. at Buffer is absolutely amazing. She helped my wife and I navigate the bewildering…read moreMedicare supplement maze with ease. We couldn't be happier or more grateful.

I began my Medicare journey in 2020 (during covid) and Buffer Insurance was recommended to me by…read moreMedicare. Sean Turner helped navigate me through the process effortlessly. Since then, at annual enrollment, I have been working with Cody Franklin. He is excellent. He is very smart and easy to work with making the process easy to understand. This company is the best.

Josiah is such a good agent. He was very patient and answered all of my questions. He helped my…read morefamily during the ice storm for several weeks and was very hands on with everything. He called us several times to make sure we were doing well. I can tell he really cares about his clients and he's very passionate about this industry. I've had pretty terrible agents in the past, so I'm glad I finally found a good agent.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I am excited to open my agency in Grapevine, Texas and I look forward to getting to know the community as well as helping customers with their personal insurance needs, giving them the individualized attention they deserve.

Horrible agent and agency. They do not care about servicing their clients. They are in it for the…read morecommission on policy renewals and will not assist you once you are a customer. I changed agents in a flash after Lisa Nikels sold out to this group. They are really, really bad.

Dec 2023 Century Insurance still cannot return phone calls…read more I have called three times and have asked for information from Angie. I have just gotten off the phone with a person from another agency. Enough is enough; I am moving my business. If I could take my one star away, I would. Early 2023 I was a customer of Lisa Nickels for YEARS. In over 10 years of service, I had one problem. When Lisa heard of my problem, she called me directly and we worked it out. Today, I need a quote for a simple renter's insurance policy for my mother in the retirement home. Jay said he was sending my request to underwriting 5 days ago. He hasn't responded to emails for an update. I called an insurance company I don't like and got a quote over the phone. It is sad to think that CIA wants to have a customer calling their competition, but that is where I am at, calling around to get some renter's insurance for my mom. And maybe some auto and homeowner's insurance for myself. I miss you Lisa...